I tried to use my Photoshop cs6 and as soon as I do it comes up with a sign in now. So I try and then it tries to tell me I am off line. Now this is funny as I have to be on line to do this. So I need help.
Is anyone there or is this just a way to make us think you are there?
This is total crap with the way this is set up.
No one can understand if you are leaving a question or not.
So this is the question.
My computer had to do a system restore. When this happens I have to put in all the numbers again.
But this time it keeps telling me I am off line, but all the time I am on line, or there would be no way that I could be doing this.
So how do I put in the numbers when your site will not let me put them in, as I am online.
And yes I am not very happy with this site as it is more like chasing your tail because you keep coming back to the same place and still no further along.
I am not sure how you can fix this but it needs fixing.
Ralph
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Your description of the issue is not clear:
What format, bit depth and color was your original file "from the net"? It sounds like it was a Color Indexed GIF, which would cause what you are describing.
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Selecting a program to open a certain file is called: File Type Association.
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Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc. -
Photoshop CS6 mac OS X 10.9.5 - cannot update 13.0.6 - error "Update failed - unable to write at location." Tried manual update also failed. Tried to change permissions also failed.
Follow write permission on thread below - same error message
Re: CS6 updates and Mac write permissions
Need Adobe help to solve this. My own searches in Forums and Google all have failed.It is not an Adobe problem. You have a OS permissions problem. You can try to correct this by using Disk Utility to Repair Permissions. It is in the First Aid area of Disk Utility.
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