I tried to restore the backup onto my ipad and it asked for a password
I was trying to update my ipad using my computer and it wouldnt work so I went online and it said to update itunes so I did after that I went into my ipad and I started using facebook then my ipad turned off for no reason I looked at the computer and it said ipad in recovery detected to use ipad you must restore it or somthing like that so I cliked restore thinking I could just get all my stuff back because I had backed my ipad up this morning after it had finished I clicked restore to backup then it said enter the password to unlock your Ipad backup I didnt know what that meant so I tried my AppleID password my Ipad password and every other password I could think of I even tried my old Apple ID password and my computer password but nothing will work.
Please help I need the stuff for shool!
I think it is asking for the password for your encrypted backup.
Encrypted backup
http://support.apple.com/kb/ht4946
Similar Messages
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i have restored my ipad now it wont restore the backup i did because it is asking for a password that it never asked for when i did the backup, WHY and how do i now get all my stuff back on it
Any chance you encrypted your previous backup? It's a checkbox on the Summary tab of the device in iTunes.
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I am trying to restore a backup onto my iphone from itunes on a pc windows 8 but it asked me for a backup password which I cant remember, is there anyway that I can reset the password and not lose my backup? Any help is very appreciated
Try entering the password on your iPhone
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I have the lastest itunes software but I'm trying to restore a backup onto the new iphone 5s and I get an error message and cannot restore? Any advice
If iTunes is otherwise working properly start with TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, otherwise move on to Troubleshooting issues with iTunes for Windows updates.
tt2 -
I tried to update to IPad 5.1, but when it finished and tried to restore the backup, it shows me that Itunes could not back up because a session could not be started with iPad. need your help please
This has happened to me a couple of times and what I do is quit iTunes and restart my Mac and then try again and then it will work.
If iTunes has already created the backup, you should still be able to restore from the backup when you are connected to iTunes. Right click on the iPad name on the left side of iTunes and select restore from backup. After the process completes, sync with iTunes to transfer all of your apps, music, photos and other media back onto the iPad. -
i am trying to unlock the iphone 4, aftermanual backup on the computer, i am trying to restore the backup, a message is showing up " itunes could not restore the iphone ' .....iphone ' because not enough free space is available on the iphone" but there is 5.7gb available
Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa -
Guys am using an iphone 5s that is sealed new, and i tried to restore my backup from my itunes and it was restored a wrong backup that doesnt belong to me and it contains an icloud account, and i want to delete this account. Any help please.
This phone was new. And it was sealed from the box that was closed. And the backup was on my laptop. And this icloud account was saved by mistake on my laptop.
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My iphone 5 screen is froze on the itunes screen. I tried to restore the iphone on my pc and it says it can not be restored. This phone is only 1 week old!!
You should contact Apple Support to get it serviced, your device is still under warranty.
iPhone - Contact Support - Apple Support
Any error numbers or messages given when you try to restore? -
I have just tried to update the software on my iPad and it is now asking me to connect to iTunes. The last time I did this it did not tell me to do this. I'm currently travelling and do not have my MacBook with my iTunes.Can it be resolved without iTunes
I hope that you can see this response. The forum software is acting quite bizarre today.
You really do want to restore with your own computer. There is an off chance that you might be able to backup first, but I really think it is a very slight chance now since you got the connect to iTunes screen. But on the chance that when you connect, it sees the iPad and allows a backup, I would to not have you wait to use your own Mac.
If you cannot create a backup, you will lose everything that you have put on since the date to the last backup. So of your last backup was three weeks ago, you will restore the iPad to the condition that it was in three weeks ago.
If you do a lot of traveling, using iCloud for backups might be a very good idea. I use iTunes primarily and I backup my MacBook Pro with Time Capsule, but I still use iCloud as a secondary backup. I don't have enough data that I have exceeded the free 5 GB that you get with iCloud, so I do use it just in case.
I can't explain what happened with the update, I can only tell you that it does happen to other users. I have never had a problem when I updated and I having been updating over WiFi since iOS 5 came out. Taking a guess, maybe an interruption in the connection - especially of you tried updating using a hotel's WiFi network, or a power surge maybe. Whatever the cause, it is most likely a one time thing. That doesn't help your situation I know, but hopefully it won't happen again. -
everytime i want to restore my previews backup to my new iphone, itunes asks for my password, when i enter my password it tells me my password is incorrect, but its not! i have even changed my password. but still nothing! I get the same error from itunes!!!!
Try using your computer password. I tried any password I could think of relating to my phones, but it was none of them; it was, in fact, my computer password.
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Lost my contacts list and try to restore from backup and it ask for my password to unlock my iphone backup. I don't remember creating a password for it. Can anyone help? Thanks.
If you encrypted the backup, there is no way around it. You will need to configure your iPhone as a new device.
From iTunes: About iOS backups:
In the iTunes Summary screen, select "Encrypt iPhone backup" if you want to encrypt the information stored on your computer when iTunes makes a backup. Encrypted backups are indicated by a padlock icon, and a password is required to restore the information to iPhone. You may want to write down the password for your backup and store it in a safe place. If you use a Mac, when you set a password you can select to store the password in the keychain. With iOS 4 and later, you can transfer the iOS keychain backup to a new device if you encrypt the backup.
Warning: If you encrypt an iPhone backup in iTunes and then forget your password, you will not be able to restore from backup and your data will be unrecoverable. If you forget the password, you can continue to back up and use the device, however you will not be able to restore the encrypted backup to any device without the password. You do not need to enter the password for your backup each time you back up or sync.
If you cannot remember the password and want to start again, you must perform a full software restore and when iTunes prompts you to select the backup from which to restore, choose set up as a new device. -
I tried to update the software on my ipad and now my screen is stuck on the plug and the itunes logo
I tried to update the software on my ipad and now my screen is stuck on the plug and the itunes logo
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
When trying to access the internet on my Macbook a box asking for my Wap password before I can access my network comes up. I have looked in keychain but cannot find and info. Pleas help.
Please reset my iTunes account so I can purchase thru iTunes it Saids to contact u
The message you are quoting says to contact iTunes Support, not this user-to-user discussion forum.
But anyway, see this document on how to find the credit card security code:
How to find the security code on a credit card - Support - Apple
It is on the back of your card: -
i have a few small videos on my phone that can be viewed perfectly well and they transferred onto my ipad and were ok for about a week and now i get the message resource unavailable ? any suggestions
i have a few small videos on my phone that can be viewed perfectly well and they transferred onto my ipad and were ok for about a week and now i get the message resource unavailable ? any suggestions
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when trying to download it pops up with a window saying with current user i may not be able to do everything and is asking for administrater password or continue with current user? when i click current user it does nothing and i dont know the password
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Win64; x64; Trident/4.0; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)Not from your end. Click here and ask the iTunes Store staff for assistance.
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