I tried to sync my phone with itunes last night using my fiance's itunes account now my phone turns on you see the apple logo then it shows the itunes hook up then it will shut itself off i have tried the master reset and it will not work can someone help
i can not seem to figure out why my phone will not turn on i have tried the master reset plugging it into a computer and the wall charger it does not seem to be doing anything can anyone help please
you have to restore the device via itunes
Similar Messages
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I purchased a itunes card an downloaded the new itunes version on my PC. I then went to the itunes Store and purchased music. Now I'm trying to sync it onto my ipod touch and it is not working. What am I doing wrong?
What exactly happens when you place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes?
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Hello, i have a iphone 1 and the touchsreem dont work anymore..
i tried everything but he's still no working only the homebutton..
what's the last option? can someone help me..
m.v.g.
Samhttp://support.apple.com/kb/TS1827
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Every time I turn my computer on and open iTunes all my music is gone, if comes up with the scan media page, all my playlists have been deleted. All my music is still on the computer and in the files. I don't know why it keeps doing this, it's really annoying as I have loads of music and then have to do my playlists again just to sync my phone. Can someone please help??
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be copied and renamed asiTunes Library.itl to restore the library to an earlier state. Look for a recent .tmp file that is similar in size to the .itl files in the Previous iTunes Libraries folder. If it has happened repeatedly you may want the earliest such file generated since the last iTunes upgrade.
If applicable, see iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device. Even if you have the media you can use selected steps from the tip to ensure that you don't lose settings and data from the device as a result of switching libraries.
A large number of users with this issue have been using AVG Anti-Virus which appears to be implicated in the problem. AVG have released a patch which might help, so if you use AVG then I would update that first. I'd also be interested to know which AV you use in case others may cause similar issues. I recommend excluding the iTunes folder from any real-time and scheduled AV scanning process. Another possible cause could be automatic backup tools.
tt2 -
New Vista pc sound blaster will not work can someone help please even with dri
hi i have a brand new vista machine with athalon 64 duel core x2 5000 (2.6 Ghz 52 k)with 2Gb ram my old pc was xp .8 celleron but mother board blow hense the change
Anyway can someone pls help i have creative 2 i think it was my brother who put the card from my old pc to this new one i have the instalation disc it says audigy sound blaster made 200 I my self are not very good at tecky stuff i edit video (Home movies) and add sound to them this will not run on vista pc i feel like throwing it in the bin half my software will not work from xp i just get e messege saying windows is shuting the programe and will not work i've try'd downloading the patch for the beta driver on the site that will not work it just crashes windows out and that is it
can someone tell me what ime doing wrong or do i need to buy a new sound card system or try to wait for a new updated driver from creative
Also what is vista beta
i have on my new pc vista home basic 32 bit are these not the same system
thankyou
ps this is my first post
regards
Simon in U/Knevermind, managed to sort it although i have now lost everything, never again will i have a sony phone, pile of junk is probably the nicest term i can think of for them, this happened with mine, and my partners was broken (somehow screen smashed without any assistance) within 2 weeks of having it. samsung all the way!
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Trying to download itunes and its not working, can someone help plz??
I am trying to download itunes to my computer, and everything seemed to be loading ok, but then when I get to the terms&conditions and I try to hit agree, nothing happens, it's as if I can not even click it, does anyone have any idea on what i can do? Thanks
hewlet packard Windows XPhi April!
just doublechecking something. is the download hanging at the initial phase of proceedings? or is this happening after the installation has actually pretty much completed?
if it's at the later stage of proceedings, are you getting a sort of "brief flash of a license screen? or is something else a little different happening?
love, b -
I keep trying to find none on my apple id and it's not there can someone help me
i tried so many times i created aother after another and still can't find the none option on my ipod i need help
Sounds like yu did not follow the instructions
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
I went to use my iPhone 5 (I had used it just minutes before) and it wouldn't work. It was about half charged and seems to have shut itself off. I tried charging it and turning it on but the screen remains completely black. What happened?
Try resetting. Hold the sleep wake button (on the top edge), and the home button (round button on the front with the white square) at the same time for 10-15 seconds. If you see the apple logo, let go. Your phone should restart. If not?
Make a Genius Bar Reservation (or cancel an existing reservation)
http://www.apple.com/retail/geniusbar/
Sign in using your Apple ID -
I am unable to update my apps... in my purchases page it appears as "update", then a message tells me to log on with the Apple ID I purchased the app with... Well I have tried my two different accounts and neither one will work, can someone help ??
And is there any way to sync all my purchases and accounts to just have one... It is a bit stupid that you dont even get a list of something of what account you may of used, or some kind of hint, so you could log on to the right account. I am really stuck ...
Please Advise......You can't merge accounts. But you can check your purchase history:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Also, what may seem stupid to you... may be a protection of privacy to others. -
I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there. I've uninstalled iTunes and reinstalled twice and it's not working. Please help.
I have not had wifi since November when I upgraded to the newest IOS version. I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again. I kept doing what they told me and it worked for a couple more days and then I could never turn it on again. My blue tooth doesn't work either. I had to actually increase my data usage with AT&T becuase of this. When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue. My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!! I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue. Who knows how many people out there have had this issue and have not said anything about it. Now there is a newer update that I can't do because it requires wifi in order to download.
June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple. -
I recently downloaded iMovie on my iPhone 5 and it is telling me to connect to wifi or use itunes to download iMovie well I have done both and it is still not working can someone please help me?
Hi troy157,
I'm sorry you are having issues with the iMovie app you purchased for your iPhone5.
The first thing I would suggest is to log out of your iTunes Account on your iPhone, turn the iPhone off and then on again, and see if app finishes downloading/updating.
Settings > iTunes & App Stores > Tap on your Apple ID account > Tap Sign Out
If the issues persists, the article below will give you a few more troubleshooting steps:
iOS: Troubleshooting applications purchased from the App Store
Try the following steps to resolve your issue, testing the app after each step.
1. Update your device software
Update your device to the latest version of iOS.
2. Check for app updates
Ensure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
When prompted, enter your iTunes Store account information. App Store will then download and install the application updates.
Note: Some applications may require a Wi-Fi connection to update.3. Install another app from the App Store
4. Restart the application
If the issue affects only a single app, try closing just that app:
Press the Home button to return to the Home screen.
Double-tap the Home button to display recent apps.
Tap and hold the affected app until the red minus appears.
Tap the red minus to quit the app.
Press the Home button, then restart the app.
5. Restart your device
Hold the Sleep/Wake button until "slide to power off" appears. Slide to power off your device. When it is off, press the Sleep/Wake button to turn it back on.6. Reinstall the affected application
Remove the application from your device and reinstall it.
Touch and hold any application icon on the Home Screen until the icons start to wiggle.
Tap the "x" in the corner of the application you want to delete.
Tap Delete to remove the application and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the application and then download it again.
Note: If it is a paid app, ensure you are using the iTunes account you purchased the app with originally. If it is not, you will be charged for the app again. For more information regarding downloading previously purchased items, see this article.
I hope this information helps ....
Have a great day!
- Judy -
my iphone 4 is frozen on the slide to unlock screen. ive tried the sleep/awake button home button but it doesnt work can someone help me
By the slide to unlock screen, are you talking about the slider at the bottom of the screen after taking out of sleep mode?
And by trying the sleep/wake button and home button, are you talking about a reboot by holding both the power/sleep button and the home button until the apple logo appears and it reboots? And that does not help release the issue with the slider?
Are you sure the iPhone is well charged?
If none if this helps, have you tried syncing/backing up to a compter and then restore by iTunes on a computer?
If you cannot do any of this it would be good to schedule a visit to an Apple store genius bar and have the techs try their hand and diagnostics. -
I tried watching videos using various apps such as meta tube etc.. But after 10 secs instead of video "Q" water mark comes and sound goes on. Can someone help?
The only app you specifically mention is meta tube. No way to tell from the description on the app page where they source the material (I suspect primarily YouTube), and no reviews as of yet. You might want to contact the vendor.
If you are getting the same results from established streaming apps, such as YouTube or Jasmine, I would say you have a connection speed issue (keeping the stream from properly buffering). Hard to say.
Try a rest: Simultaneously hold down the Home and On buttons until the iPad shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the iPad back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray before doing the reset. -
My phone is frozen on the apple logo screen that shows when restarting. I tried to restart it again, but it still freezes and stays on that screen . I really dont want to reformat! Does anyone have any idea how to fix it? THANKS!
You have to put it in dfu mode, when its plugged into itunes reset it by holding the home and the power button, when it starts back up let go of the power button and just hold the home button it should find your phone and say its in restore mode. from there you just have to restore it
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my i pod 4th keeps going to the turning on screen then in goes blank then flashed white and it keeps doing that can someone help me please
does any one have any idea what i should do it has been jailbroken for 3 months now i downloaded android lock and it started doing thisThat happens sometimnes with jailbreaking.
Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.
Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues
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