I tried to update my iphone to ios 7.2.1 and now my phone is frozen what do i do!?
HELP
Reset the iPhone.
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If you can unlock your iPhone now, tap Settings > General > About then scroll to: Version
If it still says the 7.1.1, then the update was not applied.
Use Recovery Mode. You can restore from a backup > iOS: Unable to update or restore
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Hi all, so this morning I tried to update my iPhone 5 to the new iOS8 and my phone has now been frozen for 5+ hours along with leaving the update incomplete. Does anyone have any idea on how to fix this? Cheers
Hello e.d3,
Thanks for using Apple Support Communities.
To troubleshoot this issue where you are unable to update your iOS device please follow the troubleshooting steps in the article below.
If you can't update or restore your iPhone, iPad, or iPod touch
Take care,
Alex H. -
i have been trying to update my iphone 5s but after installing the phone doenst want to go on and it just shows the usb cord thing and arrow towards itunes,please help?
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
After you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
I updated my iphone to iOS 6.1.2 and now my iphone calander and macbook calendar no longer sync (they used to). How do I get them to sync again?
Why can't you update?
There should be nothing preventing the update from 6.1.3 or 6.1.2 or even from 5 directly to 7.
What happens when you try to update?
Have you tried to Update through a computer running the most up top date version of iTunes?
Tell us a little more about what is happening and we may be able to provide more specific answers. -
I just recently tried to update my ipad from ios 4 to 5 and now I am getting an error message when I try to connect it to the computer so that I can download all of my apps, etc. please help! Error message says iTunes could not connect to this iPad. An unknown error occurred (oxE8000000A).
Help!Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
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I have recently tried to update my iphone 2g to the latest version so i can get new apps. Pluged it it to my PC & itunes wanted to sync everything now that it has restored itself after several hours its now stuck on the "emergencey calls only" screen. If anyone has any idea how to fix this id appricate it a lot thanks!
as a matter of fact my USB is plugged into my PC & my iPhone & this is what Itunes is telling me.
The SIM card inserted in this iPhone does npot appear to be supported.
only compatible SUM cards from a supported Carrier may be used to activate iPhone. Please insert the SIM care that came with iPhone or visit a supported Carriers store to receive a replacement SIM card. -
I never got round to updating my iPhone 5 to IOS 6.1.4 (I think that's it!) and now I can't update to IOS 7!
How do I get around this?
Thank you!Why can't you update?
There should be nothing preventing the update from 6.1.3 or 6.1.2 or even from 5 directly to 7.
What happens when you try to update?
Have you tried to Update through a computer running the most up top date version of iTunes?
Tell us a little more about what is happening and we may be able to provide more specific answers. -
Tried updating my iphone 5s only to get error message now my phone is frozen
my phone is now locked showing that it is connected to itunes after i had tried to update it i got an error message saying it had faled , how do i restore it to get it working again ?
Hi dazzerrc,
If you had an issue during a software update of your iPhone and you are now seeing a icon screen directing you to connect to iTunes, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden -
I tried to update my iphone 4 it had an error and now wants to connect to itunes
When I connect it to itunes it no longer finds my phone.
OK, here is Apple's KB article about that error: http://support.apple.com/kb/TS3694#error1604
To supplement it:
Reboot your computer
Launch iTunes
disable your firewall and antivirus
Connect to a USB port on the computer, not a hub
Dlsconnect all other USB devices except mouse and keyboard
Then follow Apple's instructions. Good luck!
If it still fails, and you are on Windows, here is a long shot:
Open a command window and type:
netsh winsock reset
Then try again. (There was a Windows update 3 weeks ago that corrupted winsock data). -
I downloaded ios 7.1.1 and now my phone wont work. what so i do?
I tryed plugging it in to itune and still nothing i try downloading it.
HELPMake sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
sassygates wrote:
I tryed plugging it in to itune and still nothing
Then see Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
Trying to update my iPhone 5 iOS 6.1.4 to the new iOS 7 and it says my software is up to date.
Please help. Are the servers just down?Apple's servers are busy. Check again in a few hours or tomorrow.
(89483) -
i tried to update my iphone to ios 5 but it gives me error ( the network connection timed out )
If you don't tell us the error, we can't help you
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Im trying to update my iphone with ios 5 but, for some reason its not giving me the option to do it? i've restored my phone once like it says do on the website and it hasnt done it? what can i do ?
Are you sure you have a 3GS and not a 3G? The 3G cannot be updated to iOS5. What version are you on now?... Settings > General > About > Version
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Hi everyone, can you guy help me? I'm trying to update my iPhone to iOS 5 how would I do that?
sync your phone to itunes, then it should say update available. I suggest doing a backup of your phone first prior to updating your phone.
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usually that means the iPhone was hacked to unlock it from the original carrier
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