I tried to upgrade and now can't open it because it may be damaged or incomplete

I followed a prompt to upgrade and now when I try to open with Firefox I get the following message. You cannot open Firefox because it may be damaged or incomplete. My old Firefox remembers userID's and passwords that I need. How can I retrieve this information?

* Download a new copy of the Firefox program.
* Firefox 4.0: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6: http://www.mozilla.com/en-US/firefox/all-older.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

Similar Messages

  • Getting message:"Can't open iPhoto because it may be damaged or incomplete"

    getting message: You can't open the application iPhoto because it may be damaged or incomplete.
    How do I reload the software when the update software" doesn't fix it

    Welcome to the Apple Discussions. First make sure there's only one iPhoto library on your HD by launching iPhoto with the Option key depressed. In the next window there will be listed every library on your HD and any external HDs. If only one then close iPhoto and try the two fixes below in order as needed:
    Fix #1
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    Fix #2
    Rebuild the library using iPhoto Library Manager as follows:
    Using iPhoto Library Manager to Rebuild Your iPhoto Library
    1 -Download iPhoto Library Manager and launch.
    2 -Click on the Add Library button, navigate to your User/Pictures folder and select your iPhoto Library folder.
    3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File->Rebuild Library menu option
    4 - In the next window name the new library and select the location you want it to be placed.
    5 - Click on the Create button.
    Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be untouched for further attempts at fixing or in case the rebuilt library is not satisfactory.

  • TS3297 iTunes message: can't open app because it may be damaged or incomplete

    "You can't open this iTunes application because it may be damaged or incomplete"  how to proceed?

    Welcome to the Apple Discussions. First make sure there's only one iPhoto library on your HD by launching iPhoto with the Option key depressed. In the next window there will be listed every library on your HD and any external HDs. If only one then close iPhoto and try the two fixes below in order as needed:
    Fix #1
    Launch iPhoto with the Command+Option keys depressed and follow the instructions to rebuild the library. Select all options.
    Fix #2
    Rebuild the library using iPhoto Library Manager as follows:
    Using iPhoto Library Manager to Rebuild Your iPhoto Library
    1 -Download iPhoto Library Manager and launch.
    2 -Click on the Add Library button, navigate to your User/Pictures folder and select your iPhoto Library folder.
    3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File->Rebuild Library menu option
    4 - In the next window name the new library and select the location you want it to be placed.
    5 - Click on the Create button.
    Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be untouched for further attempts at fixing or in case the rebuilt library is not satisfactory.

  • I can't open iPhoto because it may be damaged or incomplete? It started after I installed iDvd so I uninstalled it. No change - what do I try next?

    I can't open iPhoto anymore because "it may be damaged or incomplete"? I'd been making folders of my albums & videos & moving them to an external hard drive. I have years of photo's & video still on iPhoto that I had not moved to the external hard drive yet. This problem started after I installed iDvd so I uninstalled it. Also tried to download older iPhoto updates to see if that would resolve the problem. No change - what do I try next?

    1. Back up:
    Most Simple Back Up:
    Drag the iPhoto Library from your Pictures Folder to another Disk. This will make a copy on that disk.
    Slightly more complex: Use an app that will do incremental back ups. This is a very good way to work. The first time you run the back up the app will make a complete copy of the Library. Thereafter it will update the back up with the changes you have made. That makes subsequent back ups much faster. Many of these apps also have scheduling capabilities: So set it up and it will do the back up automatically.
    Example of such apps: Chronosync - but there are many others. Search on MacUpdate or the App Store
    2. Reinstall:
    To re-install iPhoto
    1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
    2. Download it from the App Store to reinstall It's on your Purchases List* there.
    For older versions that have been installed from Disk you'll need these additional steps:
    2a: On 10.5:  Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
    2b: On 10.6: Those receipts may be found as follows:  In the Finder use the Go menu and select Go To Folder. In the resulting window type
    /var/db/receipts/
    2c: on 10.7 or later they're at
    /private/var/db/receipts
    A Finder Window will open at that location and you can remove the iPhoto pkg files.
    3. Re-install.
    If you purchased an iLife Disk, then iPhoto is on it.
    If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
    *Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
    http://support.apple.com/kb/HT4928
    One question often asked: Will I lose my Photos if I reinstall?
    iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.

  • Can't open iPhoto "because it may be damaged or incomplete"

    What should I do?  Can't open iPhoto.

    Reinstall it.
    To re-install iPhoto
    1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
    2a: On 10.5:  Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
    2b: On 10.6: Those receipts may be found as follows:  In the Finder use the Go menu and select Go To Folder. In the resulting window type
    /var/db/receipts/
    2c: on 10.7 they're at
    /private/var/db/receipts
    A Finder Window will open at that location and you can remove the iPhoto pkg files.
    3. Re-install.
    If you purchased an iLife Disk, then iPhoto is on it.
    If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
    If you purchased it on the App Store you can find it in your Purchases List.

  • Can't open iPhoto. warning says can't open iPhoto because it may be damaged or incomplete

    cant open iphoto. says it is damaged or incomplete

    To re-install iPhoto
    1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
    2a: On 10.5:  Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
    2b: On 10.6: Those receipts may be found as follows:  In the Finder use the Go menu and select Go To Folder. In the resulting window type
    /var/db/receipts/
    2c: on 10.7 they're at
    /private/var/db/receipts
    A Finder Window will open at that location and you can remove the iPhoto pkg files.
    3. Re-install.
    If you purchased an iLife Disk, then iPhoto is on it.
    If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
    If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List.

  • I did not realize Ilife was already on the new mac, and installed I life from a disk. Now Iphoto has a  circle with a slash, when trying to open is says (you can open iPhoto because is may be damaged or incomplete. ?

    I did not realize Iife was already on the new mac, and installed I life from a disk. Now Iphoto has a  circle with a slash, when trying to open is says (you can open iPhoto because is may be damaged or incomplete. ?

    This sounds different than with my IOS devices, since I am able to see the photos even with a connection to the Internet.
    Do you mean without a connection to the internet? With a connection it's logical you would be able to see the PS.
    The following is from iCloud: Photo Stream FAQ
    Can photos be saved or downloaded from a shared photo stream?
    Yes. Once photos are shared, anyone who can view the shared photo stream can download and keep the photos permanently.
    On a device using iOS 6 or later, you can save photos to the Camera Roll. On a Mac, using iPhoto 9.4 or Aperture 3.4, you can save photos from the shared stream to your local Photo Library or any other location on your Mac. On a Windows PC, you can copy photos from a shared photo stream to any folder. On the web, photos can be downloaded directly to your computer from the detail view of each photo.
    This tells me that the image files are not on the HD unless the subscriber chooses to download them.

  • Install rapidweaver and now can't open it because my apple user id password is not recognized

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    Hi 25091996,
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    Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
    http://support.apple.com/kb/ts2446
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    iCloud: Remove your device from Find My iPhone
    http://support.apple.com/kb/ph2702
    If you're not sure why your Apple ID was disabled, you may want to contact Apple support for more information:
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    http://support.apple.com/kb/HT5699
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  • Mavericks 10.9.1 - Jedi Academy-Can't Open Installer-application "(null)" may be damaged or incomplete.

    Hello everyone - thanks for reading & possibly rescuing me
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    Have tried to copy the installer & base files folder from the CD to a new folder on the desktop (same error).
    Have tried to install booted into safe mode (same error).
    Have tried creating a Read/Wright .dmg file from the CD in Disk Utility to install from (same error)
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    The game is available to buy on the App Store for download, but I already have physically bought it (Grrrrrrr!).
    Any suggestions anyone?

    This is a very common problem with Mavericks and Mountain Lion. I had this issue so many times and many others probably did too. I went into Preferences-->Security&Privacy and select "Anywhere" under allow apps from.
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  • Unable to back up external hard drive via Time Machine.  Says no room but has back ups from two previous Mac notebooks on it.  Tried deleting them and now can't do anything.  Any ideas?

    Unable to back up external hard drive via Time Machine.  Says no room but has back ups from two previous Mac notebooks on it.  Tried deleting them and now can't do anything.  Any ideas?

    As john noted, eventually that external is probably not going to be big enough, but it certainly is for now. The HD just needs enough capacity to cover the amount of data on your internal HD, not the internal HD's total capacity.
    Format/partition the external as follows and you should be set to go:
    1. Connect the external HD to the MBP.
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    3. Select the external HD in the left pane.
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    6. Click on Erase and wait for the entire process to finish.
    7. Click the Partition tab.
    8. Click on Volume Scheme: and choose the number of partitions (just one in this situation).
    9. Click on the Options button (located underneath the Volume Scheme pane) and select GUID.
    10. Click Apply.
    11. Quit Disk Utility.
    Backup your internal to the external. What application are you using to backup with? I highly recommend both SuperDuper! and CarbonCopyCloner.

  • After downloading Pages upgrade I now can only open Word docs and not any of the Page docs I've saved.???

    After downloading Pages upgrade I now can only open Word docs and not any of the Page docs I've saved.???

    Which version are the document's in?

  • I tried to download the latest itunes update, but received an error and now can't open itunes at all. Help?

    i tried to download the latest itunes update, but received an error and now can't open itunes at all. Help?

    Hello bajura007,
    Thank you for the details of the issue you are experiencing with installing the latest iTunes update.  I recommend following the steps below:
    Resolution
    Follow these steps to resolve the issue:
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    When you get to the step to uninstall iTunes, it is important to uninstall iTunes and the related components in the order listed in the link for that step.
    You can find the full article here:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I just installed the new upgrade and now I cannot open the Solitaire game.  How can I fix this?

    I just installed the new upgrade and now I cannot open the Solitaire game.  How can I fix this?

    Check to see if the developer has released an update to the app.

  • HT1338 Why am I getting a message "You can't open the application iPhoto because it may be damaged or incomplete" - v11, purchased and installed before Lion upgrade

    I get the message "You can't open the application iPhoto because it may be damaged or incomplete." This is a currently support iPhoto'11. Purchased and installed prior to OS X Lion upgrade. Was working, and now it is not. What might have happened? I saw  that Apple updated iPhoto in the App Store, but that is not where I purchased this. I tried Software Update, but it said all the software was up to date.
    Suggestions?

    GrandmaGG wrote:
    I get the message "You can't open the application iPhoto because it may be damaged or incomplete." This is a currently support iPhoto'11. Purchased and installed prior to OS X Lion upgrade. Was working, and now it is not. What might have happened? I saw  that Apple updated iPhoto in the App Store, but that is not where I purchased this. I tried Software Update, but it said all the software was up to date.
    Suggestions?
    Do you have iLife '11 Discs or did you download it from the App Store?

  • I attempted to open iPhoto and got this message: you can't open the application because it may be damaged or incomplete. Now the iPhoto icon has a little line through it. Nice.

    I attempted to open iPhoto and got this message: you can't open the application because it may be damaged or incomplete. Now the iPhoto icon has a little line through it.
    Nice. Shall I say goodbye to my treasured iPhoto library? What happened?
    I did just upgrade my iPhone to OS 5. Could that be related somehow?
    Help!

    1. Back up your iPhoto Library - you should always have a back up anyway.
    Most Simple Back Up
    Drag the iPhoto Library from your Pictures Folder to another Disk. This will make a copy on that disk.
    Slightly more complex:
    Use an app that will do incremental back ups. This is a very good way to work. The first time you run the back up the app will make a complete copy of the Library. Thereafter it will update the back up with the changes you have made. That makes subsequent back ups much faster. Many of these apps also have scheduling capabilities: So set it up and it will do the back up automatically. Examples of such apps: Chronosync or DejaVu . But are many others. Search on MacUpdate
    2. Reinstall
    To re-install iPhoto
    1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
    2a: On 10.5:  Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
    2b: On 10.6: Those receipts may be found as follows:  In the Finder use the Go menu and select Go To Folder. In the resulting window type
    /var/db/receipts/
    2c: on 10.7 they're at
    /private/var/db/receipts
    A Finder Window will open at that location and you can remove the iPhoto pkg files.
    3. Re-install.
    If you purchased an iLife Disk, then iPhoto is on it.
    If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
    If you purchased it on the App Store you can find it in your Purchases List.

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