I tried to uppdate Flowboard app, the charge was done but it shows an "no possible to update" advertisement
When I tried to uppdatte, the Flowboard app the charge was maded but cannot be uppdated and it shows an "unnable to complete purchase" advertisement.
Hi
Would love to help you with Flowboard. Are you trying to upgrade to premium?
Please let us know how we can help.
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When I tried to download CC app, the answer was "You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms". My computer is a MacBook Pro, running Mac OS X, version 10.6.8. I need help.
Hi Younghee,
You may also refer to the help document below to know more about the technical specifications:
System requirements | Photoshop
Regards,
Sheena -
I just replaced my iPod 5th gen. a week ago, and it was working fine, but when I went to go turn the screen on, it wouldn't turn on. I've tried to put it on the charger and it wouldn't charge and it wont connect to my computer, how do i fix this? I tried to reset the iPod, by pressing the home and power button but nothing works. It's literally a brand new iPod, I dont know what to do now. Help?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
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Apple Retail Store - Genius Bar -
im having troubles trying to download desktop apps, the blue wheel still spinning in the app tab, i've already try the solutions i've read here, uninstall CC and installed it again, uninstall it, download it again and install ir, and nothing works, I'm worried because i have a course of some software tomorrow (oct 10). I have a mac, and it has all the system requirements. Can someone help me please?
I think I had the same problem. I've also tried a lot but I found my way out.
Follow every step of this:
Creative Cloud Help | Install, update, or uninstall apps -
i am trying to download some apps onto my iphone 3gs and it keeps saying i need to update it for this but ive trying and there is no update option on the phone or through itunes, it keeps saying its up to date, can anyone help please?
Would this matter then? can you not update the 3g to the lastest software?
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I am trying to buy an app (Aperture). I don't see a "buy" icon in the app store. If I go to Apple site, there is a buy icon but when I click it, I get a dialogue box saying the link needs to be opened with an application. Please help. Thanks.
Hi ...
Installing the OS X Lion Update 10.7.3 (Client Combo) will reinstall the App Store for you.
Restart your Mac after the combo is installed then try purchasing Aperture. -
I am trying to install CC apps on my second computer but the apps wont load in the CC window
I am trying to install CC apps on my second computer, but the apps wont load in the CC window, CC just keeps thinking.
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
Been trying to make a purchase and the App says Opps, transaction error. On the Apps end it shows the transaction was created but didn't go through. How can I get the transaction to go through
just call them...i bought my PB when it came out...but I had an issue recently and called them up and they helped me out....
Sorry can't help you with any of the other problems...mine are working fine... -
I have an old iPhone 3Gs with software version 4.3.5, I am trying to use it again, and it works fine, but I have not been able to update the software. Every time I try, I get the following message:
"there was a problem downloading the software for the iPhone, the network connection could not be established". This happens even though I have a working internet connection.
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Will I be able to update the software?look around the forum tons of people repport that they can't update
makes you suspect that apples update servers can't meet the depand of too many users
trying to update at once -
Tried to download cc and I keep getting the message that the program was downloaded but corrupted. What's best to do next?
Hello Sheena - Thanks for your help. I will give it a try. Ralph
From: Sheena Kaul <[email protected]>
To: Ralph Alderson <[email protected]>
Sent: Tuesday, March 3, 2015 3:19 PM
Subject: Tried to download cc and I keep getting the message that the program was downloaded but corrupted. What's best to do next?
Tried to download cc and I keep getting the message that the program was downloaded but corrupted. What's best to do next?
created by Sheena Kaul in Creative Cloud Download & Install - View the full discussionHi Ralph, Please refer to the help documents below to fix the issue:1. https://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html2. https://helpx.adobe.com/creative-cloud/kb/error--60-trying-download.html Regards,Sheena If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7248708#7248708 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7248708#7248708 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Creative Cloud Download & Install by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. -
I'm trying to purchase some apps and things on iTunes but seem to have forgotten my answers to my security questions. I have my apple I'd & password but how can I go in to overwrite or change security questions?
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions -
I HAVE BOUGHT AN IN-APP PURCHASE, I WAS BILLED, BUT NOTHING CHANGED IN THE GAME! WHAT DO I DO NOW??
The game is WSOP by PLAYTIKA LTD. I tried to contact them But there is no means of contact! NOT EVEN THROUGH THE DEVELOPER PAGE ON ITUNES!There is no need to shout.
If you haven't received the IAP then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I am trying to restore from icloud but it appears the 7.1 it was backed up in and the 7.04 on the new phone won't allow it. My itunes library was lost last week due to computer crashing and having to be restored. I have a clean very current icloud back up done on March 21st but I cant seem to get it there. Suggestions please?
You will have to update the iPhone to iOS 7.1 if that is the iOS the backup was done in. You cannot restore a newer iOS update to a phone with older iOS. Once you update the phone, you will be able to restore the backup.
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My gmail email is my apple ID. I found I lost access of gmail last night and I reset the password before bed. But this morning the password was changed again. My ipad also requested a password that didn't match to the one I used. I have reset my gmail once more. In addition, I added 2-step verification. But I have not received any new mail up to now. I tried to reset my apple ID. When I selected sending an email for resetting, the mail was sent but never reached my mailbox; When I selected answering security questions: the birthday was wrong. It's been changed. I am SO SO UPSET. Can any genius take pity on me and show me some guidance, please?
You should get Apple involved in sorting this out. Start at this site:
https://getsupport.apple.com/Issues.action
Your Apple ID can be handled through iTunes. -
My New ipad3, when i click onthe camera app, the front camera works but the other camera only shows a black screen ! Is there something wrong with my iPad ?
Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank power On again in the normal way.] It is absolutely/appsolutely safe!
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