I try to conect to the itune store but it said that i have an invalid addres
when connecting to the itune store keeps telling me that i have an invalid addres. what should i do?
Do you currently have a credit card set up in your iTunes store Enter Payment Information screen?
If so, grab a recent statement for that card and check to make sure that the address that shows up in your Enter Payment Information screen exactly matches the address showing on your credit card statement. For example, if your address in the credit card statement says "Street", the iTunes screen has to also say "Street" (Not St or Str.) Also match the capitalisation of the address on your statement. (If it says STREET in the statement make it say STREET in the iTunes screen, not Street or street.)
Also make sure that your name in the iTunes screen exactly matches the one in your statement. (Say, if you've got a middle initial in the credit card statement name, you need one in the iTunes screen.)
After doing that, does that get you past the invalid address thing?
If not, there's some additional suggestions in the following post:
"invalid address"--solution from Apple support that worked for me
Similar Messages
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I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account.
toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
When I sign in to the itunes store, it tells me that i have to sign in at another time
When i sign in to the itunes store, it tells me that i have to sign in at another time.
did you get a resolution?
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I am having problems with hullu plus, to wach tv shows or any, I call them but they say the problem is with my iPad, bur I used to wach with no problems do you have any suggestion. On wath to do?
Update your iPad to iOS 5.1.1. Connect your iPad to your computer, launch iTunes then click on the Check for Update button.
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There has been no charge, and I can't tell if they are upgraded songs.
"ah, so It's really up to the artists/ Distributions people that decide what can be published or sold? "
Yes. -
what should i do to fix this problem
Most, if not all, of the Angry Birds apps are not universal. The HD iPad versions won't sync to your phone, they are for iPad only. If you want the iPhone versions, you have to purchase them separately.
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When I try to go to the Itunes store my computer says the connection timed out
When I try to conect to the apple store I get the message that connection timed out.
Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than Network connectivity tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here. -
HT201304 why I cannot conect to the iTunes store with this iPad?
why I cannot conect to the iTunes store with this iPad?
when I want to download something, always show me " cannot connect to the intues store ? What I can do now ?Usually it's because you are not making internet connection via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Cheers, Tom -
I downloaded 11.1 but now can't access the store, can only view my library. I've reinstalled but still get a blank, white screen when I try to go to the itunes store. How can I get to the store for purchases?
In iTunes prefs>Store - is the Store check box unchecked?
Did you repair pemissions with Disk Utility?
MJ -
After I open ITunes if I try to connect to the ITunes store or the App Store i get an error message.
It reads
"ITunes Has Stopped Working"
"A problem caused the priogram to stop workin correctly. Windows will close the program and notify if a solution is available"
I have rebooted, made sure I am up to date with itunes version and windows but it still wont work. My internet connection is fine
How do I reestablish contact with the ITunes store?Hello. Have you tried using Safe Mode yet? For PC hold F8 on startup and select Safe Mode from Advanced Boot options screen. Also try reinstalling iTunes. Also open up the error console (wherever that might be; I'm a Mac person) and post the error that is causing it to quit. Hope it works!
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I have a credit in the iTunes store but when I try to purchase apps I am asked for credit card information
Are there two separate stores. How can I make purchases?same here but i cant purchase a movie or anything
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ok... i am trying to sign into my apple account in the itunes store on my ipod and i have all the correct data for my credit card and it says " your payment information does not match your banks records. try again or nenter a new payment method. " what does this mean and how can i fix it??
- See:
]iTunes Store: My credit card's security code or zip code does not match my bank's records
- If still problem contact iTunes by:
Contact iTunes -
I just got the new itunes and I can open itunes and see my music but whenI try and go to the itunes store it just loads to a white page. I try and refresh and go to the home page and nothing happens. I can sign into my account and the tabs for the itunes store pop up like they normally would when browsing the itunes store but when I click on one of them, it is a blank page. Is there a setting I need to change? Does it just take an extremely long time to load? Please help!!
Bucktr09:
I'm having the exact same problem. I upgraded to the newest version of iTunes on my iMac and ever since I did the store is a blank white screen. I can get my library content but the store is a no go. Is there any one out there with a solution? -
Every time I try to connect to the iTunes Store I get this error message
"iTunes could connect to the iTunes Store. The host is down.
Make sure your network connection is active and try again."
2011 2.3 GHz i5 Mac Mini
8GB ram
OS 10.7.2
iTunes ver 10.5.1
My internet connection is fine.
Anyone know how to fix this? Every reference I have found is old, nothing recent like Lion or newest ver of iTunes.
Help Please!Hey thatssoivi,
If you are having an issue with being unable to connect to the iTunes store, I would suggest that you troubleshoot using the steps in this article -
iTunes for Windows: iTunes Store connection troubleshooting - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L -
I am running windows 8.1. Whenever I try to connect to the ITunes Store, I get the message that windows has stopped working. I have unistalled Itunes ran an update to the windows 8 for any updates. I then reloaded ITunes and the same thing happens. Any suggestions? Thanks
Hi tonymontenegro!
I have two articles that will help you troubleshoot this issue. First, an article on unexpected application quits with iTunes:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
This next article can help you troubleshoot this as an iTunes Store connection issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden
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