I tried to update my ipod and had to back up on computer. I never created a password for the back up but now I can't get into my ipod

I am locked out of my iPod. I tried to update the iPod so I could download a song I just bought. Had to back up the library on my computer. After I installed the software and updated the iPod, iTunes is asking for the password for the backup, but I never typed a password. Now I can't get into my iPod at all.

That happens some times.
- You can restore to factorys settings/new iPod or
- Try to recovery the backup password by:
How to Recover iPod Backup Password to Restore iPod from Bakcups

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On my itunes there are many songs that will not play due to being purchased under a different email address and password from the one I have now how can i get these songs to play?

I have many songs in my itunes library that were purchased by me that did not convert to my new email address when I moved. How can I get them to play?

You have to use the same old Apple ID and password.
NOTE: All content bought using one Apple ID cannot be merged or transferred to another Apple ID.

HT1414 Help, I updated my iPhone 4 from ios 4.3.5 to 5.1 and during the process things got hung up. I had to do a restore. I did the restore OK but now I can not get the SYNC to bring my itunes and aps back to my iphone. I had done a backup just befor

I had done a backup before tthe ios update and that went ok. When I hit sync itunes goes out and says syncing , preparing for a sync, then in the
3rd step doesn't do anything and ends with no syncing happening. I can go to the app store and manually install an app but would like to be able to
so the full sync.
Any help would be greatly appreciated.
Thanks

restore your device from a previous backup.

I have just updated to Yosemite, but now I can't get the custom shortkeys to work. In Mavericks I had no problem whatsoever, but now even after googeling and restart no solution. Does anyone have the problem? All the other shortcuts work!

I have just updated to Yosemite, but now I can't get the custom short-keys to work.
In Mavericks I had no problem whatsoever, but now even after googeling and restart no solution.
Does anyone have the problem? All the other shortcuts work!

Hi Thomas,
I can confirm the problem you are hitting. The XML test trace does not get recognized at all, and it defaults to Eclipse's basic Open File behaviour. I am not sure if it's because the format definition is missing, or if it's because something prevents the trace type from being recognized. I will open a bug about it.
Thanks for identifying this issue!
In the meantime, if you'd like to experiment with XML analyses, you can also take a look at the example at https://github.com/tracecompass/xml-analysis-example .
Cheers,
Alex

I'm trying to update my iPhone and it's connected to my computer through the usb port, but my iPhone is still saying to plug it into iTunes. How do I fix it?

I'm trying to update my iPhone and it's connected to my computer through the USB port, but my iPhone is still saying to plug it into iTunes. How do I fix it?

This is what my screen looks like.

HT5654 im trying to update my itunes and when i click on help there is no option to check for updates?????? please help

im trying to update my itunes and when i click on help there is no option to check for updates?????? please help

Hello davetonge,
The latest version of iTunes can also be downloaded and installed from the link below.
If you do not have iTunes installed on your computer, you can download it here.
iTunes: How to install the latest version
http://support.apple.com/kb/HT5654
Cheers,
Allen

HT4623 i updated my 5 and after i updated it asked me for a password i never had a password now i can't get into my phone what's up with that

I updated my 5 to ios7 after the install it asked me for a password i never had a password now i can't get into my phone

Hi,
Instead of using Adobe Reader try to convert your files through Export PDF.
Kindly refer to this link :https://cloud.acrobat.com/exportpdf
Please let us know if you require further assistance.
Regards,
Florence

HT203242 I've tried all of the suggested solutions, but I still can't get my cd drive recognised. If I delete the driver and rebot, the cd drive appears, but as soon as the driver automatically installs, the driver disappears into the Q: drive

I've tried all of the suggested solutions, but I still can't get my cd drive recognised on my laptop. If I delete the driver and reboot, the cd drive appears, but as soon as the driver automatically installs, the driver disappears into the Q: drive, which is not accessible and neither is the CD drive

I had the same or similar problem after installin iTunes 11 on my Acer Laptop with Vista. The new iTunes ran but I
completely lost access to my CdRom/DVD drive. Error Code 19 was displayed in Windows Device Manager. Found out
this is more widespread of a problem than expected. After trying several forum recommended fixes, the Only thing that gave me back my CdRom drive was doing a Windows Restore to a date prior to iTunes 11 install. I got my drive back but it also restored me to the prior 10.0.7.21 vers of iTunes which no longer worked due to missing files. iTunes help
recommended a Reinstall. I am reluctant to do that for several reason. That's where I am at for now until I find out if there are any other risks for using iTunes 11 vs. Registry Errors vs. Losing access to my CdRom drive. Brad

HT4623 i tried to download the ios7 and when my phone rebooted it now says could not activate phone because the activation server cannot be reached, so now I can't get into anything on my phone

i tried to download the ios7 and when my phone rebooted it now says could not activate phone because the activation server cannot be reached, so now I can't get into anything on my phone

The activation servers are probably overloaded with everyone trying to update to iOS 7 today. You might need to wait and try again later.

I am having macbook air recently my iphotos did not open and was showing report apple and reopen but i came to know that by pressing alt and iphotos i open an new photo library and stored the pics but now how can i get the pics which i had in the earlier

i am having macbook air recently my iphotos did not open and was showing report apple and reopen but i came to know that by pressing alt and iphotos i open an new photo library and stored the pics but now how can i get the pics which i had in the earlier photo please help me to recover my photos

Well I'll guess you're using iPhoto 11:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

IMovie was removed from my macbook pro after I downloaded OS X Yosemite, I had it before and have used it, but now I can only get it through the app store

iMovie was removed from my macbook pro after I downloaded OS X Yosemite, I had it before and have used it, but now I can only get it through the app store. I can't pay for it so I would really appreciate the help.

Look in your applications folder for the installer - Install OS X Yosemite. Delete it. Then go back to the App Store purchases tab and see if you can download it. You might have to re-index Spotlight.
Spotlight – Re-index

I am simply trying to get to home screen where I can combine files, edit files, convert, etc. I had the link saved but now it's gone. logging into my account at adobe seems to be a circle of marketing adobe products...i'm just trying to use my current pa

I am simply trying to get to home screen where I can combine files, edit files, convert, etc. I had the link saved but now it's gone. logging into my account at adobe seems to be a circle of marketing adobe products...i'm just trying to use my current package. Please help.

Hi Kenny Fikes,
You can access Acrobat online services using this Link ( cloud.acrobat.com ) , although you might need to sign-in using your Adobe ID, before you can access those services.
Does that help? Please reply back for any further query or assistance.
Regards,
Rahul Tyagi

HT201210 I was in the middle of installing the new update using the wifi at a local restaurant when I lost the wifi signal and my iPhone shut down, and now I can't get into the phone. I only get the iTunes logo with the cable pic. What are my options now?

I was in the middle of installing the new update using the wifi at a local restaurant when I lost the wifi signal and my iPhone shut down, and now I can't get into the phone. I only get the iTunes logo with the cable pic. What are my options now?

Your only option is to connect your iPhone to your computer via USB (as the diagram indicates) and restore using iTunes.

I wanted to update 6 apps. but iTunes asked for the password of my old Apple ID. Now, I can't get into iTunes., I wanted to update 6 apps. but iTunes asked for the password of my old Apple ID. Now, I can't get into iTunes.

When I opened my App Store today, I found 6 apps needing update. I clicked “Update All” and there popped “Sign in to iTunes Store” and asked me to enter the Apple ID password for <my account>. I entered my password for the Apple ID but it said “Your Apple ID or password is incorrect.” Since I entered incorrect passwords many times, I had to reset my password two times already. I want to update the apps on my phone. But, I can’t , and this is tiring, exhausting, and frustrating. My questions: (1) Why is iTunes asking for a password for an old account when I changed that already? (2) What to do now - Do I sign out of iTunes, delete the account and create a new one?
<E-mails Edited by Host>

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email addresses from your post (it's not a good idea to post personal info on any public forum).
Is the old account a completely different iTunes account, or is it just a previous primary email address on the same account ? If it's a different account then all content that you download from the store is tied to the account that downloaded it, so only that old account will be able to download updates to its apps.
If it's the same account, just a previous primary email address, then what id shows at the bottom of the Featured tab in the App Store app on your phone ? You could try tapping on that and log out of it and then log back in with the updated version and see what id then shows for updates.

I have a macbook pro and I connected a new iphone to my computer. Somehow all my pictures in the iphoto app deleted. How can I get them back, and no I do not have my TimeMachine On. Please help!

I have a macbook pro and I connected a new iphone to my computer. Somehow all my pictures in the iphoto app deleted. How can I get them back, and no I do not have my TimeMachine On. Please help!

If you are running Lion then all drivers are distributed through Software Update. You do not need to install anything, other than to install the printer in System Preferences > Print & Scan. If you already added the printer while it was connected using USB, you might want to delete it and set it up again wirelessly to avoid confusion. Or, give them two distinct names e.g. "Photosmart D110 (USB)" and "Photosmart D110 (wireless)".
All scanning functions are now performed using Preview, but you can also access the scanner through the same Print & Scan preference pane, or with Image Capture.
This HP document may help explain how driver software is distributed now:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03079365&cc=us&dlc=en&lc=en &product=4144493&tmp_track_link=ot_search#N108

I tried to update my ipod and had to back up on computer. I never created a password for the back up but now I can't get into my ipod

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