I tried to upgrade the new version for i pad mini but when downloading it just went off and told me to connect it to i tunes, so i did and now it says i need to restore it. Does that mean I will lose everything in my i pad?

In other words, the upgrade process did not go altogether well and the device has lost all its contents. When you plug it in, they will be restored from the backup.

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HT1212 Ok so my ipod is restoring what does that mean do i lose everything?

I need so info because im disabled and now im wondering is im going to lose everything??

If you "Restore" your iPod you lose everything, if you "Update" your iPod everything stays the same.

I've downloaded the new version according to Creative Cloud but when I try to launch the app the window appears saying there is a new version, so I click on download now and it crashes. What's happening and what should I do? Thanks.

I've down loaded the new version according to Creative Cloud but when I try to launch the app the window appears saying there is a new version, so I click on download now and it crashes. What's happening and what should I do? Thanks.

Thank you so much. I finally got it to work. I don't know why it has to be such an ordeal when it comes to Adobe products!
Todd
Todd McVey
Art Direction
201-723-0104
[email protected]
www.toddmcvey.com
@mctwitthis

Ive just tried to update my iphone 4 and its asking me to restore it does this mean i will lose all of my information?

Ive jsut tried to update my iphone 4 and its asking me to click restore, does this mean I will lose all of my information?

You will only lose data that you did not sync to your computer, or data you did not back up to iCloud. If you have synced or used iCloud then the data is stored for you.

Proble upgrading the new version for ipod 4G

I need help to get my ipod touch 4G upgraded to the new version 4.3.2. The page in iTune keeps giving me the message that the network connection timed out and couldn't download the software. I have high speed with comcast and never lost tne connection. I don't know what to do

Hi Yudna: You may need to temporarily disable your firewall and Anti-Virus software.
Stedman

HT4972 It says iTunes will not back up games, apps, etc. Does that mean they will be lost? I have iPad 2, and would like to get iOS 6. Can I do that? Right now it is iOS 4. If I can get 6, do I have to go to 5 first?

I would like to upgrade my iPad to iOS 6. It is currently iOS 4.3.5. Can I do that? The article from apple says iTunes will not back up games, apps, etc. Does that mean I will lose them? Some of them I paid for and don't want to lose.

Yes you can upgrade from 4.3.3 to 6.0.
Your media - apps, games, music, photos, and so are not included in the backup. Your app data, settings, and many other things are included in the backup. After you update the iPad, you should sync with iTunes in order to put all of that content back into the iPad. This is what I recommend doing - I do it myself every time I update my iPads, or iPod Touch.
What you should do anytime that you update the device is to transfer purchases from the iPad into iTunes - File>Transfer Purchases - and you should backup the iPad as well. When you update the update the device, if something goes wrong, you can restore from the backup.
If you have any other important files, you may want to transfer them to your computer as well, prior to the update.
Transfer purchases.
http://support.apple.com/kb/HT1848
How to backup and restore from a backup
http://support.apple.com/kb/HT1766

I'm trying to install the new version, but each time during the installation, "Error writing to file: C:/Program Files (x86)/Common Files/Apple/Mobile Device/Support/AppleMobileDeviceHelper.resources/Info.plist." Keeps popping up. What am I doing wrong?

I'm trying to install the new version, but each time during the installation, "Error writing to file: C:/Program Files (x86)/Common Files/Apple/Mobile Device/Support/AppleMobileDeviceHelper.resources/Info.plist." Keeps popping up. What am I doing wrong?

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

I'am getting an update error when am trying to upgrade to newer version (4.3.2)..the error message content shows that i tunes could not back up the i pod,because the back up was corrupt or not compatible with ipod..can anyone help me out to fix this issue

I'am getting an update error when am trying to upgrade to newer version (4.3.2)..the error message content shows that i tunes could not back up the i pod,because the back up was corrupt or not compatible with ipod..can anyone help me out to fix this issue

Hi,
Try here: http://support.apple.com/kb/HT1808.
Hope this helps!
---likeabird---

I've tried updating iTunes for Windows but it won't work. I removed iTunes and downloaded the new version (10.6.1.7) but it won't load. It says it cannot removed the older version of iTunes.

I've tried updating iTunes for Windows but it won't work. I removed iTunes and downloaded the new version (10.6.1.7) but it won't load. It says it cannot removed the older version of iTunes.

It says it cannot removed the older version of iTunes.
Doublechecking before proceeding ... what's the precise text of that message, please? (There's a couple of different ones I can think of that you might be getting.)

TS1702 I had deleted my Apps Icon from the phone as I was trying to update the new version iOS4.3. However, after deleteing the Icon, I am not able to install the Apps Messenger again because I am not able to use the IOS.4.3 diagnostic password sent via e

I had deleted my Apps Icon from the phone as I was trying to update the new version iOS4.3.
However, after deleteing the Icon, I am not able to install the Apps Messenger again because I am not able to use the IOS.4.3 diagnostic password sent via email.
Installation was rejected because I need the iOS.4.3
Thanks for your help
Michael

That situation went from inconvenient to complicated quickly. Wait for any pending orders to drop off, wait for things to clear up, wait till your upgrade comes up and then upgrade when your contract is fulfilled. I would have suggested a replacement phone, I know, with only a month left why couldn't you just upgrade early, but these situations where people try to upgrade early always end horribly and once a phone order starts, it almost cannot finish until something winds up shipped received and returned. Sorry this happened the way it did. Definitely not efficient.

I have an old ipod. It worked great until about 2 months ago and now it says I need to restore my ipod but I can't unless I format it, but everytime I try, it says the format could not be completed. Is there anything else I can do to get it to work again?

I have an old ipod. It worked great until about 2 months ago and now it says I need to restore my ipod but I can't unless I format it, but everytime I try, it says the format could not be completed. Is there anything else I can do to get it to work again?

No app is required.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

I am trying to update the new settings on my iphone 4s but every time I plug in to update it tells me i need to change my media sync options and I'm unsure how to do this? Can anyone help? thanking you :)

I am trying to update the new settings on my iphone 4s but every time I plug in to update it tells me i need to change my media sync options and I'm unsure how to do this? Can anyone help? thanking you

What exactly does the message say?

I tryed to install the new version of itunes, but when it was downloading a pop up popped up and it said 'the older version of bonjour can not be updated. please contack your support group.' what do i do?

I tryed to install the new version of itunes, but when it was downloading a pop up popped up and it said 'the older version of bonjour can not be updated. please contack your support group.' what do i do?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I just purchased Lightroom 5 back on 15th of February, and v6 is now available. Do I understand correctly that I have to buy the new version for $149.00? Free updates are not available/included with the purchase for some time after the purchase?

I just purchased Lightroom 5 back on 15th of February, and v6 is now available. Do I understand correctly that I have to buy the new version for $149.00? Free updates are not available/included with the purchase for some time after the purchase?

Do I understand correctly that I have to buy the new version for $149.00?
You can upgrade for $79.
Products

I have just just installed a new version of itunes. When i tried to run the new version it came up with the message "The file ituneslibrary.itl cannot be read because it was created by newer version of itunes. Can anybody advise?

I have just just installed a new version of itunes. When i tried to run the new version it came up with the message "The file ituneslibrary.itl cannot be read because it was created by newer version of itunes.
I installed the new version because itunes had not recognised my ipod nano 5G, and told me to reinstall. Itunes selected which version to install, so I don't understand what is going on. To add insult to injury it installed a pile of malware which I am still trying to get rid off.
Any advice would be helpful

Hello Davedamoclese,
Go through the below link to Remove iTunes and all its components from your computer first and then Re-install fresh copy of iTunes on your computer.
http://support.apple.com/kb/HT1923
Note : DO not delete iTunes Library as it contains all your iTunes data, please go through the below link for where it is saved on your computer :
http://support.apple.com/kb/ht1391
You can download the latest version of iTunes from the below link :
http://www.apple.com/itunes/download/

I tried to upgrade the new version for i pad mini but when downloading it just went off and told me to connect it to i tunes, so i did and now it says i need to restore it. Does that mean I will lose everything in my i pad?

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