I try to backup my Lacie Rugged Thunderbolt with my Time Capsule but the Lacie is not active (grey) in the Time Machine preferences. Why ?

@LaPastenague
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New Lacie Rugged Thunderbolt External Drive won't mount on Macbook Pro 8,1

I've searched, and am coming up empty handed. Any help would be appreciated.
So I own a late 2011 Macbook Pro 8,1. that's running version 10.9.5.
I bought a brand new Lacie Rugged Thunderbolt External HD that won't mount via Thunderbolt, though it works fine with the USB. Any ideas as to why the Thunderbolt connection isn't working?

Silly question, but - did the drive come with a Thunderbolt cable or did you purchase one with the drive?
Call back...
Clinton
MacBook Pro (15-inch Late 2011), OS X Mavericks 10.9.5, 16GB Crucial RAM, Crucial M500 960GB SSD, 27” Apple Thunderbolt Display

My Time Capsule has stopped backing up. I have an Apple Time Capsule which backs up by wireless. For the last 3 days it has not backed up. I get this message: "The backup was not performed because an error occurred while copying files to the backup disk.

My Time Capsule has stopped backing up.
I have an Apple Time Capsule which backs up by wireless. For the last 3 days it has not backed up. I get this message:
"The backup was not performed because an error occurred while copying files to the backup disk."
I have gone into Mac Help and followed this down to stage 4:
under shared it lists my time capsule and my husband's iMac - both use the time machine but we have switched his off temporarily. Clicking on my Time capsule I get "Connected" and "Sharepoint" - I didn't have to enter connect or password
I don't understand stage 5: how and where do I select the disk or volume that contains Time Machine backups ? How do I know which it is? My disk utility lists 160.04 TOSHIBA MK... with sub-heading Macintosh HD. It also lists (with a "CD" icon) HL-DT-ST DVDRW GS22N
Under stage 6, how and where do I Locate your backup ? I try dragging my Time capsule from Finder to the Disk Utility side panel but it won't go. What is my computer's name?
Please someone help! I'm completely stumped.
Thanks,
Maggie
Mac Help says:
If you back up to a Time Capsule or network disk:
Open the Time Machine pane of System Preferences, and slide the switch to Off.
Open Time Machine preferences
Open Disk Utility, which is in the Utilities folder in the Applications folder.
Open Disk Utility
Make sure the Time Capsule or network disk is turned on and available.
Open a Finder window, select your Time Capsule or network disk in the Shared section of the sidebar, and click Connect. If necessary, enter your user name and password.
On the Time Capsule or network disk, select the disk or volume that contains Time Machine backups. Depending on how your Time Capsule is set up, there may be one or more disks or volumes.
Locate your backup, and drag it to the Disk Utility sidebar.You can identify your backup by looking for your computer’s name in the backup’s filename.

Hello,
Thanks to the great Pondini...
http://pondini.org/TM/C3.html

I have used Airport Time Capsule with my iMac for several years. I recently purchased a MacBook Air and when it tried to backup to Time Capsule it couldn't because Time Capsule is full. How can I now use the 3TB Airport Time Capsule to back up both?

I have used Airport Time Capsule with my iMac for a couple years. I recently purchased a MacBook Air and when it tried to backup to Time Capsule it couldn't because Time Capsule is full. How can I now use the 3TB Airport Time Capsule to back up both the iMac and MacBook Air? I don't mind losing earlier backups. I have excluded some items from backing up, but since the Airport Time Capsule is full, I can't even begin to back up the MacBook Air.

On your Mac.......
Open Finder > Applications > Utilities > AirPort Utility
Click on the Time Capsule icon, then click Edit in the smaller window that appears
Click on the Disks tab at the top of the window
Click Erase Disk
On the next window that appears, select the Quick Erase option, then click Erase
The operation will only take a few minutes.
Now you are ready to start new backups of both Macs. Back up one Mac first, then back up the other. Do not try to back up both Macs as the same time.

Can time capsule be use simultaneously as a wireless hard drive and time machine backup?

Hello, I currently have a macbook pro retina and have about 600 gig of content. I am tired of hauling around an external hard drive with him to hold it all. I was thinking of getting a Time Capsule but wanted to know if it can serve as both an external hard drive for my content as well as the destination disk for a time machine back up. If not, can I attach an external hard drive to the time machine to use as the backup drive. Oh one more thing, will I only be able to see the content if I connect to the same home internet network or will I be able to access it with any internet connection regardless of where I am??

Hello, I currently have a macbook pro retina and have about 600 gig of content. I am tired of hauling around an external hard drive with him to hold it all.
Who is him?? The MBPr.. interesting choice of pronoun if it is.
Do you really need 600GB of content.. ??
You can buy a 1TB 2.5" drive in a tiny holder now. In terms of the amount of lugging.. I doubt you will feel that much extra.
I was thinking of getting a Time Capsule but wanted to know if it can serve as both an external hard drive for my content as well as the destination disk for a time machine back up. If not, can I attach an external hard drive to the time machine to use as the backup drive. Oh one more thing, will I only be able to see the content if I connect to the same home internet network or will I be able to access it with any internet connection regardless of where I am??
We do not recommend the TC as an external hard disk to store your files. It has no.. repeat NO ability to back itself up.. it is a sealed unit without spare parts available.. If it dies.. apple will replace not recover. Say goodbye to all your files.. and frankly that are not that reliable.
TM cannot backup a network drive.. and you cannot backup without using a 3rd party software and another USB disk or NAS.. so.. to cut the long story short.. buy the right box.. a NAS.. QNAP and Synology make real NAS, with fully integrated backup that can do TM backups.
If you do decide on the TC for your files.. you can access it locally no problems.
From WAN over the net using BTMM and iCloud.. remember every file movement is restricted to the slowest speed in the network.. usually your upload speed at each end.. try doing anything at 800kbps which is all most people get. If you have high speed fibre then great.
A real NAS will be accessed by SFTP directly using dynamic dns or static public IP .. even better.. but the same limitation applies.. speed of the convoy is the speed of the slowest ship.
A dropbox in the cloud is often a better way although accessing 600GB is still not easy.. and getting it up there.. harder still. But download speed is a lot better than upload.

Whenever I try to sync my iPod Touch 5th gen with iTunes I get an error message saying "The iPod "*****" could not be synced because the sync session failed to start". Is there any way I can fix this?

Whenever I try to sync my iPod Touch 5th gen with iTunes I get an error message saying "The iPod "*****" could not be synced because the sync session failed to start". Is there any way I can fix this?

B-rock, thanks for posting the above. I actually have the same issue, running Windows XP and I don't have that backup location, \Application Data\Apple Computer\MobileSync\Backup\. When I go to Documents and Settings\(username)\ there's a AppData folder followed by:\LocalLow\DataMngr\ .
I have the latest update, 5.0.1 and I have the iPod Touch 3rd gen.
I have tried removing itunes and all that is associated with it then reinstalling and keep getting the same message. I've reset my ipod thinking that would help but still, no backup.
In iTunes, Edit, Preference, Device there are no backups.
What am I doing wrong, can you help?
Thank you!

I try to restore ipad to ios 7.0.4 but the tunes show error ,the ipad could not be restore because the firmware file was corrupt, i have the latest update from itunes and windows and i turn off antivirus and firewall and the error is the same , what i do?

i try to restore ipad to ios 7.0.4 but the tunes show error ,the ipad could not be restore because the firmware file was corrupt, i have the latest update from itunes and windows and i turn off antivirus and firewall and the error is the same , what i do?, my ipad is show apple logo
please what i do

Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H.

The backup disk image "/Volumes/Jeffrey Brown's Time Capsul-1/Main.sparsebundle" could not be created (error 17).

The backup disk image "/Volumes/Jeffrey Brown's Time Capsule-1/Main.Sparsebundle" could not be created (error 17). How can I fix it?

Try just rebooting the TC.. or a reboot of the network..
Turn everything off and restart in correct order.. modem.. TC.. clients. 2min gap.
Try C9 in pondini for that error.
http://pondini.org/TM/C9.html
I generally make a nuisance of myself here by suggesting Apple names are more curse than help. Apple automatic naming conventions are causing havoc.. change everything to SMB compatible names.. ie windows networking which is the base common denominator of networking.. ie if it works with SMB it works on any OS.
Short.. less than 20 characters. 10 is usually plenty. Why type more than you need to?
No spaces.. spaces have to be removed even in apple names..
Pure alphanumeric.. some characters cause issues.. again the apostrophe is a nasty item to all other OS.
The -1 is stupid Mountain Lion.
eg Jeffrey Brown's Time Capsule-1
Change to JBTC

Restore new iPad Mini from iPad 1 backup. Ican update new apps from Apple store but most of my apps have been showing the Waiting status for over 12 hours. Store shows them as installed. What gives?

Restore new iPad Mini from iPad 1 backup. Ican update new apps from Apple store but most of my apps have been showing the Waiting status for over 12 hours. Store shows them as installed. What gives?

If the downloads are stalled or "waiting" - try these suggestions.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.

Updated to an iphone 4s from iphone 4. Did backup and sync but some apps have not been copied to the 4s although they do show up on the iphone4. How can I get my missing apps?

Updated to an iphone 4s from iphone 4. Did backup and sync but some apps have not been copied to the 4s although they do show up on the iphone4. How can I get my missing apps?

Download Past Purchases
http://support.apple.com/kb/HT2519
Log into iTunes using the account the Purchase was made with... Click on Buy... and a notice will come up saying you already have it... do you wish to download it again... Click Yes...

I want to set up my time capsule on a completely new network & location without losing the old backups. How do I do this?

I want to set up my time capsule on a completely new network & location without losing the old backups. How do I do this? I cannot find anything in the user manual.

The TC is very hard to just move.. it retains too much of the old network setup.. buried deep in the bowels of the firmware configuration files.. or even on the hard disk special partitions used by the TC.. invisible to you btw.. !!
Do a factory reset and setup from scratch.
That factory reset will have no affect on your backups.. even if you rename the TC.. not a bad things since you also want clients to respond to the new network.. simply reset TM to the new TC name and location.
See A4 here.
http://pondini.org/TM/Troubleshooting.html
Factory reset.
The Factory Reset Gen1-4.
Unplug your TC. Hold in reset. and power the TC back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
Factory reset Gen 5
Hold in reset for about 5sec until the status light flashes quickly.
If your AirPort Time Capsule still doesn’t respond, do a similar reset to the Gen1-4.
Unplug your AirPort Time Capsule .. hold in reset and power the TC back on.. without releasing the reset.. wait until status led flashes rapidly.

I am trying to update my time machine backup on time capsule, but time machine keeps trying to create an entirely new backup (evidenced by the 200GB backup size). How can I get time machine to modify my old backup rather than create a new one?

I am trying to update my time machine backup on time capsule, but time machine keeps trying to create an entirely new backup (evidenced by the 200GB backup size). How can I get time machine to modify my old backup rather than create a new one?

It must have found the old backup corrupt.. so you will more than likely have little choice. You can archive off the old backup if it is still useful.
You can also verify it. See A5 http://pondini.org/TM/Troubleshooting.html
He also has some info on this problem. eg C13.

Recently bought a new computer and all my music appears in iTunes as well as on my computer in a saved folder. When I try to play the music in iTunes I get an error that reads"the song could not be used because the original file could not be found."

Recently bought a new computer and all my music appears in iTunes as well as on my computer in a saved folder. When I try to play the music in iTunes I get an error that reads"the song could not be used because the original file could not be found. Would you like to locate it?" Hope you can help me solve this issue.
Thanks,
Shellyboo

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

My partner deleted my itunes (10) library. I use a WD external back-up and retrieved my itunes library, but when i try to play a song i get the message 'could not be used because the original file could not be found Would you like to locate it?'

My partner deleted, by accident my itunes library. I have an iMac 10.6.7, Itunes 10. I use an WD passport as an external back up and retrieved my itunes library but now get the message "could not be used because the original file could not be found. Would you like to locate it?" so itunes is not recognised the exclamation marked songs, how do i get the retrieved files recognised. At times I get fed-up with Apple blocking files being used, although I like the product its restrictions are so silly!

You not only have to retrieve the library file from the backup drive but the actual music files (usually stored within the "iTunes Media" folder) as well.

HT1668 I get the "Unable to Move Message. The message could not be moved to the mailbox Trash". whenever i try deleting from my ipad 2. I am unable to delete from Trash...HELP

I get the "Unable to Move Message. The message could not be moved to the mailbox Trash". whenever i try deleting from my ipad 2. I am unable to delete from Trash...HELP!
Additional info...I am trying to delete these emails from a Webmail address. the Trash currently has 11 messages and they arent being deleted.

Try turning the account off and on : Settings > Mail, Contacts, Calendars , then tap the account on the right, slide Mail to 'off', exit settings and go back into the Mail app, and then go back to Settings and slide Mail back to 'on'
If that doesn't work then try closing the Mail app via the taskbar : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
Another option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
If you still can't delete them then go into Settings > Mail, Contacts, Calendars, select the account on the right-hand side of that screen, select Account, then Advanced, Deleted Mailbox, and under On The Server tap the 'Trash' folder so that it gets a tick against it - then come out of that series of popups by tapping on the relevant buttons at the top of them and then see if you can delete emails.

I try to backup my Lacie Rugged Thunderbolt with my Time Capsule but the Lacie is not active (grey) in the Time Machine preferences. Why ?

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