I tried updating software and now my phone shows usb cable and itunes
phone cannpot switch on, it is displaying usb cable and itunes message
you may have to do these steps a few times http://support.apple.com/kb/HT1808
Similar Messages
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I'm trying to sync music from my itunes library on my PC to my ipad2. During process got an error(don't remember #) and then it went to backing up. Now the ipad is frozen with a usb cable coming up to a white arrow and then the itunes logo. The ipad will turn on and off but nothing else. Any ideas?
You will probably need to restore using Recovery Mode. You can read about it here.
http://support.apple.com/kb/ht4097
Or you can follow these Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad. -
i bought a locked at&t phone....
i sent it to be unlocked... got back a dead iphone 5s...
plugged the charger in the wall, it gives me a black screen then the white screen with the apple logo, then repeat....
i tried the dfu thing and now the phone is saying connect to itunes, when i plug the phone outta the wall, the phone goes dead.....
plugging the phone into the laptop NOTHING!!!!!!!!!!!!!!!!!!!!!
the laptop doe read my phone.....
no ding.....
the phone wont turn on....
NOTHING
can someone plz tell me what the **** is going onmariidb wrote:
i bought a locked at&t phone....
i sent it to be unlocked... got back a dead iphone 5s... {snip}
the phone wont turn on....
NOTHING
can someone plz tell me what the **** is going on
That's the problem. That's what the **** is going on. -
By accident i removed the charger while updating and now my iPhone shows me connect to iTunes and i am but my Phone doesn't show Help
You need to restore the iPhone via recovery mode. To do this follow the link below to guide you:
http://support.apple.com/kb/HT1808
Because you need to restore to factory settings all data on the iPhone will be erased. Because the iPhone was never backed up most of the data you won't be able to get back. -
Just bought iph 6 and now the phone is lock up and dont allow to restore! What a disappoint!
Just bought iph 6 and now the phone is lock up and dont allow to restore! What a disappoint!
Try this support article > iOS: Unable to update or restore
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Hi I changed my pass code and can't remember it and now my phone is saying connect to iTunes but I can't get it to connect could you help pls
Hi
Have you tried different USB ports and different cables just to rule out all the variables?
See here for forgotton passcodes:
http://support.apple.com/kb/ht1212
Hope this helps -
How can i restore my ipad to factory settings?
Getting error message 4005 so re-installed latest version of itunes, restarted computer, everythingis up to date. Still getting error 4005. This happened when I went to update software. Face of ipad showing a cable not connecting to itunesUsually a USB error. Read here:
http://support.apple.com/kb/ts3694#4016
To restore ipad: Settings > General >(Scroll down) >Reset > Erase All Content & Settings
Cheers,
Alec -
HT4623 tried to update software...phone shows "usb connect to itunes" did that. nothing happening
Tried to update software on iphone..phone displays " connect usb to itunes" did that, nothing happening?? Still showing the usb to itunes
Connect to iTunes and restore the device.
It may be necessary to place the device in DFU mode (google it). -
I got my iPhone 4 yesterday. I almost immediately had issues with it. I contacted Apple and was told to do a restore via iTunes online. I completed the restore and now my phone has an iTunes logo on it with an arrow pointing at the logo and a picture of a USB cable beneath the arrow. I can't get the phone to do anything else and I can't contact support because my phone isn't working. Can someone please tell me what I'm doing wrong? I listed the operating system below as "Other OS" because I don't know what operating system I have.
you do as the logo suggests: connect your iPhone to your computer and restore using iTunes.
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Tried updating software but now frozen with itunes logo and usb cable picture on screen help
Tried updating ipod software, now frozen with itunes logo and usb cable picture on the screen. Computer will not reconise it
- If ou can turn the iPod off, then see if manually placing the iPod in Recovery mode will allow a restore. Next try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If it always remains on let the battery fully drain. After charging for at least an hour try a rest and restore. -
I am trying to update my phone and the phone is frozen on a screen that has the itunes symbol and the computer connection showing.
I did not have itunes on my computer.
So I downloaded itunes set up which took an hour or so.
Now what do I do?Please check 2 things in your computer.
1. Right click 'My Computer' => Manage => Services & Applications => Services. Look for Apple Mobile Service at the top. Status must be STARTED. If stop, please start it.
2. Open iTunes in computer. For Windows 7, go to iTunes Store => Authorise this Computer => key-in your Apple ID and password when prompted. For Windows 8, press ALT and S together. A pop-up window would show information of authorising computer. Click Authorise this Computer => key-in your Apple ID and password when prompted.
Good luck -
help!!! i have updated my iphone 4 and it has gone off. It is only showing the cable. the world and itunes. how can i restore it back so its working again?????????
You are in Recovery Mode.
You need to connect to iTunes and restore.
Hopefully you have a backup. -
Hi.. Freaking out! P
Please help!
My phone fell in water for literally an nano second. Got it out and while the phone was wet, it started wo issue.i placed it in bowl with rice and since then I have been recieving a imei and iccid: unknown screen. I did a bit of research and someone suggested to connect to I tunes and restore. My phone show s that it is updating and installing software. However, my phone is now flashing on and off for several seconds. What's going on? Any ideas out there??
Thanks in advance for your time!!!right
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i have an iphone, imac and 2 ipod touches 5th generation. I just purchased some apps and songs on the ipad with hopes they would transfer to all the other devices. some of them did go to all devices while others did not. when i go to purchases on one of the ipods they show up as not purchaced (even though they may be on 2 of the other devices). my iphone has them there, but it says waiting to download. its been a day and they are still waiting to download. I've checked settings on all and they are set to automatically download and all devices share the same apple id. not sure what ive done wrong and have tried several things. hopefully i haven't confused you too much.
My problem was that Software Update didn't check for updates every day, and maybe never...
Finally I found that: http://hints.macworld.com/article.php?story=20120824124203635
Basically all you have to do is open the Terminal and type:
sudo defaults write /Library/Preferences/com.apple.SoftwareUpdate.plist ScheduleFrequency 1
The number, 1 in this case, means the frequency which Software Update is going to check for updates, so 1 means every day.
If this doesn't work you can try two things (or both, but in this order)
- Go to /Library/Preferences/ and delete the file: com.apple.SoftwareUpdate.plist, then open Software Update... to create a new file, and go to System Preferences to configure it again. Finally open the Terminal and try the command at the beginning of this comment.
- If Software Update continues without checking for updates every day, open the file: com.apple.SoftwareUpdate.plist and you will see a preference that is: ScheduleFrequency with the number 1 at its right and you will see that the type is String, copy the file to the Desktop (for example) and change the type String to Number, then drag the file in the Desktop into the Preferences folder and replace the first. It will work. (For this part you will need Xcode) -
I have and itunes icon and a picture of a usb cable and an arrow can't get it to do anything
I can't get my 3gs to move off of a screen with an itune icon and a usb cable with an arrow?
Sure thanks. I was trying to update my iphone and it was connected to my computer. This situation came up while doing this. I restored it a couple of times and it still comes on with the apple logo then immedialtly goes to the iTune + arrow. It will not go anywhere else. I did adjust my computer to allow the update but still nothing on the iphone. Now one more message comes up on my computer that says iphone is still restoring
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