I tried to restore my iphone 6, but it failed

I tried to restore my iphone 6, but it failed, it is error 9

Hey Leonard,
If you are having an issue with being unable to restore your iPhone, I would suggest that you troubleshoot using the steps in this article - 
Resolve iOS update and restore errors in iTunes - Apple Support
Should the issue still be present, use the steps for that error code in this article -
Get help with iOS update and restore errors - Apple Support
In particular the section titled Check your security software -
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Thanks for using Apple Support Communities.
Happy computing,
Brett L 

Similar Messages

  • HT201210 im trying to restore my iphone 4 but getting error message as could not be contacted or temporarily unavailable plz help

    im trying to restore my iphone 4 but getting error message as could not be contacted or temporarily unavailable plz help

    Hey santhosh.pv,
    We have a few articles that can help troubleshoot the alert message in iTunes you see when you are trying to restore your iPhone 4. You can resolve many restore issues using the troubleshooting steps documented here:
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    The next article is the companion of the more general article above. Follow the above article first. If, after following that article, the issue persists, continue with this article:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/ts3694
    Cheers,
    David

  • Trying to restore my iphone 5c, but it says i have to turn off the 'find my phone'  option in icloud.  when i try, it brings up the wrong apple id.  I reset it under itunes

    Trying to restore my iphone 5c, but it says i have to turn off the 'find my phone' option in icloud.  when i try, it brings up the wrong apple id.  I reset it under itunes & app store in settings but still not working...frustrated!

    Open iTunes on computer, connect iPhone to computer with USB Cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, click Restore button of iTunes on computer.

  • TS3694 I am trying to restore my iphone 4s, but encountered 3194 error code.  Would appreciate any suggestions.

    I am trying to restore my iphone 4s, but encountered 3194 error code.  Would appreciate any suggestions.

    Possibly something is blocking Apple through iTunes from approving your iPhone Restore. Sometimes this is due to your computer Hosts File redirecting your request away from Apple. Seach your computer for Hosts, open this file with Word Processor program. If there is any reference to gs.apple.com this is the problem. This name and the number with it needs to be removed.

  • TS3694 hello . i keep trying to restore my iphone 3G but a error keeps poping up . its called "unknown error 1015" can anyone help??

    i keep trying to restore my iphone 3G but a error keeps poping up . its called "unknown error 1015" can anyone help?? i just got the iphone.

    More Like This
    upgrade and restore error
    Does anyone know how to fix "error code 1015" ?
    What is the cause of "error 1015" when trying to restore and update an iPhone 3gs?
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    how can I fix my iphone with error (1015)
    you can find this on the right side of this page, many people have had this problem and there is no reason to repost this becuase you can find an answer by just searching for it.

  • I tried to restore my iphone 5s but it shut off during the restore and wont turn back on I tried reseting it with the home and power button but it doesnt work and I tried connecting it to itunes but it doesnt show up

    I tried to restore my iphone 5s but it shut off during the restore and wont turn back on I tried reseting it with the home and power button but it doesnt work and I tried connecting it to itunes but it doesnt show up

    Did you try to connect in recovery mode, as explained in this article?
    If you can't update or restore your iOS device
    If this does not work, get it checked by an Authorized Apple Service Provider or by Apple:
    iPhone - Contact Support - Apple Support

  • I am trying to restore my iphone 3g but it stops at item8 with a message unknown error occured,I cant get to step 9 to turn my phone back on,would greatly appreciate any help.Tks Kris

    I am trying to restore my iphone3g but I can only get to item 8 and then it stops and says ( could not be restored unknown error occured)
    I cannot get to step 9 to complete restore and to reactivate my phone...I would appreciate any help thank You kris

    i do that but it keeps getting stuck on the 'preparing to restore i phone' screen for a few mins before coming up with 'unknown error 1603'.
    Just doublechecking. Have you worked through the 1603-specific instructions from the following document?
    [Update and restore alert messages on iPhone and iPod touch|http://support.apple.com/kb/TS1275]

  • HT201413 TRYING TO RESTORE MY IPHONE 5 BUT ERROR 9 POPS UP. ANY SOLUTION ?

    cannot restore my iphone 5 because error 9 shows up and process is interupted.

    Hello Hallew419,
    It sounds like you are trying to restore your phone but keep getting the message that the connection has reset. I would use the troubleshooting in the following article to help you get that resolved named:
    Resolve iOS update and restore errors in iTunes
    http://support.apple.com/kb/ts1275
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • HT201210 hi can anyone help me please im trying to restore my iphone 4 but error comes up -1 not sure what this means ?

    hi can anyone help me please ? im restoring my iphone 4 and comes up with error -1 im not sure what this means ?

    Use the search button at the top right of the forum, this subject has been brought up in numerous thread already.  Look for the green check mark.

  • HT201210 I'm trying to restore an IPhone 4 but keep getting an unknown error 27 message. What is this and how do I fix it?

    My cousin asked me to help with his IPhone 4. It will not do anything except show the Apple logo. I have tried to do a restore on it but keep getting the message "Unknow error occurred. (27)". What is this and how do I fix it?

    iOS: Unable to update or restore

  • Trying to restore my iphone 4 but i keep getting an error (2001).

    The phone will only stay on when it is plugged in and it is the screen that says to plug in to itunes. I get the error 2001 when it begins to restore and sets me back to the beginning. ive tried to hard restart it but i cant unplug it or it turns off.

    From:http://support.apple.com/kb/TS3694
    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on): If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software.

  • HT201407 I tried to restore my iphone 4, but error message came up and now my phone is just has a blue blue screen and nothing else.  what do I do?

    I tried to update to IOS6 and then it asked me to connect to itune.  The I got an error message when I restore my phone. right afte the phone crashed.  When I tried to restart the phone with pressing the button on the top and the navigating botton for a few second, all came up was a blank blue screen.  Please help!

    You said:  "I looked up 1611 and it says a bunch of random things that have nothing to do with my problem."
    Why do you think that?
    From that search, did you read:  "
    Error 1611
    This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service."
    Did you follow the troubleshooting security software issues article?
    ot this one:
    iOS: Resolving update and restore alert messages

  • I'm trying to restore my iPhone 4s but it won't except my iCloud password or id

    Can someone please help?

    I'm not sure what to tell you.  With iOS 7, you'll need to provide the correct ID an password to proceed.  You can try turning off Find My iPhone in Settings>iCloud.  You will get the same prompt but perhaps it will accept your password this time.

  • HT201210 i am trying to restore an iphone 3g but it keeps failing

    can anyone help with this ?

    Alright here we go!
    What is the error message you're getting?
    Check these things
    1. Itunes is up to date
    2. Computer is up to date
    3. Disconnect other usb devices
    4.Check that your antivirus is off!

  • I have tried to restore my iphone but all i get is error 1015 anyone help please

    i have tried to restore my iphone 3 but all i get is error 1015

    http://support.apple.com/kb/TS3694#error1015
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

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