I tried to update iTunes and it wouldn't let me install it

iTunes wanted me to update it (it was working fine before) and I downloaded it and it gave me an error message and wouldn't let me start iTunes up. It said I could retry so I redownloaded iTunes from apple.com and tried over and over again but it didn't do anything. I have no itunes library, can't sync my iPod and have no way to access my music on my computer.

Are you also having trouble authentication? If so, try this solution:
Go to ~/Library/preferences/ByHost/ and delete all com.apple.HIToolbox files.
Restart your Mac.
Go to your user account preference pane.
Unlock the lock
Type your password.
Lock the lock.
Go to software update and follow the procedures.

Similar Messages

  • I am trying to update iTunes and keep receiving the message "The folder path "My Music" contains an invalid character

    I am trying to update iTunes and keep receiving the message "The folder path "My Music" contains an invalid character.
    The folder where everything is stored isnt even called My Music, it is just called Music.
    I gave up on trying to update my itunes and removed it and am trying to re-download but receive the same message. Now I have no itunes on my computer at all.
    Short or wiping my computer and starting again I have no ideas left.
    Please help!

    That message isn't referring to the location of the music, it's referring to the location of the iTunes programme.
    So the message is either referring to the download location or the folder it is trying to install the programme in. I think (I wouldn't put money on this) that invalid characters will be things such as * ^ % and so on. When you get the message, look for the location that your computer is trying to use. Are there any strange characters in the "file path" that your computer is using?

  • I tried to update itunes and now it won't open, how do I fix it?  Will uninstalling and reinstalling erase my library?

    I tried to update itunes and now it won't open, how do I fix it?  Will uninstalling and reinstalling erase my library?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • I tried to update itunes and now my ipod won't work. What's wrong?

    I tried to update itunes and now my ipod is not recognized in itunes or on my computer. It will only show a picture of the usb cord going into itunes and it won't do anything else. How do I make it work and what happened?

    http://support.apple.com/kb/TS1538
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • Trying to update iTunes and I get the error - "errors occured while installing the updates. If the problem persists, choose Tools Download only and try installing manually". Currently on version 10.5.3.3 trying to update to 11.0.2 on a Windows 7 64-bit

    Trying to update iTunes and I get the error - "errors occured while installing the updates. If the problem persists, choose Tools > Download only and try installing manually". Currently on version 10.5.3.3 trying to update to 11.0.2 on a Windows 7 64-bit.

    Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
    http://www.apple.com/itunes/download/

  • My device only displays the Diagnostic Mode screen. Don't metter what I do. I've tryed to update itunes and reestore with latest software a few times, but it always comes back on the Diagnostic Mode screen. What's wrong?

    My device only displays the Diagnostic Mode screen. Don't metter what I do. I've tryed to update itunes and reestore with latest software a few times, but it always comes back on the Diagnostic Mode screen. What's wrong?

    Hi sayla,
    When you reloaded your software did you do a clean reload (deleting all data)? http://bbry.lv/bpv7DT
    If so, you might try doing a resettofactory using the following instructions. http://bit.ly/fMW9I4 This will reset to factory default.
    -FS
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

  • IHave an old iMac that i tried to put a new version of iTunes onto and now i can't use iTunes. Is there a way to reverse that. I tried to update quicktime and it won't let me

    iHave an old iMac that i tried to put a new version of iTunes onto and now i can't use iTunes. Is there a way to reverse that. I tried to update quicktime and it won't let me

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I am trying to update iTunes and it tells me I am missing iTunes64.msi and won't proceed.

    I am trying to update iTunes and it tells me I am missing iTunes64.msi. I can't find it and I can't proceed. What do I do?

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Trying to update iTunes and i get an error message saying something about "invalid signature". Help?

    Trying to update iTunes and i get an error message saying something about "invalid signature". Help?

    " The feature you are trying to use is on a network resource that is unavailable. I tried to uninstall iTunes, and it would not uninstall. It gave me the following message " The path C:\documents and settings\network service\local settings\application data\apple\apple software update\iTunes.msi cannot be found.
    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I am trying to update iTunes and am getting an error message The feature you are trying to use is on a network resource that is unavailable

    Hi, I am trying to get help with an update install of iTunes. When I opened iTunes the other day, it told me there was an update to version 10.6.1. When I tried to install this version I received the following message " The feature you are trying to use is on a network resource that is unavailable. I tried to uninstall iTunes, and it would not uninstall. It gave me the following message " The path C:\documents and settings\network service\local settings\application data\apple\apple software update\iTunes.msi cannot be found. I tried running Windows fixit, but this did not solve the problem. Can anyone tell me how to finish uninstalling the old iTunes file, so I can reinstall the newest version? Any help would be greatly appreciated. Thank you.
    Regards, Paul

    " The feature you are trying to use is on a network resource that is unavailable. I tried to uninstall iTunes, and it would not uninstall. It gave me the following message " The path C:\documents and settings\network service\local settings\application data\apple\apple software update\iTunes.msi cannot be found.
    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Tried to update Itunes and got a runtime error.  now I cannot open Itunes

    trying to update itunes on windows 7 computer and it failed.  now I have a runtime errror R6034 and I cannot get into Itunes at all.  tried to reload Itunes from website and still will not work

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • I am trying to update itunes and keep getting error code 2324 how can i correct this

    I am trying to update itunes on my laptop and keep getting error message 2324. How can I correct this.
    I have tried to reinstall but with no luck

    Let's try the fixit from the following Microsoft document with that one:
    Fix problems with programs that can't be installed or uninstalled

  • HT1349 tried to update itunes and error said old bonjuor cant be deleted

    I went to update itunes and error said old bonjour cannot be deleted. i deleated itunes and when i tried to delete bonjour it said it cant be found. anyone know how to delete it?

    when it goes to uninstall the old version it pops up a error message saying the software for it cannot be found.
    What's the precise text of that message, please? (There's a few different ones I can think of that you might be getting.)

  • Just tried to update itunes and it failed - and I can't install the latest version either - it fails too. Nice one Apple.

    Opened up itunes this morning and it said there was an update. So I hit the Install new version button. Gets just about all the way through and says there was an error.
    I tried opening itunes from the shortcut on my desktop and says that it's pointing to nothing.
    Downloaded the latest version of itunes and it installs all the way untill it gives me the finger .. I mean ... this screen shot:
    Nice one Apple. "All your music. All in one place" .. but you can't access it. HAHAHAHA
    Any one else finding this problem and a way around it?
    Cheers,
    Jeremy

    Some suggestions in this thread that may help:
    https://discussions.apple.com/thread/4311500?start=0&tstart=0
    Regards.

  • HT201210 I'm trying to update my ipod and it took 2 hours but it stopped so now i cant even get to my lock screen, i tried to update it but it wouldn't let me, what do I do now?

    2 hour update and wont let me log in into my ipod so it wont even work

    Try here:
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    What happened when you tried to update? Error message?

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