I tried to restore my iPod Touch 2nd generation and now it won't sync to itunes. on the screen it shows the usb end of the cord and the iTunes logo over it. Is it broken?
I tried to restore my ipod touch 2nd generation and now it won't sync to itunes. On the screen is the USB end of the cord and the iTunes logo over it.
I have turned it off and on, held the off button down and the select button down but it still comes up with that picture on the screen. Have I broken it?
Please help.
Mimi
It means the device is in recovery mode. You'll need to reconnect it to iTunes and restore it again.
You may need to connect it in recovery mode manually using the instructions in this Apple support document.
iOS: Unable to update or restore
B-rock
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am trying to restore my Ipod touch 5 generation but I am receiving an error message that says your Ipod can not be restored you need your password I don't know my password so I don't know what to do. I have started the procedures 3 times but no luck till now
If it is asking for the screen-lock passcode then:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Otherwise follow varjak paw recommendation -
I am trying to restore an Ipod Touch 1st generation and I am receiving an error code of 1, How can I resolve?
i have the same problem ipod touch 1st gen and its 1 not -1
can you help please?? -
When trying to restore my iPod Touch 2nd Gen I get 1604 Error
a few days ago i downloaded some songs and put them on my ipod and went to go listen to them and all the songs\videos on my ipod were erased but the apps and things were still thier. then I tried to restore in itunes and I keep getting Error 1604
EDIT: I ran diagnostics, all supportive services were running but under ports it said no iPod,iPhone,or iPad found
Here is what it said at the end:
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
Acer Aspire 5552
iTunes 10.2.2.14
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver 1.55.0.0
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 00C6B00003432A00
Current user is not an administrator.
The current local date and time is 2011-06-15 21:05:59.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Mobility Radeon HD 4250
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {F72541CC-C822-4391-B6C5-39E44C8EE61E}
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 18:00:00 1969
Lease Expires: Wed Dec 31 18:00:00 1969
DNS Servers:
Adapter Name: {35DCF927-0C06-49F4-A273-7EA16B22F04D}
Description: Atheros AR5B97 Wireless Network Adapter
IP Address: 192.168.2.10
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.1
DHCP Enabled: Yes
DHCP Server: 192.168.2.1
Lease Obtained: Wed Jun 15 18:37:12 2011
Lease Expires: Wed Jun 15 18:37:11 2011
DNS Servers: 192.168.2.1
Adapter Name: {96C89761-FBEE-4834-96B5-0307C36129FA}
Description: Broadcom NetLink (TM) Gigabit Ethernet
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 18:00:00 1969
Lease Expires: Wed Dec 31 18:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-06-14 13:46:00.
**** CD/DVD Drive Tests ****
LowerFilters: PxHlpa64 (2.0.0.0), UBHelper (2.0.0.14),
UpperFilters: NTIDrvr (1.0.0.10), GEARAspiWDM (2.2.0.1),
D: HL-DT-ST DVDRAM GT32N, Rev 1.00
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 63:55 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 10 16 24.
The drive CDRW speeds are: 10.
The drive DVDR speeds are: 10.
The drive DVDRW speeds are: 10.
**** Device Connectivity Tests ****
iPodService 10.2.2.14 (x64) is currently running.
iTunesHelper 10.2.2.14 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Standard Enhanced PCI to USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod touch (2nd generation) running firmware version 4.2.1
Serial Number: 1A0228TN75J
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
Message was edited by: farmchick95Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
Acer Aspire 5552
iTunes 10.2.2.14
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver 1.55.0.0
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0040AFC8037833E0
Current user is an administrator.
The current local date and time is 2011-06-15 22:18:12.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Mobility Radeon HD 4250
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {F72541CC-C822-4391-B6C5-39E44C8EE61E}
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 18:00:00 1969
Lease Expires: Wed Dec 31 18:00:00 1969
DNS Servers:
Adapter Name: {35DCF927-0C06-49F4-A273-7EA16B22F04D}
Description: Atheros AR5B97 Wireless Network Adapter
IP Address: 192.168.2.10
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.1
DHCP Enabled: Yes
DHCP Server: 192.168.2.1
Lease Obtained: Wed Jun 15 18:37:12 2011
Lease Expires: Wed Jun 15 18:37:11 2011
DNS Servers: 192.168.2.1
Adapter Name: {96C89761-FBEE-4834-96B5-0307C36129FA}
Description: Broadcom NetLink (TM) Gigabit Ethernet
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 18:00:00 1969
Lease Expires: Wed Dec 31 18:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-06-15 22:17:11.
**** CD/DVD Drive Tests ****
LowerFilters: PxHlpa64 (2.0.0.0), UBHelper (2.0.0.14),
UpperFilters: NTIDrvr (1.0.0.10), GEARAspiWDM (2.2.0.1),
D: HL-DT-ST DVDRAM GT32N, Rev 1.00
Audio CD in drive.
Found 6 songs on CD, playing time 79:18 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 04:49:62
Track 3, start time 12:23:58
Track 4, start time 20:27:29
Track 5, start time 48:56:04
Track 6, start time 64:14:65
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 10 16 24.
The drive CDRW speeds are: 10.
The drive DVDR speeds are: 10.
The drive DVDRW speeds are: 10.
**** Device Connectivity Tests ****
iPodService 10.2.2.14 (x64) is currently running.
iTunesHelper 10.2.2.14 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Standard Enhanced PCI to USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod touch (2nd generation) running firmware version 4.2.1
Serial Number: 1A0228TN75J
**** Device Sync Tests ****
No iPod, iPhone, or iPad found. -
I have just aquired an iPod Touch 2nd Generation 8GB. When it is connected to my PC, running Vista home, it says it has synced successfully but I can,t transfer onto it an album I have bought and downloaded from iTunes. Help!!! This is my first Apple product so I have no experience and no manual.
Was the iPod previous synced to another iTunes library/computer? If so you can only use the manual method and that only works with music and videos.
iTunes: Syncing media content to iOS devices and iPod
If you want to use this computer as the one syncing computer you need to restore the iPod on your computer
iTunes: Restoring iOS software -
WRT310Nv2 vs. iPod Touch 2nd generation (WPA2)
I'm trying to connect an iPod Touch 2nd generation to my WRT310Nv2 'WPA2 Personal' network. I already previously connected:
4 PCs
2 Tivos
1 Wii
1 iPhone 3GS
The iPod Touch is running a clean install of iPhone OS 4 beta (yes, I know - I like to play).
The iPod Touch sees the network but doesn't accept the passphrase.
I really don't want to revert my network to insecure WEP just for this **bleep** iPod Touch.
Anyway know the magic trick?
It looks like other manufacturer routers don't have this problem.Are you getting any error message...?
First thing to do is try and reset your iPod. This is just like rebooting your computer when a program is frozen. To reset, hold the sleep wake button on the top of the iPod Touch and at the same time, hold the Home button/key. Continue to hold until you see the Apple Logo, then release. When the screen comes back, go to Settings/and tap on WiFI. This will display networks available and within range. Choose a network by tapping on it. Enter a password. A check mark will appear in front of the Network Name if you connect.Go to your home screen (press the Home Button/Key) and launch Safari and try to connect with a webpage. If the issue persists, try resetting your network.
Try changing the Wireless Channel on the router and check.Also reduce the security on your router from WPA2 to WPA and check if that make any difference. -
While trying to update my ipod touch 2nd generation to ios 4.2 i get the messge this ipod could not be restored. Unknown error occured (-1). Tried updating with security software disabled, restarting both computer and ipod still same results any suggestions?
Since Apple says:
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
It sounds like you have a hardware problem ((device may need service). Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Monster iezClick and iPod Touch 2nd Generation?
Hi,
Apple sell the Monster iezClick remote in their web store and it is listed as compatible with the iPod Touch 1st Generation. Has anyone tried it with the iPod Touch 2nd Generation?
Thanks,
Alit won't work, i tried it today you can control the ipod application; play, pause, skip workd but there is no sound at all neither through earphones nor through the speakers it's not working on iPhone 3G either. sorry about that.
-
Help! I just restored my ipod touch 2nd gen cos I needed a clear out. I went to sync some music back on, and it seemed to work. However when I went into 'music' it said 'no content'. I tried syncing music 3 times and it did the same every time. Help!
Try plugging your ipod into your computer. Then start up itunes. Let it load everything. Then click on your ipod and play a song from your ipod's library. Not your itunes library. If it plays the song, then go ahead and stop it, disconnect your ipod, and check the content once again.
I had the same problem and beleive it or not, this worked. I synced my ipod like 5 times before finding this answer on the web. Let me know if I need to clerify anything. -
My Ipod Touch 2nd Generation Froze And Is Trying To Install ALL Of My Apps!
A few hours ago my ipod touch 2nd generation froze, and then it took about 15 minutes to unfreeze. Now it's working very slow. I soon realized that it's trying to istall ALL of my apps I've downloaded since I got my ipod. I had to attempt to shut off the wifi so it would stop. right now over 25 apps are on Pause. I don't want to restore my ipod because I last did a backup about a few months ago. My computer is out of memory, and it's a very slow computer. I recently send an email to apple because of an issue I had with two missing itunes store purchases that it deleted off of my ipod when I connected it with itunes. They never emailed me back and it's been over 24 hours. Could apple be attempting to send me back ALL of the things I've purchased and downloaded with my account? If they are, IT'S NOT FUNNY
- First try restoring from backup
- If problem persists, restore to factory defaults/new iPod
If still a problem you likely have a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
My Ipod touch 2nd generation has been freezing today. We have updated, restored etc and now it will not play any music - as in no sound coming from it. It looks as if it is playing, but no sound comes out. It played ok 2 days ago. Any suggestions?
So, here is an update to my original question, in case anyone else has this issue. I spoke with a senior adviser at apple, who had me use the "devmgmt.msc" command in the search line of Windows 7; after expanding the USB controllers menu, she had me uninstall/delete the "apple mobile device driver" and then open "control panel" and "uninstall programs." Once the menu of programs was open, she had me highlight the program "apple mobile device controller", then repair it, and restart the computer. This fixed the issue and the iPod synced.
However, just one day ago, when I plugged in both the iPod, then the iPad (not at the same time), I get the message that "this library has already been synced to another iPod/iPad or other IOS device." It then asked if I wanted to set up as a new device or from restore of previous. That is wher I am right now; I am trying to get the same apple adviser again to discuss the case number. More to follow. -
IPOD Touch 2nd Generation A1288 will not Restore/Reset
I have an iPOD Touch 2nd Generation A1288 that has gone into disabled mode. The Apple instructions for putting my device into recovery mode are not working and I have a new computer that has never connected/synced with this iPOD before :-( . iTunes just keeps telling me it can't connect to the ipod because I need to type my password into my ipod. IPOD screen still just says disabled. I have tried to get it into restore mode so many times that the "power off slider" won't appear on screen anymore when I hold down the sleep/wake button. The screen just goes black. When I press the home button the disabled screen pops up again. Do I need to take my iPOD to an apple store? The iPOD is named with my name and I have my ID to show the iPOD is mine so will they help me at the store? I have been researching for hours it seems and I just can't find further help on restoration/reset. Side note: was my daughters old iPOD and she does not remember what the password is. Ugh... teenagers! thanks ahead of time.
No reason for an Apple store visit. It not an ID problem at all
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
I have a Ipod Touch 2nd generation. My ipod froze and would not let me restart it. I restored my Ipod but now I can recover my apps. My ipod says I need to upgrade to iOS 5. I have software 4.2. Contacted Apple tech support I was told I should be able to download them. How can I get upgrade and get back my pre-purchased apps.
It sounds like you actually have a 2G iPod Touch, which can only be updated to iOS 4.2.1 and no later. Not only that, but the apps you are trying to install have been updated and now require a higher version of iOS that is not supported on your iPod Touch. If that is the case, you are out of luck, unless you buy a newer iOS device or can recover the older versions of the app that didn't require a later version of iOS. The older versions of the app could still be in your Trash Can/Recycle Bin.
See here to help you verify what generation your iPod Touch is.
Identifying iPod models
B-rock -
HT4972 previously used apps won't work after system restore?ipod touch 2nd gen.?
My son forgot his passcode so I had to restore his ipod touch, 2nd gen. After the restore, many of his apps no longer work. He had Netflix, Facebook, Angry Birds. They now all say they require ios 4.3 or 5.0. Does anyone know how to get these apps back on his ipod? thanks!
Many developers when they updated their apps to support iOS 5 and 6 dropped compatibility for iOS 4.2.1 and earlier.
Your only way is if you have the version that was compatible on your computer such as in the recycle bin/trash or in a computer file backup. In that case delete the current version that is in your iTunes App library and replace it with the older version. Then sync. -
my ipod touch 2nd generation is no longer reconized in itunes when connected to my computer. I have tried different ipod cables and nothing works.
Hi Imminnie,
Thanks for using Apple Support Communities. If iTunes doesn't recognize your iPod touch, this article may help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If issues persist, a thorough removal and reinstall of iTunes would be the next thing to try:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
- Ari
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