I tried to upgrade my iphone 3Gs to latest 3.1.3 but it couldnt
I unable to restore. msg: unknown error occured ( 29).
An error 29 generally means there is a hardware issue. See this support article http://support.apple.com/kb/ts1275
Scroll down to the area about specific error codes. You will need to take the unit to the Apple store or authorized reseller in your country.
Similar Messages
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Hi, I've just tried to upgrade my iphone 3gs and it wont restore from itunes or connect to the server to activate. Sorry I started this ! Any ideas please it's driving me mad and Ive lost my phone
What is the exact message you're getting?
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I tried to update my iphone 3gs from ios 5 to 6 but because of software crash and while restoring with ios 6 it is not activated. Now I degrade it in ios 4 and can not use any app. How can I update this iphone?
Downgrading the iOS is not supported, and likely has caused the problems you are experiencing.
You'll need to go elsewhere for support. -
Hello, I tried to update my iphone 3gs version 4.1 to higher version by using itunes suggested by apple customer service rep but it locked my phone so I could not use it to dail out or recieve call. someone please help me. thank you
See this support document for help when unable to update or restore. http://support.apple.com/kb/HT1808 Caution, you may have to do this more than once.
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Tried to upgrade my iPhone 4 but it locked up as it was reloading.. Lost everything, pics, numbers, emails.. Had to get a new iPhone is there anyway to retrieve my stuff .. I should cuz had to put my email and name in to create the account
If you have a backup of the previous phone, you can restore from that backup. Also, apps are in iTunes and can be synced. Phone numbers are in whatever supported application you have on the computer, and you can sync them back. Pictures in the camera roll should be imported to the computer. That is where they should be. The only other option is if you were using iCloud and all of it is backed up there.
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tried to upgrade my iPhone 3GS to a higher iOS but unfortunately it had reset factory setting... now i can't use my phone anymore... tried also to connect to iTunes as instructed but only appears: WE ARE SORRY, WE CANNOT CONTINUE YOUR ACTIVATION AT THIS TIME... WHAT SHOULD I DO? THANK YOU...
No, you do not need to nor should you jailbreak your iPhone.
If you jailbreak your iPhone, you void any remaining warranty and lose
all support from Apple including this forum.
4 possible causes to activation server unavailable message:
1] activation server is actually unavailable. Happens very rarely and
does not last long on those rare occasions. Solution is to try again.
2] your firewall/internet security software/antivirus are preventing connection
to the activation server. Solution is to temporarily turn off your firewall/internet
security software/antivirun until you have activated your iPhone.
3] your iPhone has been jailbroken or otherwise hacked/modified.
4] the computer you are using to activate the iPhone has been used to
jailbreak an iOS device.
For causes 3] & 4] you are on your own as Terms of Use for this forum prohibit
discussion of jailbroken/modified iOS devices. Google may provide some direction.
Be advised that jailbreaking/hacking your iPhone may prevent the iPhone from
being able to be activated. -
ITunes 10 freezes when i try to upgrade my iPhone 3Gs to iOS5
Hello
I've been trying to upgrade my iPhone 3Gs to iOS5 since yesterday but i just can't get it to work.
If i manage to pass the backup step my iTunes freezes when it tries to connect to the server, my cursor turns into the dreaded rainbow wheel and that's it.
What should i do, should i wait or should i try restoring my iPhone and see if it works?
I'm running iTunes 10 on a MacBook (Leopard, updated to ver 10.5.8)
Anyone can help? Suggestions?
Thank you (:ops not while connecting to the server, i meant while tries to extract the software ("iTunes is getting ready to restore the software on this iPhone" or something along those lines)
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I tried to update my iPhone 3GS with iOS, data was restored but on continue with activation in the iTunes stores, it is replying "We're sorry, we are unable to continue with your activation at this time." what could be the reason?
Hmm, well... iTunes trys to activate your iPod using the Apple server to make sure you have bought it legit.
Two things come into my mind:
1) Your iTunes can't access the internet.
2) Apples activation servers are down.
That's just my cents, maybe anyone else has an idea. -
In trying to update my iPhone 3Gs from v. 3.13, it apparently downloaded the upgrade, but got stuck during the backup. It backed up for over an hour, and now the green bar in the Backup window is now colorless and is showing no movement. Any suggestions?
In trying to update my iPhone 3Gs from v. 3.13, it apparently downloaded the upgrade, but got stuck during the backup. It backed up for over an hour, and now the green bar in the Backup window is now colorless and is showing no movement. Any suggestions?
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i just upgraded my iphone 3gs to ios 6 not sure if it updated but now when i turn on my phone it says automatically that i need to connect it to itunes using the USB port but when i connect it it comes up as new hardware and cannot find a program/software for my device even though i have the latest itunes on my computer. i have tried reinstalling itunes but it still cannot find my phone and now i cannot use my phone as it is stuck on the sync to itunes screen
Have you downloaded and installed the latest version of iTunes from here:
http://www.apple.com/itunes/download/ -
Hi, I upgraded my Iphone 3gs from version 4.1 to 6.0.1 but upon restarting, the sim card is no longer recognized, i cant restore with itune nothing at all!! i'm so confused and ****** off... please provide any help
Is the SIM from the carrier the device is locked to?
Has the device ever been hacked or jailbroken?
Have you tried simply removing and re-installing the SIM? What about replacing the SIM? -
I just upgraded my iPhone 3GS to 4.3.5 and my universal doc stopped working with it? It has worked flawlessly for the last year and suddenly I get the message: "this iphone is not optimized for this device." I dismiss the message, but the remote no longer works with it and the music is too quite to the speakers. The remote works fine with my Macbook Pro. I tried a restore on the iPhone and started from scrach, but the same problem exists.
Any help with this?
Thanks,
JTyep... my iphone 4 also having problem like astoker.. u see on dock pin using torch light.. i found 2 pin touch each other.. i solve my problem ready.. thanks wjosten.
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Many apps missing after upgrade from iPhone 3gs to iPhone 4?
Hi - I'm trying to troubleshoot for my dad who was lucky enough to receive the iphone 4 today. He says the majority of apps didn't transfer from his iphone 3gs. I did a screen share with him and he's right. The apps are on the old iphone 3gs but not showing in his apps library or on the new phone. Anyone else experiencing this? He did a full back-up and had already upgraded his iphone 3gs to the iOS4 software. Any help would be greatly appreciated!
I had this issue but found the cause and solution.
When upgrading from the iPhone 3GS to the iPhone 4 (initial connection of new phone to iTunes) and AT&T moved my phone number from the 3GS to the 4; the 4 told me to power cycle (and I think unplug). Since a power cycle causes the phone to disconnect & reconnect to iTunes, and since the first sync after plugging the phone in always does a backup, it did a backup of the blank phone settings (no apps), and therefore wiped out the checked apps in the Applications tab of iTunes. (Note: The apps' data did exist, so checking an app, syncing, and then running the app showed the data. Good news: Data's still there. Bad news: Any apps you skip will hold their old data, as opposed to when you delete an app and it removes the app data for you.)
After hitting Erase All Content and Settings on my old 3GS and realizing it only took a minute and not an hour like the original iPhone did running OS 2 or 3, and seeing how smoothly its reinstall went (loaded settings, rebooted phone, and loaded apps OK), and more importantly that iTunes kept the old final 3GS backup and used a new backup for the new iPhone 4, I tried it on the iPhone 4: I hit Settings, General, Reset, Erase All Content and Settings, then connected the phone. It asked which settings to restore, found my old phone backup (used date/timestamp to find right one); it then loaded settings (a few minutes), rebooted, and went right to installing apps. My phone was fine after that - all apps and folders were restored. -
i have upgraded my iPhone 3GS from 4.1 to 06.1.2 , but it is not upgrading. how to solve this ? it was a jailbreak phone , but recently my applications stopped working therefore i tried to upgrade but in the end my fon is saying can not activate, because maybe the activation server is not availavle. how can i fix it ?
Sorry, but we cannot help you with a jailbroken iPhone in these forums. You will have to look on other web sites, perhaps that of the place where you go the jailbreak, for assistance.
Regards. -
Help! Pulling my hair out trying to update my iPhone 3GS with iOS 5...when I go to " Settings"---general-- under "about" there is no " software" option.....right now I am typing on my iPad 3 so I can see better..
You must use iTunes and connect to your computer:
See the chart below to determine whether you can upgrade your device and what you can upgrade to.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
Device iOS Verson
iPhone 1 iOS 3.1.3
iPhone 3G iOS 4.2.1
iPhone 3GS iOS 6.1.x
iPhone 4 iOS 6.1.x
iPhone 4S iOS 6.1.x
iPhone 5 iOS 6.1.x
iPod Touch 1 iOS 3.1.3
iPod Touch 2 iOS 4.2.1
iPod Touch 3 iOS 5.1.1
iPod Touch 4 iOS 6.1.x
iPod Touch 5 iOS 6.1.x
iPad 1 iOS 5.1.1
iPad 2 iOS 6.1.x
iPad 3 iOS 6.1.x
iPad 4 iOS 6.1.x
iPad Mini iOS 6.1.x
=====================================
Select the method most appropriate for your situation.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS to Version 6.0.x from iOS 5
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
c. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages
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