I tried to update itunes to the latest version yet it wont update. Im currently getting a error message,from Window Installer, configuration dat for this product is corru

I'm trying to update itunes but not very successful and im not making much progress. Im currently getting a message on the screen from Window Installer quoting configuration data for this product is corrupt while trying

The path 'C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Apple\Apple Software Update\iTunes.msi' cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'iTunes.msi' in a folder from which you can install the product iTunes.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

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I have bought 4 new songs on my ipod touch directly from the itunes app, then i tried to sync my ipod to my laptop after updating itunes to the latest version. my ipod will now no longer sync, what should i do?

i have bought 4 new songs on my ipod touch from the itunes app, then i tried to sync my iod to my laptop after updating itunes to the latest version. My ipod will now no longer sync, what should i do?

- Try moving the backup file to a safe location so iTunes has to create an entire new one.. It is locate here and you may have to have show hiddn files turned on.
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
- Also try here assuming a PC. The link provides a link for XP.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues.

After updating itunes to the latest version it will now not open. I have tried reinstalling the programme, rebooting and all other suggestions, to no avail. this not the first time I have had issues with itunes. Frankly I find it completely unacceptable .

I recently updated itunes to the latest version and now the programme will not open.
I have tried all suggestions such as reinstalling the programme, rebooting you name it, nothing.
This most frustrating and completely unacceptable, especially when a company such as Apple touts itself being the leader in music technology yet does not respond directly to questions about faults in their system, but prefers to leave to disgruntled customers to try and sort it out amongst themselves
This not the first time I have had frustrating problems with the Apple system. Perhaps someone could suggest a more reliable system to switch to. Someone with a better troubleshooting system.

Going all the way back to Firefox 3.0.5 is shear foolishness, it is 14 security versions behind the last 3.0.19 release. And that version is missing at least a dozen security updates that were applied to the 3.5 and 3.6 versions after support for 3.0.x ended.
If you are not happy with Firefox 4, you should have installed Firefox 3.6.17. That is very similar to the 3.0 and has all the security fixes that have been released since support for Firefox 3.0.x ended last year.

HT201413 I am having a problem updating itunes to the latest version on my windows xp i get the error message 126 and the sign that says this application has failed because MSVCR80.dll was not found.

I am having a problem updating itunes to the latest version on my windows xp i get the error message 126 and the banner that says this application has failed because MSVCR80.dll was not found. anyone have a fix suggestion? thanks

Click here and follow the instructions.
(98724)

I have an ipod nano 7th generation and can not get it recognised by my Windows 8.1 laptop (it appears briefly on My computer, then disappears). This happened after I updated iTunes to the latest version. Does that have something to do with it?

I have an ipod nano 7th generation and can not get it recognised by my Windows 8.1 laptop (it appears briefly on My computer, then disappears). This happened after I updated iTunes to the latest version. Does that have something to do with it?

Hello there, kiwilucea.
The following Knowledge Base article offers up some in-depth steps for troubleshooting your issue:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Keep in mind if you get to Step 12 Reinstall iTunes, those steps need to be followed exactly as outlined for the reinstall to be effective.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT1222 I just updated iTunes to the latest version and now I can't play more than have of my songs. Says it can find it and then leasds me to locate it. I don't know where to look. Help!!!

I just updated iTunes to the latest version and now I can't play more than half of my songs. When I click on a song it comes back and states that it can't find it and prompts me to try and locate it. I don't know where to look. Help!!!!

Hi ldhong,
There are a few ideas in this article on how and where to look for missing iTunes media:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Hope this helps!
- Ari

HT1473 Whenever I try to add music to Itunes, my computer locks up. This never happened until I update itunes to the latest version. How do I get around this?

Whenever I try to add music to Itunes, my computer locks up. This never happened until I update itunes to the latest version. How do I get around this?

Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

When i install latest itunes gives an error the configuration data for this product is corrupt.how can i i fix it

hi there
i was trying to install latest itunes it gives error
the configuration data for this product is corrupt contact your personal support
how can i fix it and what is the reason for this error

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I am trying to install iTunes in my 64 bit Windows 7 PC. My PC runs normal. But when I try to install Itunes from Apple website, i get message "The Configuration data for this product is Corrupt".

I am trying to install iTunes in my 64 bit Windows 7 PC. My PC runs normal. But when I try to install Itunes from Apple website, I get a message "The Configuration data for this product is Corrupt contact your support personneI" I
am so disgusted,please help!!!

Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario

When trying to install itunes on windows 7 i got a configuration data for this product is corrupt?

It is not allowing me to install, it gives me the error: configuration data for this product is corrupt. How do I install itunes on my windows 7?
Trying to update my ipad....but I first need to install itunes!!

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Why does it say "The configuration data for this product is corrupt. Contact your support personnel." when trying to install itunes64installer on my b4 bit windows 7 acer pc? Any help would be much appreciated...

Why does it say "The configuration data for this product is corrupt. Contact your support personnel." when trying to install itunes64installer on my b4 bit windows 7 acer pc? Any help would be much appreciated...

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Bonjour64 error: "The configuration data for this product is corrupt. Contact your support personnel."

Have use WinRAR to pull out only Bonjour64 from iTunes 11.1.5 (and prior releases) to do an install of only Bonjour, as all other iTunes-related software loads fine (have used 11.1.4 and new 11.1.5). I get the error: "The configuration data for this product is corrupt. Contact your support personnel." Have tried everything suggested on net and this forum, including uninstalling everything, cleaning registry, disabling firewall, etc. Not worthwhile to reinstal Windows 7. What do I do?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page). Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I'm getting an error message on Windows 8. Missing apple application support. Itunes will not install. Please help!!, I'm getting an error message on Windows 8. Missing apple application support. Itunes will not install. Please help!!

I'm getting an error message on Windows 8. Missing apple application support. Itunes will not install. Please help!!, I'm getting an error message on Windows 8. Missing apple application support. Itunes will not install. Please help!!

You probably need to either uninstall and reinstall itunes or to download the apple application support by itself
you can download the itunes http://www.apple.com/itunes/ here
then to do a complete uninstall / reinstall follow these instructions http://support.apple.com/kb/ht1923
you could also use 7zip to extract the individual installer for apple application support from the itunes setup file http://www.7-zip.org

Java 1.4.2_03 Windows: The configuration data for this product is corrupt.

Trying to install j2SE 1.4.2_03 JRE on a Windows system (exact version needed for a bussiness application) after all previous Java installations have been deleted and all Windows Registry Java related keys have been manually deleted with Regedit.exe.
The EXE installer works properly in other machines but in this one it stops after a few seconds with the following message:
"The configuration data for this product is corrupt. Contact your support personnel".
The problem is related to the Windows install mechanism rather than the Java installer itself and likely caused by the manual Registry deletion.
The error code is 1610: ERROR_BAD_CONFIGURATION.
Reinstalling Windows didn't fix the problem.
Unable to recover the system to a previous state with the System Recovery Tool (Accesories/System Tools).
Other versions of Java installers fail the same way and show the same message.
I don't know how to contact "my support personnel" nor who they are.
I'd appreciate any help about this problem or what Java installers need within the Registry to work or a clue of any kind.

Sorry for the duplicated message. It's my first post and I messed up a little with the right section.
A new downloaded copy of the file or other versions of Java failed to install with the same error message.
I've learned there is a product ID in the registry that must be present for the installer to run. I'm searching for this "mysterious" product ID and how to set the right Windows XP Registry entry for the JSE 1.4.2_03 version.
I'm still not sure this will fix the problem.
Thanks for replying.

Java 1.4.2_03 WindowsXP The configuration data for this product is corrupt.

Trying to install j2SE 1.4.2_03 JRE on a Windows XP system (exact version needed for a bussiness application) after all previous Java installations have been deleted and all Windows Registry Java related keys have been manually deleted with Regedit.exe.
The EXE installer works properly in other machines but in this one it stops after a few seconds with the following message:
"The configuration data for this product is corrupt. Contact your support personnel".
The problem is related to the Windows install mechanism rather than the Java installer itself and likely caused by the manual Registry deletion.
The error code is 1610: ERROR_BAD_CONFIGURATION.
Reinstalling Windows didn't fix the problem.
Unable to recover the system to a previous state with the System Recovery Tool (Accesories/System Tools).
Other versions of Java installers fail the same way and show the same message.
I don't know how to contact "my support personnel" nor who they are.
I'd appreciate any help about this problem or what Java installers need within the Registry to work or a clue of any kind.

Sorry for the duplicated message. It's my first post and I messed up a little with the right section.
A new downloaded copy of the file or other versions of Java failed to install with the same error message.
I've learned there is a product ID in the registry that must be present for the installer to run. I'm searching for this "mysterious" product ID and how to set the right Windows XP Registry entry for the JSE 1.4.2_03 version.
I'm still not sure this will fix the problem.
Thanks for replying.

I tried to update itunes to the latest version yet it wont update. Im currently getting a error message,from Window Installer, configuration dat for this product is corru

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