I TRY TO DOWNLOAD ELEMENTS 13 TO ELEMENTS 8 SAYS DOWNLOAD NOT APPLICABLE SN [removed by moderator]
MY ORDER NUMBER [removed by moderator] SERIAL NUMBER [removed by moderator] I MAY HAVE ORDERED FOR THE WRONG ELEMENTS NUMBER I HAVE ELEMENTS 8, WHEN TRYING TO DOWNLOAD IT SAYS NOT APPLICABLE.
THANKS FOR YOUR HELP
ROGER
It appears you purchased without trying the software first only to find out that your computer does not meet the system requirements for the software. System requirements | Adobe Photoshop Elements
Unless you have plans to upgrade your system, your best hope for the moment is to pursue getting a refund.
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