I tried to turn off my iphone4 and it just shows the scrolling circle screen has been for about half an hour

i tried holding the lock button...nothing
i tried holding the home button...nothing
i tried holding both together...nothing
ever since apple gave me a refurbished phone for warranty its been nothing but problems

Connect the iPhone to your computer, lauch iTunes. Right or control click the iPhone under Devices then click Restore but don't restore from a backup.
Restore as new.
How to set up your iPhone, iPad, or iPod touch as a new device

Similar Messages

How do I turn off wifi syncing and go back to the cable sync in iTunes?

How do I turn off wifi syncing and go back to the cable sync in iTunes?

Select the device in iTunes and uncheck WiFi syncing on the Summary pane of it's sync settings.

HT202774 Captions are not respected when turned off under Accessibility and still appear in the native player, how do I turn of captions?

Captions are not respected when turned off under Accessibility and still appear in the native player, how do I turn of captions for the native player?

Restart your computer while holding down left mouse key. That will eject the CD and your Mac will start as normal.
Lupunus

Went to turn my ipod 4g off and it just shows the loading button.

Went to turn off my ipod and it just keeps showing the loading button. plugged it into the computer and it gives me an error. I can't turn it off or on or even charge it. What dod I do?

Any error numbers or messages given with the error?
Try to reset your ipod by holding the sleep and home button until the Apple logo comes back again.
If this does not help, connect in recovery mode to restore: iPhone and iPod touch: Unable to restore

Ipod touch wont switch on and constantly only shows the apple logo screen

ipod touch wont switch on and constantly only shows the apple logo screen. Have tried to reset by holding both buttons down but hasnt worked. it also doesnt appear on itunes.

Hvae you tried:
- Reseting the iPod and then try restoreing the iPod
- Placing the iPod in recovory mode and then restoring the iPOd. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
- Next try DFU mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

What has the Apple support team done to the Top Sites screen? I just accepted an automatic update to be downloaded to my iMAC, and as a result of this "fix installation" the layout of the Top Sites screen has been terribly "destroyed"! What's the idea?

What has the Apple support team done to the Top Sites screen? I just accepted an automatic update to be downloaded to my iMAC, and as a result of this "fix installation" the layout of the Top Sites screen has been terribly "destroyed"! What's the idea?

If you are referring to the non-panorama , but rather the flat look, well that's what they did.
You can give your opinion here:
http://www.apple.com/feedback

My Ipad stop working and is just showing the apple logo and right after that the ITunes logo , I connected it to my PC but it ask me to restore it. Is there any trick to do not loose all my pictures if I restore it?

My Ipad stop working and is just showing the apple logo and right after that the ITunes logo , I connected it to my PC but it ask me to restore it. Is there any trick to do not loose all my pictures if I restore it?

Once the Device is in Recovery Mode... it is too late to save anything...
To minimise loss... after the successful Recovery... Restore from the most recent Backup...
See Restore from Backup here
http://support.apple.com/kb/ht1766

When I'm looking at my recent text messages on my phone, and I'm on the screen where I see a list of people I have texted. I click on a name to open up the conversation, however it is blank and doesn't show the conversation eventhough we've been tex

when I'm looking at my recent text messages on my phone, and I'm on the screen where I see a list of people I have texted. I click on a name to open up the conversation, however it is blank and doesn't show the conversation even though we've been texting back and forth the day before. So my question is how can I see the conversation?

Try the following procedure:
Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)

Hello, i opened an email with photo attachment, it is still trying to download and has blocked my ipad2. I foolishly turned it off and now can`t turn it on as it just shows the spinning circle icon 0 help- novice user here

Help< I opened an email with photo attachements and it is taking all day to download, I cant delete it, it just stops mail from working. Everything else was fine till i thought turning off the ipad and trying again would work. It didn`t, I cant turn it on at all - itjust shows the spinning wheel (loading?) icon and nothing else. Being a novice and ive only had this for a couple of weeks i need help!

Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Some hacker (that is well known to me) is turning my new iphone 4 on remotely and although I turn off my phone every night, I wake up to see it has been turned on by itself, the same hacker was hacking into my old phone. Any suggestions? please

Hi Friends
I got a problem which I thought somebody online may be able to help me.
I know for fact that someone is turning my iphone on remotely and hacks into it. the same person used to hack into my HTC phone before that is why I switched to iphone4, but I see my phone is being turned on by itself in middle of the night!! Could anybody help me please!! Thanks so much

Doubtful your phone is being hacked (unless this person had possession of the phone in the past and you or he/she jailbroke it) but turn off Bluetooth and Wi-Fi or put it into airplane mode and see if anything changes. I don't blame you for being concerned about your phone coming on by itself but, as the saying goes, when you hear hoofbeats think horses not zebras. It is more likely to be something innocent.
What proof do you have that this person hacked into your old phone? What proof do you have that this person is hacking into your new phone, other than you've noticed the phone being on?
If you know "for a fact" it is being hacked and by whom, get together your definitive proof of it being hacked and definitive proof of who is doing it and visit your local police department or visit these guys: http://www.cybercrime.gov/index.html. I believe it is a felony.
You could also take it to an Apple store or give Apple Service a call and see what they think. Maybe they can give you a few reasons why it is coming on by itself or can help you figure out if something else is going on.

Trying to turn off two step verification but just stuck in an infinite loop

So, I try to turn two step verification off, I go to manage my ID, to Security and choose Turn off Two Step...so far so good
I am told that I have to choose three security questions, enter my DOB and provide a recovery email, then press Continue...still good
A window pops up asking whether I am sure I want to turn it off, it warns me that I have to choose three questions and I am presented with two buttons, Cancel or Turn Off (That turn off button looks very tempting...so I click it)
...so...I am asked to provide three new questions, my DOB and a recovery email address....
And repeat....and repeat...
I have tried on different browsers...I have tried on two different Macs and on a Windows pc....
Any help?

eh?

IPad started acting up, so I reset and now all I get is the apple icon and I can't even turn it off screen frozen and has been for about 18 hours

iPad started acting up, would not open books, screens come up that I never touched etc. so I did a reset, the apple icon showed up and has been on now for about 18 hours I can't even turn it off I plugged in in over night but still screen frozen? Any suggestions?

Hello there, Gina1964.
The following Knowledge Base article offers some great information for troubleshooting the issue you're describing:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My iPad 1 is turning off an app and going back to the main screen at odd times. I've already updated it... to no avail. Do I need to reset it to factory defaults and reload everything?

It turns off many apps at random times.
Plus, it won't let me go to the next level of Plants and Zombies! I've played the same level about 15 times... it goes all the way through the level and then cuts out when it is giving me extra points for my lawn mowers. Then it goes to the main screen... then when I go back into the game... I'm at the beginning of the level all over again!
No fun!

I'm unsure what you mean but "factory reset" but first try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here. Also, if you have IOS-7, read this.

I just tried to update my iPad 4, and it just shows an iTunes logo and a cord. I've tried to reset, but it's frozen.

I just tried to update my iPad to 7.1.1, and an iTunes logo and long white cord shows up. It's been an hour, and it's as if it is frozen. I tried to reset, but it keeps coming back to this. How do I get my iPad back? This is an iPad four.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My I phone 4s wont start correctly. I turned on audio reader and it just gets stuck on lovk screen and i cant enter my phone

I starrteaudio reader and mi phone wont start it just gets stuck on lock screen and is slow

Hey tessatony,
Thanks for the question. I understand that your iPhone 4s is not functioning properly, and that you wish to try to make a backup before troubleshooting. From the information you have provided, it sounds like the device is indeed turning on and responding when plugged in, however the display is not lighting up. Have you attempted to plug the iPhone into a computer with iTunes? If iTunes recognizes the phone, you can attempt to back it up:
iTunes: About iOS backups
http://support.apple.com/kb/ht4946
Afterwards, attempt to restart and/or reset the phone:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If your issue persists, your iPhone may need to be serviced. The following link should help you get started with the process. Included, you will find information on topics such as warranty, service pricing, and express replacement service.
Apple - Support - Service Answer Center
http://www.apple.com/support/iphone/service/faq/
Thanks,
Matt M.

I tried to turn off my iphone4 and it just shows the scrolling circle screen has been for about half an hour

Similar Messages

Maybe you are looking for