I tried to shut down my Mail application and it does not shut down. Now they system is hung and I am not able to shut down the computer. I keeps telling me to close down mail first but, is was requested only won't happen. Can't open mail either. Help.

The system seems to be hung. Mail app will not close and therefore, I am not able to shut down my system. Also, I am not able to open Mail either. Anyone able to help me fix this issue?

Thanks this closed mail.
Can you answer another question. Cant send out mail from Mail only receive and read mail, Could this be something to do with my set-up as think Husband may have fiddles with some options not knowing what he was doing?
Should I de install Mail and re install Mail as think settings may have been changed by accident, would that ensure mail works

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rainbowmum wrote:
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Hello tomzmem,
Welcome to the Apple Support Communities!
This situation does sound very frustrating. I know that you have tried some great troubleshooting steps already and the issue remains unresolved. Have you forced the Mail application to close and then opened it back fresh? If not, this is the next troubleshooting step I would suggest. Please let me know if the issue remains unresolved.
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Joe

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Please check the following path to click the right cpl file:
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HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Control Panel\Cpls
If you have any feedback on our support, please click
here
Alex Zhao
TechNet Community Support

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