I try to download a app and it says that my account is deactivated ?
I try to download a app and it says that my account is deactivated ?
For assistance with a disabled account, see this support article:
http://support.apple.com/kb/TS2446
If that doesn't help, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.
Similar Messages
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I try to download an app, and it says that there is an error in the app , Ive tried to download other apps and i get the same error. can someone help?
You need to reinstall the App Store.
Use Lion Recovery to do that. -
When I try to download an app, a message saying that my apple Id has been disabled. How can I fix this? I already reset my password.
I just did, I am waiting for them to get back to me.
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When I tried to download it again, it said open where it usually would say free. And when I clicked open, nothing would happen. How do I get it back?
1. Double-click the Home button and swipe Task Bar to the right. Check the Volume and Mute settings.
2. Hold the Sleep and Home button down until you see the Apple Logo. -
I try to update my apps and it states that my account is disabled
I have tried to log into my account, and it lets me. I updated my form of payment, however on my phone and Itunes, it still states it's disabled. What do I need to do?
Contact iTunes Customer Service and request assistance
Apple Support iTunes Store Contact Us -
Whenever i try to buy a new song or download an app my ipod says that "your apple id has been disabled" i have changed my password several times and it still says the same thing. What can i do???
This may provide the answer:
Apple ID: "This Apple ID has been disabled for security reasons" alert appears -
While in Japan on a trip, I updated my iPhone to iOS6. Now, when I try to update my apps, I'm told that my account is not good in the Japan store I must switch to the USA store. How do I do that so I can download and update apps at home in the USA?
Your Apple ID is tied to the US store. Log out of the store, then trying logging back in.
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when i try to download an app and i have entered my password i am asked to add three security questions. I can add two questions and an alternative e-mail address, however it will not let me select the third security question.
Thanks Liam. After the second ap download it asked me three security questions on iTunes and on my MAC it allowed me to set up these with no error on the third question. iPAD 3 now downloads apps fine.
Apple really need to sort out this issue or provide guidance on this. Two days of the unit not really being fit for purpose - what use is an IPAD without the ability to download aps.
Also NO Response from Apple via online tech support and it's now been nearly 24 hours - I was told by telephone support I would get a response within 24 hours or less, as also stated in the email response too!??
It would be good to get a formal response from Apple on this rather than radio silence. -
hey i need help with my ipod, i try to download facebook app and it wouldn't let me because it say ios 4.1 require and i dont have ios how do i get it ? please i need help ASAP
What generation of iPod touch do you have? If you don't know, see:
http://support.apple.com/kb/HT1353
If you have an first-generation iPod touch, it can only go to iOS 3.1.3 and hence will not run the Facebook app. If you have a second-generation iPod touch, see:
http://support.apple.com/kb/HT4623
Regards. -
My iPod will go to the app store and act like it's connected but once I try to download the app and I put in my password it says that I can't connect to the iTunes store
Try "resetting" your Apple ID account > My Apple ID
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Whenever I try to download an app, it always says "Cannot connect to iTunes Store", even though I am connected to wifi three bars. And sometimes it just goes blak and quits the app. Right after I downloaded iOS 6 this started to happen. Please help me.
See these previous discussions help.
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities -
I cant download from appstore. I made my apple Id but when I try to download from app store it says this id has not yet been used in itunes. what should I do?
Follow the on screen instructions to set up an iTunes account using your Apple ID.
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Why does every time I try to download a app it's says my credit card security code is invalid but it's the right one?
Apple I.D. support:
http://www.apple.com/support/appleid/
FAQ about Apple I.D.
http://support.apple.com/kb/he37 -
Everytime i try to download from app store it says there is some error please try to down load later
everytime i try to download from app store it says there is some error please try to down load later
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
I have some updates due on some Apps I have downloaded but when I try to update I get a message saying that my account is not in the UK store so must switch to Ireland before purchasing. Does anybody know how you change stores? I did not do this deliberately!
Yup! Here:
http://support.apple.com/kb/HT1311
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