I tries resetting my password but my apple Id is still disabled, why is that?

Why can't I update apps when I have already done resetting my password? I already tried all. Is there a contact number I can call?

http://www.apple.com/support/contact/

Similar Messages

My apple ID has been disabled and I reset my password but my apple id is still disabled. Do I have to set up a new apple id?

My apple ID has been disabled and I reset my password but my apple id is still disabled. Do I have to set up a new apple id?

cjm2004 wrote:
.... Do I have to set up a new apple id?
No.
Contact iTunes Customer Service and request assistance with your issue.
Apple Support iTunes Store Contact Us

TS2446 i have reset my password and my apple id is till disabled. how do i resolve this issue

i have reset my password, however, my apple id is still disabled. it does not say "for security". how do i resolve this issue?

Make sure your change the password for your primary email address. If a third party is changing your Apple ID password repeatedly, this most likely means your associated primary email account is compromised (unless you have a verified rescue email address), which means that more than your Apple ID is in jeopardy.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Ideally, change your primary email account password, change your Apple ID password, update your security questions, add an alternate email address as a rescue email address, and THEN verify it. If you're able to do this yourself, that is excellent. While this will most likely prevent any recurrence of this issue, you should still contact Apple to verify there isn't any other suspicious activity.
http://www.apple.com/support/itunes/contact/
Going further, I'd recommend using a different password for all online accounts, and I'd recommend securing any accounts that used the same password as your primary email account immediately.

HT5787 I don't understand I am sure I've answered the security questions properly and I have tried reseting the password but no email arrives in my box to help me reset????

I don't understand I am sure I've answered the security questions properly and I have tried reseting the password but no email arrives in my box to help me reset????

Then contact Apple Support, if your recovery email is not working - only AppleSupport will be able to help you. See this webpage on how to contact Apple Support in your country (There are either telephone umbers given or an email form):
Apple ID: Contacting Apple for help with Apple ID account security
Explain, that you need help with an account security problem.
You can also try to email the iTunes Support using this form: https://ssl.apple.com/emea/support/itunes/contact.html

TS2446 i reset my password but yet apple id is disabled

i reset my password but yet apple id is disabled
<Email Edited by Host>

Welcome to the Apple Community.
When your account becomes disabled, Apple provides the following recommendation:
"This message means that someone tried and failed to sign in to your account multiple times. The Apple ID system disables the account to prevent unauthorized people from gaining access to your information. You need to reset your password, following the instructions at the Apple ID website".
Visit iForgot.com and follow the instructions there.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
If that doesn't help you might try contacting Apple through iTunes Store Support
I have asked for your email address to be edited out. Posting your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.
If you want people to contact you, enable others to see your email address in your profile.

HT204053 Hi there im trying to download an applications and it is saying that ur apple ID has been disabled why ( Note that i am using my credit card in an another id ) and i want to use it in this id to ?

Hi there
Good greatings
im trying to download an applications and it is saying that ur apple ID has been disabled why ( Note that i am using my credit card in an another id ) and i want to use it in this id to ?

For assistance with a disabled account, see this support article:
http://support.apple.com/kb/TS2446
If that doesn't help, contact iTunes support via the link provided toward the bottom of that page.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

TS2446 I have reset my password but the App store is still popping up a message that my appleID has been disabled

I am trying to install an app from the app store and because I have multiple apple IDs (liek many others) I tapped in the wrong password and got the "your appleID has been disabled" pop p. I have now reset the password again but the pop up still appears. Any suggestions please?
many thanks

full marks to apple support for resolving this quickly and painlessly, at least after stumbling through the security questions and identity verification. So many passwords on so many devices and apps these days...

Everytime I open firefox it says my user name and password are invalid, I tried resetting my password, but have not received the email with password details firefox claims to have sent - what do I do?

Having tried to ask this question it didn't recognise my account, so have now created another one, with the same email address, just to ask this question, it doesn't make sense.

* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]

I am trying to do updates but it asking for my card details why is that ??.

Can someone please help i am unable to do my update as it keeps say purchase query why ? .

because you have to have current billing info and no past due monies owed before you can download or update.
see balance here
http://support.apple.com/kb/HT2727?viewlocale=en_US
an itunes gift card will need to be used to pay balance if card has been denied
Peace, Clyde

I am trying to log into my apple account and it is telling me my account is disabled. How can i get it enabled again? I have tried resetting my password and that did not work.

I have tried to log into my apple account so I can download my songs onto my iPhone. It keeps telling me my apple id is disabled. I've tried resetting my password but that did not work. How can I fix this?

After resetting your password you might then need to log out of your account on your device by phone on your id in Settings > Store (Settings > iTunes & App Stores if it's on iOS 6) and then log back in so as to 'refresh' the account on it
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I'm trying to reset my password but I'm not receiving the authentication email. Help?!?

As it says in the title. I only have one email address (which is also my Apple ID of course) so I'm certain that these emails aren't going to another address, just not arriving at all. Have tried multiple times.

Hey mcrickster,
Thanks for the question. It sounds like you are attempting to reset the password for your Apple ID. It may be possible that you have a rescue email address setup, and the password reset email is being sent to that address:
When you provide a rescue email address, all future security emails, such as password resets from iForgot, will be sent to the address provided. The rescue email address you provide cannot be the same as your primary email address for your Apple ID.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
If your issue persists, you may wish to contact our Account Security Team, as outlined in this resource:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thanks,
Matt M.

I have forgotten the answers to my security questions. How can I purchase songs on iTunes? I have reset my password but it sitll requires that I answer the two questions because I have not made purchases on this computer. What can I do?

I have forgotten the answers to my security questions. How can I make a purchase on iTunes? I have reset my password but for some reason iTunes still asks me to answer the two security questions. Help me!

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

I am trying to log onto a Mac Mini I haven't used in awhile and I forgot the password. I am trying to reset the password with my apple ID but the computer keeps saying the Apple ID and the password are incorrect whenever I know they are.

I am trying to log onto a Mac Mini I haven't used in awhile and I forgot the password. I am trying to reset the password with my apple ID but the computer keeps saying the Apple ID and the password are incorrect whenever I know they are, as I am using the exact same ID right now.
I have switched my password in the past, so my theory is my mac mini thinks that my password has not changed and it will not update because The Wi-Fi password has also changed so it cannot connect to any servers...Does that sound like I am on the right track?
Is there a way to update my Wi-Fi password (saved into the computer) without logging on?

If the user account is associated with an Apple ID, and you know the Apple ID password, then maybe the Apple ID can be used to reset your user account password.
Otherwise, boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar.
In the Terminal window, type this:
resetpassword
That's one word with no spaces. Then press return. A Reset Password window opens.
Select your boot volume if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
Select
 ▹ Restart
from the menu bar.
You should now be able to log in with the new password, but your Keychain will be reset (empty.) If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it.

HT4528 My Apple ID or password is not recognized when I tried to download an app. I reset my password but it still did not work. My id and password worked fine on this website.

My Apple id and password is not recognized when I tried to download an app. I reset my password but it still did not recognize it. This website recognized it.

Did you go to Settings>iTunes and App Stores and sign out and sign back in?

I am trying to buy music and I keep getting an error stating that my Apple ID has been disabled. I reset my password but it still does not work. What can I do?

I am trying to buy music and I keep getting an error stating that my Apple ID has been disabled. I reset my password but it still does not work. What can I do?

Crich,
The usual reasons for an Apple ID getting disabled are either unauthorized activity or violations of the Terms & Conditions.
Submit your request to iTunes Customer Service and if appropriate, they will re-enable it.

I tries resetting my password but my apple Id is still disabled, why is that?

Similar Messages

Maybe you are looking for