I tried to text a photo from i phone 5 to a contact in i messaging. When the contact came up, a conversation string that had been deleted also came up...I've not see this before. Where might this conversation string be stored? Thank you

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Hi, I just bought a new Macbook pro and i am trying to transfer my photos from my iPhone to my macbook. I set up the account on iTunes but it won't transfer my photos. How do i do this?

Hi, I just bought a new Macbook pro and i am trying to transfer my photos from my iPhone to my macbook. I set up the account on iTunes but it won't transfer my photos. How do i do this?

Hi, I just bought a new Macbook pro and i am trying to transfer my photos from my iPhone to my macbook. I set up the account on iTunes but it won't transfer my photos. How do i do this?

I'm trying to send (email) photos from iPhoto. Computer says it doesn't recognize my user name or password. I've never had a problem emailing photos.....until now. Any suggestions? I'm sure it's simple but I don't know it!

I'm trying to send (email) photos from iPhoto. Computer says it doesn't recognize my user name or password. I've never had a problem emailing photos.....until now. Any suggestions? I'm sure it's simple but I don't know it!
CAN ANYONE HELP?? I ALSO NEED TO KNOW WHICH/WHAT TO PICK FOR MY MAIL CLIENT. I'VE TRIED THREE DIFFERENT THINGS AND NONE OF THEM WORK!

Mail would be a good choice, unless you are using another email client, like Outlook. There is likely something wrong with the account setup in iPhoto. You may need to delete the account you set up and enter it again if you want to send with iPhoto instead of with Mail.
Give this a try to see what might be wrong: Drag a photo from iPhoto onto the Mail icon in the Dock. It will create a new message with the photo attached. If you click on the photo in Mail, it should show a popup menu to allow you to set the image size to send.
Check out some of the links in the More Like This section to the right. There might be some other suggestions.

I'm trying to print a photo from my phone via eprint.

Trying to print a pic from my phone via eprint, but the only thing being printed is text (sent from my iphone) and not the actual photo. can anyone help me?

Hi Ladywell,
Many issues with photos not printing are related to the size of the image. The image may be too small. Please see this link for more information: http://www.hp.com/united-states/consumer/digital_photography/print_better_photos/tips/printing-photo...
I was an HP employee.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may select the "Kudos" button on any helpful post to give that person a quick thanks.

I have an iPod Classic and when I try to move songs from my library to my iPod, my iTunes freezes. When I tried to eject my iPod, nothing happened and I had to force quit iTunes. When I unplugged my iPod, all of my songs had been deleted. What can I do?

After attempting to move songs from my iTunes library to my iPod Classic, the pinwheel kept spinning and iTunes froze. I tried pressing CTRL E to eject the iPod, but nothing happened. I unplugged the iPod then force quit iTunes, but when I checked my iPod all of the songs had been deleted. I tried plugging the iPod back in and slowly moved music over again, but iTunes still froze. I don't want to restore it to factory settings because I am afraid of losing the pictures I have on there and can't figure out how to get them off.

Are you using a Macbook?
If all your songs on the iPod are deleted, most likely the photios are gone too.
Unless you put the photos, via Diskmode.
To recover the photos that you've put in Diskmode, use Finder to locate where it is in the iPod.
Try also if iPhoto can locate those photos.

How do I view a single photo on photo stream? I'm trying to move a photo from my phone to my desktop.

Each time I try to access, unable to view a single photo--only the entire stream. Thanks

To view a single photo just tap the one you want to view from the thumbnail view in the Photos app. Then to send it to your Mac, tap the share (arrow) button on the bottom left, tap Mail, then send an email to yourself, open it on your Mac and save the photo attachment.

Just purchased Elements12, can't download Raw images from SD card from new Panasonic Lumix DMC-Gx7. CF card from Canon 5D works fine. I understand I have to upgrade camera raw, does anyone know how to do this and where to fine it. Please and thank you..

Can you please tell us which operating system you are running on and details of the camera producing the raw images (Make & Model).
Each different camera model has it's own unique format of the raw file and so the camera raw has to be updated occasionally. Gives us the details above and we can help you further.
I'm new with windows 8 and brand new computer

FWIW, my Help/Updates does not work. My ACR is 8.0 and each time that ACR has been updated during the last year I have tried to update it through Help/Updates and each time I have received in the Application Manager window that opens the text, "Your applications are all up to date." I suppose it is possible that the fact that I have an updated copy of LIghtroom (5.6) is confusing the Application Manager.
Because I do all my Raw processing in LR it does not really bother me that the PSE 12 ACR plugin does not update.

Turned Match off and songs that had been deleted from my hard drive (but NOT deleted from my library) disappeared - how can I get those songs to reappear in my library without manually re-adding the matched files that I had deleted from my hard drive?

I was trying to turn off iTunes Match on my iPhone and first turned Match off on my MacBook rather than on my iPhone (which was wrong, I should have just turned it off on the iPhone). I had ~28,000 songs in my library when I turned off iTunes Match; I had deleted ~8,000 of those files from my laptop (which I backed up on a portable hard disk) but I left the deleted files in my library, so that I could play them through iTunes Match. One of the benefits of Match, right? Saving hard drive space. So I turned off iTunes Match on my MacBook thinking that was how to turn it off on the iPhone (it wasn't), and when I turned Match back on, those ~8,000 songs were not in my library. I tried to update Match several times but can't seem to get the songs back. I know they are still in the cloud somewhere though, because if Match restarted then it would match/upload all of my remaining ~20,000 songs - but it hasn't, I still have thousands of "exceeded limit" songs. Anyone know how I can get those songs back?

"One of the benefits of Match, right? Saving hard drive space."
I would not use iTunes Match as a backup. There are too many bugs and I don't think that's what they intended it to be anyway. The main advantage of using it is to make your music available on OTHER devices, not to replace the music on your original computer.

TS1363 is it possible to restore files to an ipod, that had been deleted whilst trying to sync with ITunes - 1st time sync???...

Good evening, hopefully you can help a poor fellow in a big problem. Tried to sync - 1st time - ITunes on a new computer. Instead of syncing, it wiped all the music files off of my IPod Series 4. Too make matters a bit more complicated, the IPod has a defective power on/off button, that has dislodged itself and doesn't actually do anything. Please, tell me that I have not lost all my music, and that it can be restored. It has not backed up/saved to ITunes on this computer. Thanks in advance for your help in this most bloody annoying of situations...

QueensParkRangers wrote:
Good evening, hopefully you can help a poor fellow in a big problem. Tried to sync - 1st time - ITunes on a new computer. Instead of syncing, it wiped all the music files off of my IPod Series 4.
So you did not copy your iTunes library from old computer to new computer?
Please, tell me that I have not lost all my music, and that it can be restored.
Do yo u have the old computer with your iTunes on it?
Do you have a backup of that old computer?
Yoo can take the iPod into an Apple store and have them take a look at it.

How do I end or cancel importing photos from my phone?

I just got my new macair in the mail today and have been messing around on it. I tried to import 400+ photos from my phone and it has taken all day. I want to conduct a few of the updates its prompted me to but it won't me till my import is done. I don't know where to look or how to cancel the import so I can do the updates and try again with a smaller group of photos.
HELP!
Thank you!

Hey KourtneyR,
Thanks for the question, and congrats on the new MacBook Air! Your phone is probably importing pictures into iPhoto. If so, see the following for information on how to stop an import:
iPhoto 9.5: Import photos from iPhone or other mobile phone
http://support.apple.com/kb/PH15123
To cancel photo transfer at any time during your import, click Stop Import.
Thanks,
Matt M.

After I've heard an audiobook downloaded from the public library, how do I delete it from the Shuffle? When I plug it into my computer, I get a screen showing how much space is left on the Shuffle but no list of files that I can delete. WRA

After I've heard an audiobook downloaded from the public library, how do I delete it from the Shuffle to make room for other audiobooks? When I plug it into my computer, I get a screen showing how much space is left on the Shuffle but no list of files that I can delete. These books, incidentally do not appear in the ITunes screen. WRA

Select the iPod shuffle in the iTunes sidebar (under DEVICES). If this is a current 4th (or 3rd) gen iPod shuffle, you should be able to see the contents of the shuffle by type, intented under the shuffle's name (still in the sidebar). Select Music or Audiobooks (not sure where those items from the library will be listed). The items will be listed to the right, for each category. Find the items, select, and delete.
It's on page 20 of the manual
http://manuals.info.apple.com/en_US/iPod_shuffle_4thgen_User_Guide.pdf
NOTE: If this is an 1st or 2nd gen iPod shuffle, select the iPod shuffle in the iTunes sidebar (under DEVICES). Over to the right, go to the Contents tab, where the items are listed. Select and delete them from this list.
I find it more convenient to make a playlist in iTunes with things I want to put on the shuffle. I then set up automatic syncing (or use autofill) to have iTunes load the shuffle from that playlist, automatically.

The instagram icon on my iTunes says it has been downloaded but I can't seem to find it. Where do I find it?

The instagram icon on my iTunes says it has been downloaded but I can't seem to find it. Where do I find it?

Hi Charlene1018,
You can locate any of your iTunes media including apps in Finder by following this article:
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Locating the file for an item you see in iTunes
If you're not sure where some of the content you see in iTunes is stored, iTunes will also show you what it knows about your media in the Get Info window.
Select an item in iTunes and choose File > Get Info.
You can right-click on the 'Where' to get the option to Show in Finder (Mac OS X) or Show in Windows Explorer (Windows).
Cheers!
- Ari

Trying to upload some photos to an e-mail an I get a message that says "The iPhoto Library is locked, on a locked disk, or you do not have permission to make changes to it." To where do I navigate to unlock this so I can have access to my photo library?

Trying to upload some photos to an e-mail an I get a message that says "The iPhoto Library is locked, on a locked disk, or you do not have permission to make changes to it." To where do I navigate to unlock this so I can have access to my photo library?

Couple of things to try:
Restart your mac and try launch iPhoto again.
If that fails:
Go to your Pictures Folder and find the iPhoto Library there. Right (or Control-) Click on the icon and select 'Show Package Contents'. A finder window will open with the Library exposed.
Look there for a file called ‘iPhoto’Lock.data or similar. Drag it to the Desktop. Make no other changes. Start iPhoto. Does that help?
If not: Where is your iPhoto Library stored? If it's on an External Disk, what format is that?

I am just trying to restore my photos from my pc to my phone that i have backed up already on my icloud but do not know how to do this?

I am just trying to restore my photos from my pc to my phone that i have backed up already on my icloud but do not know how to do this on my iphone 6 ios 8.3

If the iPhone is still working and the photos are in the Camera Roll (i.e., taken on the iPhone) then, when you connect the iPhone to your PC, it should be recognized as a Camera and Windows should start AutoPlay.
See this http://windows.microsoft.com/en-us/windows/get-pictures-camera-computer#1TC=wind ows-7

I am trying to load photos from my computer on to my ipad but keep getting the message "the device is no longer connected to the computer. It keeps popping up and I am stuck. This happened after I upgraded to the latest itunes

I am trying to load photos from my computer on to my ipad but keep getting the message "the device is no longer connected to the computer". It keeps popping up and I am stuck. This happened after I upgraded to the latest itunes software.

Greetings cdewinkel,
It seems your iPad is not staying connected to your computer during syncing. The following article provides a number of troubleshooting steps which may help. This article is intended for devices which are not being detected, but the troubleshooting steps are relevant to your issue:
If you don't see your connected device in iTunes for Mac - Apple Support
Make sure that your device is on
Also make sure that you can get to the Home screen.
Get help if you have one of these issues:
Your iOS device won't respond or turn on.
Your iPod won't turn on.
You forgot your passcode or your device is disabled.
Make sure that your Mac supports your device
See the system requirements for iPhone, iPad, or iPod.Check your USB connections
Unplug other USB devices from your Mac and try again.
Try a different USB port.
Try a different USB cable.
Learn more about using USB cables with your Mac.Make sure that your device trusts the computer
You might get an alert if you haven't connected your iOS device to this computer before. Unlock your device and tap Trust.
Learn more about the Trust This Computer alert.Restart your device
Restart your iOS device or reset your iPod.Restart your Mac
Turn your Mac off and back on.Update your software
Check for software updates on your Mac.
Check for an iTunes update.
Check your security software
If you have security software installed, learn how to resolve issues between iTunes and your security software.
Get more help
If you still don't see your device in iTunes, contact Apple Support.
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D

I tried to text a photo from i phone 5 to a contact in i messaging. When the contact came up, a conversation string that had been deleted also came up...I've not see this before. Where might this conversation string be stored? Thank you

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