I tried to update my ipod and now it wont open in itunes and just keeps showing "to connect to computer" on my ipod screen

I tried to update my ipod to the newest version and it just ended up not working. Now when I turn my ipod on, it just shows the USB cord plugging into itunes and I cannot get it to even come up on my computer. Not sure how to fix it.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

Similar Messages

  • HT201210 Ok so I'm trying to update my iPad, and it keeps "timing out." I got to the actual update process, and it failed and asked me to restore my iPad, but I just can't lose all of my apps and photos! Someone please help.

    Ok so I'm trying to update my iPad, and it keeps "timing out." I got to the actual update process, and it failed and asked me to restore my iPad, but I just can't lose all of my apps and photos! I payed for a lot of my apps, and my photos are just too important. Someone please help!

    If rhe apps and photos are that important you made sure that you took the steps in order to keep them safe in an event like this didn't you?
    You did backup the iPad before you decided to update the iPad correct?
    And you did transfer all of your apps and other purchases  into iTunes before you decided to update correct?
    If you did, just restore the iPad and then restore from the backup at the end of fhe process and follow that with a sync with iTunes and you will lose nothing,
    Now if you didn't do any of the precautionary steps ....

  • I am trying to update my iphone and it keeps telling me i will loose all my purchased items

    i am trying to update my iphone and it keeps telling me i will loose all my purchased items

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  • Hello im trying to update my apps and its keep asking me for my bank details can u help me please

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  • HT201407 my iphone 4 has been recently updated to ios7 but now it wont ativate. Why? it keeps saying server cannot be reached

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  • My apple id is disabled and I changed my password 4 times. I am trying to update my apps and it keeps saying my id is disabled??

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  • I am trying to update camera raw and it keeps saying there is an error and try again

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  • Downloaded new update 10.4.10 now safari wont open!

    thats exactly what happened, it was working great well as good as it does...and i downloaded the sec. update and now it wont even open, just crashes..... is there something i can do to get it to work again?
    **wish i wouldnt have downloaded it!! UGH!!!

    Hi Eme....i tried that and it didnt work.... any more suggestions..? ill post my error again so you can tell me if i got rid of what i needed....
    Date/Time: 2007-06-30 09:43:50.507 -0700
    OS Version: 10.4.10 (Build 8R2218)
    Report Version: 4
    Command: Safari
    Path: /Applications/Safari.app/Contents/MacOS/Safari
    Parent: WindowServer [1193]
    Version: 2.0.4 (419.3)
    Build Version: 13
    Project Name: WebBrowser
    Source Version: 4190300
    PID: 1255
    Thread: 0
    Exception: EXCBADACCESS (0x0001)
    Codes: KERNPROTECTIONFAILURE (0x0002) at 0x0000015e
    Thread 0 Crashed:
    0 libobjc.A.dylib 0x90a594b8 objc_msgSend + 8
    1 com.apple.WebKit 0x94d5a163 -[WebNetscapePluginEmbeddedView initWithFrame:plugin:URL:baseURL:MIMEType:attributeKeys:attributeValues:] + 299
    2 com.apple.WebKit 0x94d59ee4 -[WebBridge viewForPluginWithURL:attributeNames:attributeValues:MIMEType:] + 670
    3 com.apple.WebCore 0x94f6138b KWQKHTMLPart::createPart(khtml::ChildFrame const&, KURL const&, QString const&) + 327
    4 com.apple.WebCore 0x94f60f5b KHTMLPart::processObjectRequest(khtml::ChildFrame*, KURL const&, QString const&) + 519
    5 com.apple.WebCore 0x94f60724 KHTMLPart::requestObject(khtml::ChildFrame*, KURL const&, KParts::URLArgs const&) + 1098
    6 com.apple.WebCore 0x94fa1901 KHTMLPart::requestObject(khtml::RenderPart*, QString const&, QString const&, QStringList const&, QStringList const&) + 467
    7 com.apple.WebCore 0x94f5fb98 khtml::RenderPartObject::updateWidget() + 3416
    8 com.apple.WebCore 0x94efc57d KHTMLParser::insertNode(DOM::NodeImpl*, bool) + 245
    9 com.apple.WebCore 0x94efad3b KHTMLParser::parseToken(khtml::Token*) + 475
    10 com.apple.WebCore 0x94ef8a14 khtml::HTMLTokenizer::processToken() + 268
    11 com.apple.WebCore 0x94ef9d2f khtml::HTMLTokenizer::parseTag(khtml::TokenizerString&) + 4851
    12 com.apple.WebCore 0x94ef85b4 khtml::HTMLTokenizer::write(khtml::TokenizerString const&, bool) + 776
    13 com.apple.WebCore 0x94f46f6a DOM::DocumentImpl::write(QString const&) + 146
    14 com.apple.WebCore 0x94f46eb2 DOM::DocumentImpl::write(DOM::DOMString const&) + 44
    15 com.apple.WebCore 0x94f46c8a KJS::HTMLDocFunction::tryCall(KJS::ExecState*, KJS::Object&, KJS::List const&) + 916
    16 com.apple.WebCore 0x94f4434d KJS::DOMFunction::call(KJS::ExecState*, KJS::Object&, KJS::List const&) + 65
    17 com.apple.JavaScriptCore 0x94e3177e KJS::Object::call(KJS::ExecState*, KJS::Object&, KJS::List const&) + 158
    18 com.apple.JavaScriptCore 0x94e3072d KJS::FunctionCallNode::evaluate(KJS::ExecState*) + 533
    19 com.apple.JavaScriptCore 0x94e363ec KJS::ExprStatementNode::execute(KJS::ExecState*) + 76
    20 com.apple.JavaScriptCore 0x94e30072 KJS::SourceElementsNode::execute(KJS::ExecState*) + 252
    21 com.apple.JavaScriptCore 0x94e2ff32 KJS::BlockNode::execute(KJS::ExecState*) + 102
    22 com.apple.JavaScriptCore 0x94e3b5ce KJS::IfNode::execute(KJS::ExecState*) + 344
    23 com.apple.JavaScriptCore 0x94e30147 KJS::SourceElementsNode::execute(KJS::ExecState*) + 465
    24 com.apple.JavaScriptCore 0x94e2ff32 KJS::BlockNode::execute(KJS::ExecState*) + 102
    25 com.apple.JavaScriptCore 0x94e3ce83 KJS::DeclaredFunctionImp::execute(KJS::ExecState*) + 45
    26 com.apple.JavaScriptCore 0x94e3c9ba KJS::FunctionImp::call(KJS::ExecState*, KJS::Object&, KJS::List const&) + 458
    27 com.apple.JavaScriptCore 0x94e3177e KJS::Object::call(KJS::ExecState*, KJS::Object&, KJS::List const&) + 158
    28 com.apple.JavaScriptCore 0x94e3072d KJS::FunctionCallNode::evaluate(KJS::ExecState*) + 533
    29 com.apple.JavaScriptCore 0x94e363ec KJS::ExprStatementNode::execute(KJS::ExecState*) + 76
    30 com.apple.JavaScriptCore 0x94e3b5ce KJS::IfNode::execute(KJS::ExecState*) + 344
    31 com.apple.JavaScriptCore 0x94e30072 KJS::SourceElementsNode::execute(KJS::ExecState*) + 252
    32 com.apple.JavaScriptCore 0x94e2ff32 KJS::BlockNode::execute(KJS::ExecState*) + 102
    33 com.apple.JavaScriptCore 0x94e3b5ce KJS::IfNode::execute(KJS::ExecState*) + 344
    34 com.apple.JavaScriptCore 0x94e30147 KJS::SourceElementsNode::execute(KJS::ExecState*) + 465
    35 com.apple.JavaScriptCore 0x94e2ff32 KJS::BlockNode::execute(KJS::ExecState*) + 102
    36 com.apple.JavaScriptCore 0x94e3b5ce KJS::IfNode::execute(KJS::ExecState*) + 344
    37 com.apple.JavaScriptCore 0x94e30147 KJS::SourceElementsNode::execute(KJS::ExecState*) + 465
    38 com.apple.JavaScriptCore 0x94e2ff32 KJS::BlockNode::execute(KJS::ExecState*) + 102
    39 com.apple.JavaScriptCore 0x94e294f0 KJS::InterpreterImp::evaluate(KJS::UString const&, KJS::Value const&, KJS::UString const&, int) + 1120
    40 com.apple.JavaScriptCore 0x94e28f75 KJS::Interpreter::evaluate(KJS::UString const&, int, KJS::UString const&, KJS::Value const&) + 63
    41 com.apple.WebCore 0x94f14818 KJSProxyImpl::evaluate(QString, int, QString const&, DOM::Node const&) + 234
    42 com.apple.WebCore 0x94f14714 KHTMLPart::executeScript(QString, int, DOM::Node const&, QString const&) + 212
    43 com.apple.WebCore 0x94f144dc khtml::HTMLTokenizer::scriptExecution(QString const&, QString, int) + 456
    44 com.apple.WebCore 0x94f140e7 khtml::HTMLTokenizer::scriptHandler() + 923
    45 com.apple.WebCore 0x94f0aa5d khtml::HTMLTokenizer::parseSpecial(khtml::TokenizerString&) + 71
    46 com.apple.WebCore 0x94ef9e6f khtml::HTMLTokenizer::parseTag(khtml::TokenizerString&) + 5171
    47 com.apple.WebCore 0x94ef85b4 khtml::HTMLTokenizer::write(khtml::TokenizerString const&, bool) + 776
    48 com.apple.WebCore 0x94f423ec khtml::HTMLTokenizer::notifyFinished(khtml::CachedObject*) + 370
    49 com.apple.WebCore 0x94f42251 khtml::CachedScript::checkNotify() + 61
    50 com.apple.WebCore 0x94f421ea khtml::CachedScript::data(QBuffer&, bool) + 250
    51 com.apple.WebCore 0x94f1a019 khtml::Loader::slotFinished(KIO::Job*, NSData*) + 419
    52 com.apple.WebCore 0x95064dc9 KWQSignal::callWithData(KIO::Job*, NSData*) const + 115
    53 com.apple.WebCore 0x94f19e65 KIO::TransferJob::emitResult(NSData*) + 37
    54 com.apple.WebCore 0x94f19e10 -[KWQResourceLoader finishJobAndHandle:] + 76
    55 com.apple.WebKit 0x94d49b66 -[WebSubresourceClient didFinishLoading] + 78
    56 com.apple.WebKit 0x94d48ca5 -[WebBaseResourceHandleDelegate connectionDidFinishLoading:] + 40
    57 com.apple.Foundation 0x9285ad74 -[NSURLConnection(NSURLConnectionInternal) _sendDidFinishLoadingCallback] + 176
    58 com.apple.Foundation 0x92858e19 -[NSURLConnection(NSURLConnectionInternal) _sendCallbacks] + 748
    59 com.apple.Foundation 0x92858ab5 _sendCallbacks + 201
    60 com.apple.CoreFoundation 0x9082cf92 CFRunLoopRunSpecific + 1213
    61 com.apple.CoreFoundation 0x9082cace CFRunLoopRunInMode + 61
    62 com.apple.HIToolbox 0x92dec8d8 RunCurrentEventLoopInMode + 285
    63 com.apple.HIToolbox 0x92debfe2 ReceiveNextEventCommon + 385
    64 com.apple.HIToolbox 0x92debe39 BlockUntilNextEventMatchingListInMode + 81
    65 com.apple.AppKit 0x93272465 _DPSNextEvent + 572
    66 com.apple.AppKit 0x93272056 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
    67 com.apple.Safari 0x00006cea 0x1000 + 23786
    68 com.apple.AppKit 0x9326bddb -[NSApplication run] + 512
    69 com.apple.AppKit 0x9325fd2f NSApplicationMain + 573
    70 com.apple.Safari 0x0005f54a 0x1000 + 386378
    71 com.apple.Safari 0x0005f471 0x1000 + 386161
    Thread 1:
    0 libSystem.B.dylib 0x90009cd7 machmsgtrap + 7
    1 com.apple.CoreFoundation 0x9082d2b3 CFRunLoopRunSpecific + 2014
    2 com.apple.CoreFoundation 0x9082cace CFRunLoopRunInMode + 61
    3 com.apple.Foundation 0x92829d3a -[NSRunLoop runMode:beforeDate:] + 182
    4 com.apple.Foundation 0x92829c36 -[NSRunLoop run] + 75
    5 com.apple.WebKit 0x94d30d29 +[WebFileDatabase _syncLoop:] + 198
    6 com.apple.Foundation 0x927f42e0 forkThreadForFunction + 123
    7 libSystem.B.dylib 0x90024227 pthreadbody + 84
    Thread 2:
    0 libSystem.B.dylib 0x90009cd7 machmsgtrap + 7
    1 com.apple.CoreFoundation 0x9082d2b3 CFRunLoopRunSpecific + 2014
    2 com.apple.CoreFoundation 0x9082cace CFRunLoopRunInMode + 61
    3 com.apple.Foundation 0x92829a0f +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 259
    4 com.apple.Foundation 0x927f42e0 forkThreadForFunction + 123
    5 libSystem.B.dylib 0x90024227 pthreadbody + 84
    Thread 3:
    0 libSystem.B.dylib 0x90009cd7 machmsgtrap + 7
    1 com.apple.CoreFoundation 0x9082d2b3 CFRunLoopRunSpecific + 2014
    2 com.apple.CoreFoundation 0x9082cace CFRunLoopRunInMode + 61
    3 com.apple.Foundation 0x92850bc2 +[NSURLCache _diskCacheSyncLoop:] + 206
    4 com.apple.Foundation 0x927f42e0 forkThreadForFunction + 123
    5 libSystem.B.dylib 0x90024227 pthreadbody + 84
    Thread 4:
    0 libSystem.B.dylib 0x900248c7 semaphorewait_signaltrap + 7
    1 com.apple.Foundation 0x9284a26c -[NSConditionLock lockWhenCondition:] + 39
    2 com.apple.Syndication 0x999f4966 -[AsyncDB _run:] + 181
    3 com.apple.Foundation 0x927f42e0 forkThreadForFunction + 123
    4 libSystem.B.dylib 0x90024227 pthreadbody + 84
    Thread 5:
    0 libSystem.B.dylib 0x9001a1cc select + 12
    1 libSystem.B.dylib 0x90024227 pthreadbody + 84
    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x0000015e ebx: 0x00553fc6 ecx: 0xa0a57184 edx: 0x0000015e
    edi: 0x0e3c16b0 esi: 0x00000001 ebp: 0xbfffc198 esp: 0xbfffc15c
    ss: 0x0000001f efl: 0x00010202 eip: 0x90a594b8 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    Binary Images Description:
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    0x92bb1000 - 0x92bc1fff com.apple.ImageCapture 3.0.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
    0x92bd0000 - 0x92bd8fff com.apple.speech.recognition.framework 3.6 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
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    Error 1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
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    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
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    Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

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