I try purchasing simoleans  on sims free play after purchasing lifestyle points with a different credit card

I try purchasing $19.99 simoleans on a different card then I use to purchase the lifestyle points why can't I do it

Hi Sexymoma9,
Welcome to the Support Communities!
The following articles should help you with this:
iTunes Store: Changing account information
http://support.apple.com/kb/HT1918
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy

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