I try delete messages  and said unable to move message

I try delete messages and said unable to move message what can I do

Try closing the Mail app via the iPad's multitasking bar and see if you can delete them when you re-open the app : from the home screen (i.e. not with Mail 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't fix it then try going into Settings > Mail, Contacts, Calendars. Then select the account on the right-hand side of that screen, select Account, then Advanced, Deleted Mailbox, and under On The Server tap the 'Trash' folder so that it gets a tick against it - then come out of that series of popups by tapping on the relevant buttons at the top of them and then see if you can delete emails.

Similar Messages

  • TS3899 My email on my iPhone won't allow me to trash old messages -- I get "unable to move message" "message could not be moved to the mailbox Trash"  I have restored to factory settings, asked AT&T about it (no help).

    my iphone won't allow me to trash old email messages -- I get the little window that says "Unable to Move Message -- The message could not be moved to the mailbox Trash." AT&T can't help me -- no one else has this problem, even though we're all on the same server from my company. I have restored to factory settings, but it didn't help. My email account settings are correct, the same as on my computers, and I can trash old messages on them.
    What do I do now?

    I have had a similar problem recently and followed advice here. Specifically, I used the brute force approach. As suggested by this site, I strongly urge you to backup your mailbox before trying this fix - just to be on the safe side.
    Message was edited by: Rich JG

  • Getting message on iPad "unable to move message. Message could not be moved to trash" how do I fix this?, Getting message on iPad "unable to move message. Message could not be moved to trash" how do I fix this?

    Need help moving email messages to trash!!!!

    Try going into Settings > Mail, Contacts, Calendars. Then select the account on the right-hand side of that screen, select Account, then Advanced, Deleted Mailbox, and under On The Server tap the 'Trash' folder so that it gets a tick against it - then come out of that series of popups by tapping on the relevant buttons at the top of them and then see if you can delete emails.

  • Unable To Move Message - Pictures saved from email save in low resolution.

    Just installed a new update on my new Iphone 3G and two things are happening to me. First, I use AOL mail service, and every time i try deleting an email I get an error message that reads " Unable To Move Message" " the message could not be moved to the mailbox trash". And the other error I've been getting is every time I get a picture emailed to me, even from my wife's iphone, it stopped saving the pictures in high resolution. Can someone help me out with this issues. The deleting emails and all picture used to save in high resolution before I installed the last update on my phone using Itunes. PS the pictures I take with the phone saved and review in high resolution, it's just every time I save a picture from an email.

    I wouldn't know about AOL errors but I'm not sure if you can fix the pic prob however sometimes with when i do the same thing it looks bad in Photos app but if you upload them to iPhoto etc. they are fine. I don't know why this is; it must be a simple bug with how the iPhone previews photos.

  • Why does this iPad not save sent messages and won't allow a message to be sent to trash?

    Received a used iPad as a gift.  In email, it won't save any sent messages, nor will it allow me to Trash a message.  Sent email goes out, but no copy saved in any folder. When I try to delete  a message, it temporarily disappears but comes back when I open mail again.  Also get message that says "Unable to move message to Trash."
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    For the deleting emails, try turning the account off and on : Settings > Mail, Contacts, Calendars , then tap the account on the right, slide Mail to 'off', exit settings and go back into the Mail app, and then go back to Settings and slide Mail back to 'on'
    A second option if that doesn't work then try closing the Mail app via the taskbar : double-click the home button to open the taskbar and then swipe or drag the Mail app's 'screen' up and off the top of the screen to close it, and click the home button to close the taskbar.
    And a third thing to try is to go into Settings > Mail, Contacts, Calendars. Then select the account on the right-hand side of that screen, select Account, then Advanced, Deleted Mailbox, and under On The Server tap the 'Trash' folder so that it gets a tick against it - then come out of that series of popups by tapping on the relevant buttons at the top of them and then see if you can delete emails.
    For the sent emails check what folder they are being stored, in a similar way to the above third option for deleting emails.

  • HT1668 I get the "Unable to Move Message. The message could not be moved to the mailbox Trash". whenever i try deleting from my ipad 2. I am unable to delete from Trash...HELP

    I get the "Unable to Move Message. The message could not be moved to the mailbox Trash". whenever i try deleting from my ipad 2. I am unable to delete from Trash...HELP!
    Additional info...I am trying to delete these emails from a Webmail address. the Trash currently has 11 messages and they arent being deleted.

    Try turning the account off and on : Settings > Mail, Contacts, Calendars , then tap the account on the right, slide Mail to 'off', exit settings and go back into the Mail app, and then go back to Settings and slide Mail back to 'on'
    If that doesn't work then try closing the Mail app via the taskbar : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    Another option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
    If you still can't delete them then go into Settings > Mail, Contacts, Calendars,  select the account on the right-hand side of that screen, select Account, then Advanced, Deleted Mailbox, and under On The Server tap the 'Trash' folder so that it gets a tick against it - then come out of that series of popups by tapping on the relevant buttons at the top of them and then see if you can delete emails.

  • I downloaded the whatsapp app to my new iphone, and when i wanted to create an account, i could not, it said, unable to send message. I downloaded it several times later, but i still could not create the account, it always said, unable to send, help

    I downloaded the whatsapp app to my new iphone, and when i wanted to create an account, i could not, it said, unable to send message. I downloaded it several times later, but i still could not create the account, it always said, unable to send, help

    I recommend reaching out to Citrix via their support system -
    http://www.citrix.com/products/receiver/resources-and-support.html
    The receiver app has a specific list of servers it's compatible with, if the server is not on the list the app won't work in OS X.
    http://support.citrix.com/servlet/KbServlet/download/28492-102-671726/Receiver%2 0for%20Mac%2011%204%20FAQ%20v1_1235.pdf
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  • IPhone 4 will not delete 'trash' ... "Unable to Move Message ... The message could not be moved to the mailbox Trash"

    I cannot empty my 'trash' ... it comes up with ... "Unable to Move Message ... The message could not be moved to the mailbox Trash"
    I went into Settings > Mail > 'my account' > advanced > deleted mailbox > Trash (On My iPhone) ... it appears to delete a few items only ... I may try to individually delete 30 items and only 4 go ?  help please ...

    I have the same problem and there is no advanced option. Was this removed in the upgrade to ios 5? I have been chasing a solution to this and the fact I have various duplicate emails appearing in my work account for days now! It seems like I may have to delete my account and re-install. This appears to be a common problem, where is Apple's fix for it?

  • "Unable to Move Message" error in trying to delete emails

    I have an Outlook email account pushed to my iPhone 3GS. Some messages that I've received and then deleted via Outlook on my laptop remain on the iPhone and when I try to manually delete them on the iPhone, I get the "Unable to Move Message: The message could not be moved to the mailbox Trash" error.
    Elsewhere, I've seen people advise to "got to settings > mail > click on e-mail account > advanced > deleted mailbox > then touch the “Trash” box." Unfortunately for me, there is no "advanced" button/tab/etc once I click on my email account.
    Does anyone know how to fix this problem, short of completely deleting the email account and then re-installing it? A friend does this (delete/reinstall) for a fix, but says he keeps experiencing the problem after the reinstall.
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    Unless the email account is an Exchange account being accessed via ActiveSync with the iPhone, a MobileMe account, or a Yahoo account that was created using the Yahoo account preset with the iPhone's Mail application, the account is not being accessed via Push.
    It sounds like this account is a POP account. None of the mailboxes with a POP account are kept synchronized with the server with the email client used to access the account as with an IMAP account.
    I'm not aware of any other way to fix this problem besides deleting and re-installing the account.

  • Cannot delete e-mail.  I have three e-mail accounts, two of which I can delete e-mails.  Whenever trying to delete e-mails in the thirs account, I get the following message "Unable to move message.  This message could not be moved to the mailbox Trash".

    Cannot delete e-mails.  I have three e-mail accounts.  Two I have no problem with but I cannot delete e-mails from the third account.  Whenever trying to delete, I get a amessage which states "Unable to move message.  The message could not be moved to the mailbox Trash."

    Back up all data. Rebuild the mailbox. Try again to delete the message.

  • Can't delete mail on phone, message says unable to move message the message could not be moved to the mailbox trash

    can't delete mail on phone, message says, Unable to move message The message could not be moved to the mailbox trash.

    Delete your mail account/s and re-add them.
    This is what worked for me but I've read about other solutions that have worked for some people as well:
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  • How do I delete an email if I receive the message 'unable to move message'?

    I have an email stuck in my inbox that I cannot delete nor archive. I get the unable to move message note.

    Jo Space,
    Is the error message, "The recipient was rejected by the server as invalid or missing" or something similar?
    If so your outgoing mail server may require a username and password.
    Hope this helps,
    Nathan C.

  • I am unable to move message it cannot be moved to the mailbox trash, why will it not delete my messgages

    I am unable to move message it cannot be moved to the mailbox trash, why will it not delete my messages and how can I delete my messages

    Hi Friend,
    Do you set all the email information correctly?
    Can you send/receive emails? If you are often receiving a message on the screen like "cannot contact the server...", check in Settings >> Mail, Contacts, Calendars >> "your name account", if all the fields are filled properly.
    You must also turn off Restrictions in: Settings >> General >> Restrictions, because have an option " Allow Alterations - Accounts" that it maybe prevent alterations in your email account.
    Hope it will be helpful

  • IOS 4 Error: "Unable to Move Messages" when Deleting Multiple Messages

    Using an iPhone 4 and IOS 4.x (all versions to date including 4.1) if I'm in the All Inboxes view and use Edit to select multiple messages from more than one Exchange account and then delete them I get the following error:
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    The messages could not be moved to the mailbox Trash.
    Deleting multiple messages from a single Exchange account is fine, but when selecting messages from more than one account the message pops up as many times as messages I'm trying to delete. I currently have three Exchange accounts on both 2003 and 2007 servers. This issue persists across multiple iPhone 4s as well as after a complete restore and manual setup of the Exchange accounts from scratch.

    Not sure if this will work for the first poster, but it might for you, Busta999.
    I have my email set up as an IMAP account and was getting the same "unable to move..." message for individual deletions. I suspected the problem for me had to do something with the trash bin on the phone and the trash bin on the server not communicating properly. I tried this and it worked for me, although from other posts, I see it doesn't work for everyone:
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    2. Select "Mail, Contacts, Calendars"
    3. Select the mail account in question
    4. Select "Account Info"
    4. Select "Advanced"
    5. Select "Deleted Mailbox"
    6. Under "On My Server", Click the "Trash" folder (or whatever your trash folder is called on your server). This should put a check mark beside it.

  • "Unable to Move Messages" (Edit deletions message)

    When I check multiple messages for deletion in my IMAP inbox on my iPad or iTouch, I get an instant screen message:
    "Unable to Move Messages. The messages could not be moved to the mailbox trash."
    The selected messages do disappear from the stack but what is this message trying to tell me?
    Thanks for any thoughts.
    --GG

    Thanks for the reply. It would be helpful if you could suggest what might be a better place to ask this question?
    Upgrading  my 6 devices to Lion has been unimaginably  costly, time consuming and frustrating and it's not to easy to understand what might be causing what.
    Maybe there should be a forum for Query Triage? ;-)
    Any ideas?
    Thanks
                   --GG

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