I try buying something in game of war fire age but I never get it in game. Help?
So here's the scenario: I load 30 dollars on my account to buy something that is on sale for 20 dollars plus tax in the game "Game of War - Fire Age." It shows that I purchased the item in my purchase history, but when I check in-game nothing shows up. I contacted machine zone and they told me the "can't see your billing information" therefore not answering my question as to why I didn't get the items. They also said mail apple who said they don't control what apps do. All I got was a refund and when I tried purchasing again the same thing happened. I need to do his fast as this is a package on sale. Please help me fast!
I have an iPhone 5S running on iOS 7.0.1 if that helps.
i recieved the same email with the same game and it also stated the purchase was from canada i have revieved a few other as well and am concerned i have changed my password a few times now but i still revcieve emails and am very worried. i recieved the email near the date this question had been put up
however i do not know how they are downloading apps as my credit card details need verification when i download anything , any help would be much appreciated.
Similar Messages
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I'm trying to reset my security questions because I don't remember them. But every time it says they have been sent to me. I never receive them and I know for sure I'm on the right email address. Help!
You can contact iTunes Support and have them reset them:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB -
My iTunes account has been hacked via Canada according to an email from apple some one in china tried a few weeks ago but failed.
I changed my password a couple time now but it seems that someone has hacked it and downloaded a free game called "game of war fire age" as I said its a free game but the in app purchases can be up to £69.99 per purchase of gold?
This is a worrying thought that my account has been compromised and I am unsure of what to do about it.
I would like to open a new account but would I be able to transfer all my purchases over to a new account any advice is welcome many thanks for your time.i recieved the same email with the same game and it also stated the purchase was from canada i have revieved a few other as well and am concerned i have changed my password a few times now but i still revcieve emails and am very worried. i recieved the email near the date this question had been put up
however i do not know how they are downloading apps as my credit card details need verification when i download anything , any help would be much appreciated. -
Can i play game of war fire age on my windows laptop
i play game of war fire age on my ipod can i play it on my windows laptop.
game of war wrote:
i play game of war fire age on my ipod can i play it on my windows laptop.
No idea.
Do they make windows version of this game? -
I need help resetting my security questions, i try to and it says email sent but i never get the email to my main email or alternate email, i never set my questions but somehow there set, so i can also not buy apps without entering my question awnsers please help
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
I was just playing a ga,e and then I wanted to buy some coins for it nut it always said please contact ITunes !!! Help please
http://www.apple.com/support/itunes/
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HT4993 I buy in ebay the new iphone 5S sprint but i need the phone unlock please help me
I buy in ebay the iphone 5S sprint new but i need the phone unlock help me please
A Sprint iPhone can only be used with Sprint. It cannot be unlocked, except by Sprint. And they will only unlock it for use outside of the US, and only if you are a Sprint customer. The phone is useless to you if you don't want to use it with Sprint. Return it for a refund.
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HT5624 I can't buy gold for my game ( game of war fir age )
Hey there
I can't buy gold from iTunes Store from the game
I don't know why
Can you help me please guys
Thanks you very muchContact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Help
Hi AndyFTW,
If you are having issues making purchases because you cannot connect to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden -
I've tried restarting both devices, I've reinstalled the apps, I've reset both devices, I've logged out and back in, and I've tried on both wifi and cellular. Any help would be appreciated.
Also, I have purchased other apps and music on iTunes since the problem started.
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I cannot buy anything because it asks me to answer my security questions but since I forgot the answers to them I click the I forgot button and it tells me an email has been sent containing reset information however I never receive these emails so I can buy anything please help!
Reset Security Questions
http://support.apple.com/kb/HT5312
If you can't solve problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
I can't buy thing in game!!(
I have buought gift card. And i have money in my apple Id. But i cant buy something in game. Why? yesterday i bought, but today i can't.
What happens when you try to buy things, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
Whenever I buy something in game, it says that " can not connect to itunes store". Why???? I fill all my payment information in app Store, bt I couldnt buy any thing. Why???
Additonally, at this point I really want to talk to someone who cares about how a customer like I might feel in such a situation and when I call corporate would like to talk to someone who is interested in hearing my input as it really sucks to think I really don't feel like going to the store anymore and would rather just buy stuff on amazon or newegg these days instead;/ When I know how much i used to enjoy going into the store and getting friendly with kind staff who worked with me to get the best deal on the items I got--perhaps this was because it was at a more desperate time when Best Buys fate as a company was more precarious prior to price matching taking origin. Also, on an aside, would like to add that obviously there is always the one or two people who go out of their way to make sure you have an excellent expeirenece so I am not trying to make any sweeping generalizations here. In fact, I find the forum contributors to be among the most kind and helpful, but that might be because they don't have to deal with the now seemingly dreaded "pricematch" epidemic;D
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What do I do when I try to buy something from a game and it tell me to go to support what do I do
I'm playing a game and when I go to buy something it tells me that the purchase can not be completed to go to apple support so what do I do now?
Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(100453) -
I bought a game which called ( Top Eleven ). Then i wanted to buy something from it but i couldn't, because as they said that my credit cards information is not correct...
You may try to follow this article: http://support.apple.com/kb/TS1646
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