I tried to sync my iphone4 to my pc (not mac) and the following message went out: I tunescould not back up the iphone because an error occurred I restore my phone but nothing happened. What shall I do? (my ipad is working perfectly)
I tried to sync my iphone4 to my pc (not mac) and the following message went out: I tunescould not back up the iphone because an error occurred I restore my phone but nothing happened. What shall I do? (my ipad is working perfectly when i sync it)
I dont know why this happens.
Unfortunately, "because and error occured" doesn't give you much to go on. Some general things I would try if you haven't already:
Use Disk Utility on your mac to repair disk permissions, then reboot and try backing up again.
Use Finder to go to ~/Library/Application Support/MobileSync/, then control-click on the Backup folder and select Get Info, then check Sharing & Permissions at the bottom and make sure your username has read & write priviledges
Try closing all apps, then reset your phone: double-tap the home button, tap and hold the apps at the bottom until they wiggle, tap the minus sign on all apps to close them. Then reset your phone: hold the on/off and home buttons until you see the Apple logo (ignore the off slider that appears first), and release
Try a different usb to dock connector cable; ensure that your case isn't interfering with a good connection to the dock connector at the bottom of your phone; clean the dock connector at the bottom of your phone (e.g., with a dry toothbrush); troubleshoot your usb connection (http://support.apple.com/kb/TS1286)
I know this looks like a laundry list, but unfortunately it's hard to isolate the problem without a clear error message. If the problem persists, you might try posting in the iMac or iTunes forums for other ideas.
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I'm trying to install windows 8 on mac, but after partitioning and restarting, it stucks on blue logo and i waited 20 minutes but nothing happened, what can i do, please help.
I think there's some remmants left over from when Apple transferred stuff over. We can try a quick fix, but if that doesn't work, I think the only option is to clean install OSX and then install Windows.
open disk utility, confirm that you only have 1 partition (mac journaled)
restart and PRAM reset
open disk utility and repair permissions twice
restart boot camp assistant
Does it work?
If not, I would boot holding command+R, choose disk utility from the menu and completely erase your HD (formatting it as mac journaled again). Then, install OSX on this HD. Once OSX is installed, don't copy your files over from the backup yet. Instead, start boot camp assistant and see if you can get Windows installed. You can copy back your other files after we get Windows installed. -
its been 1 day since i reset "erase all contents" my ipad4 but nothing happens, what will i do now?please help me..thanks
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430http://support.apple.com/kb/ht1430
Cheers, Tom -
My problem - when syncing and error messages comes up: iTunes could not sync calendars to the iPhone because an error occurred while margin data." I've tried turning the phone off and back on, & tried both USB ports but get the same thing. What can I do next since it doesn't give me even one clue as to what the error would be?
Before I started to resync calendars one by one as suggested in the troubleshooting article, I remembered something that came up in a sync when I first attempted : a 'which one do you want to keep' message about a repeating calendar event, which came up with three options, one from Calendar, and two from iCal on the phone. I deleted that event, then went through the calendar resync one by one, and all seems OK now.
In Music there is a way to find 'ghost' items that show up as grayed-out on the menus, so that you can try to reassociate or delete them. It would be nice to have a similar way to work with Calendar!
Thanks for pointing me to the right article. -
I tried to rent a movie from myY phone but nothing happened,will I be charged?
I tried to rent a movie from my phone but nothing happened will I be charged?
Go to the iTunes Store app. on the bottom, click on More, Click on downloads. If there's a download in progress it'll appear and you can see how far along it is.
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The following message appears when I try to turn on the iPad..."Not enough storage..this iPad cannot be backed up because there is not enough iCloud storage available. You can manage your storage in settings." When I tap Close or Settings nothing happens
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
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Please help me!!!! I have tried all of the steps that I have found listed for this issue. I am not sure if I should try to contact my phone provider or not. I am getting an error message without an error code. That says: Itunes could not back up Iphone because an error occurred. Please if anyone one knows any steps I should take please let me know. My iphone and Mac and iTunes are all up to date.
Itunes: Version: 11.0.2
MacBook Pro: OSX: 10.8.3
iphone4s: iOS 6.1.3
Thank youExcellent!
Please note the following:
Note: iCloud Backup does not back up music, movies, and TV shows that you did not purchase from the iTunes Store, or any podcasts, audio books, or photos that you originally synced from your computer. iCloud Backup will restore your purchased music, movie, and app content from the iTunes and App Stores during the background restore process. Previous purchases may be unavailable if they are no longer in the iTunes Store, App Store, or iBookstore.
The above comes from this article:
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
Best of luck with this. -
ITunes could not sync contacts to the iPhone because an error occurred
When I connect my iPhone to my iMac (OSX version 10.6.6), and open iTunes and select "sync" - everything syncs (my Apps, Music, Movies, TV Shows, Podcasts, books, Photos and Calendars). However, I get an error message popping up saying: "iTunes could not sync contacts to the iPhone because an error occurred while merging data".
I have unchecked the contacts button in iTunes and then sync works fine.
I have deleted all my contact in my Address Book on my iMac and tried to sync. Again, same error message as above.
I have not tried to restore the iPhone as I am worried to loose my contacts saved on my iPhone.
Who know how to solve this problem? ThanksHi Charlotte
I had the same problem for one year now and it affected my contacts, then later my calendar.
I followed the Apple troubleshooting guides and finally managed to make it work again.
First try the following guide:
iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Window
http://support.apple.com/kb/HT1692
For me I noticed that after I updated ITunes to latest version (using the full uninstall from the last point of the guide above, section "Reinstall Apple Mobile Device Support and iTunes"), I could sync with another Windows user account (on another computer actually)
Since I wanted my own account to sync again, I then used the advanced troubleshooting guide:
Advanced troubleshooting for Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
http://support.apple.com/kb/TS2776
In my case the point 4 in this guide helped, but since I had no MobileMe, I just killed the OS process SyncServer.exe, then renamed the SyncServices folder to SyncServices.old and restarted the PC.
You should try all the steps in both guides in the order mentioned, to see which one can help, I don't advise you to start directly with a step in a guide
Good luck
Iphone 4, iOS 4.3.3, Outlook 2007, Win 7 64Bit -
When I try to sync my iphone I get a message saying that it was unable to back up my iPhone as an error occurred. My iPhone needs a software update but it won't let me do that until my phone is backed up! I have authorised my computer and tried disconnecting my phone from the computer, but nothing is working. Help please?!
I was receiving the same message. I had to uncheck the box that allowed me to sync my phone to my computer (PC) via wi-fi. After that, I have not had any problems. I am speculating that this issue is probably related to the wi-fi problems people are experiencing with iOS 6.
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I want to backup my 4S. Last was in November and I have things since that I don't want to lose (text messages, notes, appointments and contacts).
I have tried every. single. thing. apple. suggests. Scoured net looking for other suggestions. They don't work either.
Whatever I try, it runs a few steps then says "iTunes could not backup the iPhone because an error occurred"
Phone iOS 6.0.1
MacbookPro OS X 10.6.8
On phone:
Deleted all apps.
Deleted all music.
Even deleted all music on iTunes downloaded since last successful backup in case there was a corrupted song.
Macbook pro up to date.
iOS on phone up to date - updated it through wifi.
iTunes up to date.
Antivirus up to date.
Time/date both auto.
Reset computer.
Reset phone.
Used different cable (not that I think that would've done anything anyway)
Won't backup to iCloud.
Won't backup to another computer.
Won't let me encrypt backup (it wasn't previously)
Wiping it completely might help but as I said, I want the data from the last month!! If restoring must be done, is there any way I can retrieve the data?
May not want to wipe it but I tell you I'm damned near ready to break it...
HELP. PLEASE!I just attempted to back up to iCloud... failed. Everything else is backed up to my computer. I am also linked to Microsoft Exchange through my job for important client contacts. I have information written on the "notes" section for a lot of my contacts. Do think that will be deleted? I can always connect my contacts from work to my phone but I'm more concerned about the notes in each contact. SO FRUSTRATING. Am I at the point to do a complete restore???
I also just tried another suggestion that shrunk my "other" folder to 4.77g. I think that's still a large file if it holds corrupted data.
Again,
Thank you for quick response!
Shrinking the "other" folder:
1- Held the power and home button down for approximately 6 sec, NO MORE THAN THAT otherwise it wil go to DFU mode. It will power itself off.
2- Power it back on.
3- Then connect the device directly to your computer and "sync"
This reduced my "other" file by 1.5g. Maybe more for others. -
I have tried to view videos created in premiere elements 10 and I get the following message: "this file type is not supported, or the required codec is not installed. When it opens there is a red screen in the monitor panel with Korean writing which also appears in the place of each clip in the video. I tried uninstalling and reinstalling premiere elements 10, but that did not have any effect on the video. Do you have any suggestions? I researched codec, but do not understand them at all.
gloucester
In case you did not find it, the following is a copy/paste of the Announcement on Premiere Elements 19/NVIDIA GeForce
that appears at the top of this forum.
Premiere Elements 10 NVIDIA Video Card Driver Roll Back
If you are a Premiere Elements 10 user whose Windows computer uses a NVIDIA GeForce video card and you are experiencing
Premiere Elements 10 display and/or unexplained program behavior, then your first line of troubleshooting needs to be rolling
back the video card driver version instead of assuring that it is up to date.
Since October 2013 to the present, there have been a growing number of reports about display and unexplained workflow
glitches specific to the Premiere Elements 10 user whose Windows computer has a NVIDIA GeForce video card. If this applies
to you, then the “user to user” remedy is to roll back the NVIDIA GeForce video card driver as far as is necessary to get rid of
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Elements 10. Neither NVIDIA nor Adobe has taken any corrective action in this regard to date, and none is expected moving forward.
Since October 2013, the following thread has tried to keep up with the Premiere Elements 10 NVIDIA reports
http://forums.adobe.com/thread/1317675
Older NVIDIA GeForce drivers can be found
http://www.nvidia.com/Download/Find.aspx?lang=en-us
A February 2014 overview of the situation as well as how to use the older NVIDIA GeForce drivers for the driver roll back can be found
http://atr935.blogspot.com/2014/02/pe10-nvidia-video-card-roll-back.html
ATR -
I have a Mac Book Pro 2.4 GHz Intel Core i7; Memory 4 GB 1333 MHz DDR3
Mac OS X Version 10.7.5
I updated to iTunes 12.0.1.26 and I am trying to burn a playlist and I get the following message: "Disc burner or software not found" . I have burned lots of CD's and DVD's before and this is the first time I get this message and cannot burn anything. Can anybody help me, please?Hello queenabs,
It sounds like you are trying to burn a playlist to a disc in iTunes, but you are getting the error, "disc burner or software not found." I found a couple of resources that I think might help with an error like this.
I recommend starting with the steps in this article:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
http://support.apple.com/kb/TS2308
If you are still having trouble with burning a disc after following the steps in that article, I recommend following the steps in this article:
iTunes for Windows: Additional troubleshooting tips for burning issues
http://support.apple.com/kb/TS1374
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Message "iTunes could not sync contacts to iPhone because an error occurred while committing data"
Hello all. I recently replaced the HD in my MacBook Pro. Just after, I retrieved my old files from the Time Machine backup, which I made just before the replacement. During the first sync of my iPhone via iTunes and while I was trying to sync my contacts I saw the message "iTunes could not sync contacts to iPhone because an error occurred while committing data". After that, I lost my iPhone contacts (I have them only from iCloud). The only problem is contacts, all the others (Calendars, Apps) are normally syncing. Does anybody has a solution? Thanks in advance!
hello,
There was a similiar posting that I have seen from others and they found out that the back up was bad. https://discussions.apple.com/message/6139533#6139533
I would use a previous backup (earlier one) to the one you have tried to just do. -
Hi all, I'm trying this morning to make the backup of my iPhone from 32 gigabytes. When I start the synchronization and backup I get written'' iTunes could not back up iPhone because an error occurred. I tried it on another iphone (4) and everything works fine. I can not reset the device because I have too much important data on it. Please help me.
Salve a tutti, sto cercando da stamattina di effettuare il Backup del mio IPhone da 32 gigabyte. Quando avvio la sincronizzazione e il Backup mi esce scritto '' iTunes non ha potuto eseguire il backup di Iphone perche si è verificato un errore. Ho provato su un altro iphone (4) e tutto funziona correttamente. Non posso ripristinare il dispositivo perchè ho troppi dati importanti sopra. Vi prego aiutatemi.Ok I tried to delete the backup by using your location via preferences, but I did not find any file, maybe because I've already deleted following the path to the disk. I repeat that I have 2 devices and the problem only occurs on one
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You can either setup your mail account settings manually or sync your settings to your phone. If your mail accounts are already setup on your phone, there is no need to have this box checked in itunes.
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