I tried to update my sons iPad and now it won't turn on or off just a picture of a cable and I tunes symbol. Can it be fixed or is it broken I've seen posts saying their iPads died after doing updates.

I tried to update my sons iPad now it won't turn on or off it shows a cable and iTunes symbol tried holding down sleep button & screen button but no luck does this mean it's Broken I've seen posts saying their iPad died after doing updates.

It's not broken, it just means that the iPad has gone into recovery mode : http://support.apple.com/kb/ht1808
You will need to connect the iPad, via its cable, to a computer's iTunes (you will need an up-to-date version of iTunes installed on the computer), and you should then be able to reset the iPad and restore/resync the content to it.

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HT1923 My iPod touch 2nd gen couldn't sync with itunes an unknown error occured then I tried shutting it off and now it won't turn on or off

I have an iPod touch 2nd gen When I plug it into the computer it says iPod can not sync because of an uniknown Error 0XE8000065. I tried turning it off but it seems frozen on a black screen. Now it won't turn on or off.

Hold both Home and Sleep button for around 10secs until you see the Apple logo then release.

I dropped my iphone (not from a great height) and now it won't turn on however when I plug it in the white apple shows on my screen. My lock button has been broken for awhile so I can't even try switch it on!

What can I do? I dropped my iphone (not from a great height) and now it won't turn on however when I plug it in the white apple shows on my screen. My lock button has been broken for awhile so I can't even try switch it on!

Once you have a proven, working Charger... Charge the Device for a couple of hours. Then try to turn it on.
If no joy...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If the issue persists...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

White scrambled screen and now it won't turn on or off

I was watching a movie on Netflix, and all of the sudden the screen kept scrambling itself. I shut it down and now when I restart my laptop all I get is a white scrambled screen. I restarted it again and now I still can't do anything and it won't shut down unless I hold down the power button for a few seconds. Please help, I need my laptop for college homework.
This question was solved.
View Solution.

Help us to help you by posting the following information.
1. The full Model No. and Product No. of the notebook - see This HP web document if you don't how to locate the model number and\or product number.
2. The complete version and name of the operating system you are using ( ie Windows 7 64bit ).
3. Are you seeing an error message or blink code?
4. Is your notebook still covered under warranty? Check your warranty status Here.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
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I tried to update my phone last night. When I woke up, it said it needed to be connected to iTunes. I restored my phone and now it won't turn on and keeps saying it needs to be connected to iTunes.

I tried to update my phone last night. When I woke up, it said it needed to be connected to iTunes. I restored my phone and now it won't turn on and keeps saying it needs to be connected to iTunes.

probably need pc or mac update for ios 6 on your home device

My ipod touch needed to be updated so I did and now it won't turn on all it does is show the itunes icon and says toconnect it to itunes so I did and let it be updated and now it wont turn on and I tried resetting but nothing changed.

My ipod touch needed to be updated so I did and now it won't turn on all it does is show the itunes icon and says toconnect it to itunes so I did and let it be updated and now it wont turn on and I tried resetting but nothing changed.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT4061 We just updated our mom's iPhone 4, and now it won't turn on. When it does, it says "iTunes" and wants me to connect to it. Nothing I do makes it go away, and I can't get it to turn on. Help!

I just updated my mom's Iphone 4, and now it won't turn on. When it does, there is a "itunes" icon, with the cord picture, which is asking me to connect to Itunes, I believe. Can't get past this screen to even turn it on. What do I do without having to restore her entire phone, which I have no idea how to do that?

You need to restore using the recovery mode described in http://support.apple.com/kb/HT1212 and may need to do that more than once to succeed.

My iphone5s was accidentally disconnected while updating OS8.2 in my MacBook Pro and now it's stuck with an apple logo on its screen and won't turn on or off. What should I do?

My iphone5 was accidentally disconnected while updating OS8.2 in my MacBook Pro and now it's stuck with an apple logo on its screen and won't turn on or off. What should I do?

Connect to iTunes and restore. If you have difficulty, you may have to put the device into Recovery Mode. See the instructions in this support document. If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

IPod touch 3rd generation crashed while updating, and now it won't turn on, and it wont charge or be recognized in iTunes; it's been like this for 3 days now. Please help,..Thanks!

iPod touch 3rd generation crashed while updating, and now it won't turn on, and it won't charge or be recognized in iTunes because it's completely dead; it's been dead for 3 days now. I've tried pressing home/sleep buttons for reset but nothing works, I've tried using different usb ports to charge it, but nothing seems to work. Please help asap. ...Thanks!(:

After charging the iPod for half an hour, see if placing the iPod in recovery mode will allow iTunes to see the iPod so you can restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

Just bought a new iphone4 and was loading os6 and now it won't turn on. the apple glows like it is starting up, then the screen goes black and then repeats the same process over and over. i have tried to reboot multiple times now

just bought a new iphone4 and was loading os6 and now it won't turn on. the apple glows like it is starting up, then the screen goes black and then repeats the same process over and over. i have tried to reboot multiple times now

I am assuming the phone was working prior to you installing IOS 6? Did you use itunes to install IOS 6 or just run from the phone?
When I tried to do the Over The Air update to IOS6 on my iPhone 4, it errored out and I had to connect it to iTunes and select "Restore" from the summary screen after iTunes finds the phone is connected. If this works for you, it will go through a couple of reboots that take a few minutes to complete. It should then give you the option to start with a fresh new phone or to use one of your previous backups to load your contacts and other information, provided you have backed up the phone previously.
I hope this helps you my friend!

I updated to iOS 8 on my iPhone 5c and now it won't turn on and I know it was fully charged any ideas?

Have updated my iPhone 5c to iOS 8 and restored it and now it won't turn on. I have tried plugging it in even though I know it was fully charged, I have shut down my rebooted my computer and iTunes from scratch and reconnected my phone and still nothing, any ideas?

Hello Nikmuz,
It sounds like your screen is either black so it looks like it is not on, or it is just plain not turning on at all and it is also not being recognized in iTunes. I would recommend the followng troubleshooting from this article to help you determine whether that is the case or not, named:
iPhone: Hardware troubleshooting
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
While connected to the iPhone charger, try to reset the iPhone.
My issue is still not resolved. What do I do next?
Contact Apple Support.
Thank you for using Apple Support Communities.
All the very best,
Sterling

I was working on my iPad 1 and it turned off and now it won't turn back on. It was 50% charged and even when I connect it to be charged it still won't turn on. Is there a reset button?

I was working on my iPad and it turned off suddenly and now it won't turn back on. It was at least 50% charged and when I tried to connect the charger it still will not come on. Is there a reset button?

Thank you so much! It worked, I was reading around and saw this has happened to a number of iPad users. Thank you for your prompt response, I was so worried I broke it or something.

I was tring to set up my sons i tune account off my i pad, his set up fine but my others sons i pod is froze up when you turn it on it has a usb cord and i tunes symbol. what can i do to fix this

can anyone help me with this, i was tring to set up my sons i tunes account on his ipod. I used my tablet to do this his was done fine but my others sons ipod is locked up now with a picture of a usb cord and i tune symbol i was not trying to put it on his it just locked it up. can anyone help

Do as the image on the screen implies.
Connect the device to a computer running iTunes and restore.

HT1369 An update(newer version) was taking place for my iPod touch and I was knocked off line, Now, my iPod won't turn on or off and the screen only shows the Apple insignia and an empty oblong circle where it would have filled when the update was succ

A newer verion update for my iPod touch was taking place when I got knocked off line,Now,I have no connection to be able to use my iPod.Just a Black screen with the Apple insignia and an oblong circle that would have filled when the update was finished appears and the iPod won't turn on or off. What can I do to remedy the situation.?

Try putting the iPad into recovery mode and see if that fixes it : http://support.apple.com/kb/ht4097

HT201274 I went to General Reset Erase All Content & Settings - and now nothing works. I tried the advice on this forum, i.e., turn the phone off, connect to the white apple cable while pressing the home key. Still not working. What do I do?

After i dod the above my ipone still does not work. It seems like all settings are gone. I tried the advice on one of the forums here which was turn the phone off, connect to the cable to the computer and not the phone, press the home button continously and connect the cable. Itunes at this point identified the phone and prompted to restore settings. It seemed to be doing something but now once I tried turning it on, its still not working.

start iTunes,
plug in your USB cable
switch off your iPhone
press holding home button(the round button in front of the Phone)
plug it on to the USB cable
keep holding the button
till iTunes says it found a iPhone in recovery mode
then click restore as a NEW iPhone
then sync!?
http://support.apple.com/kb/HT1414

I tried to update my sons iPad and now it won't turn on or off just a picture of a cable and I tunes symbol. Can it be fixed or is it broken I've seen posts saying their iPads died after doing updates.

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