I try to download from my app store but wont download, it ask me to upgrade to mac OS X 10.10 which i try to download but was not going through. i think am having a MAC OS X 10.6. secondly, what is Macintosh HD all about?
i try to download from app store but was asking meto upgrade to MAC OS X10.10, which i try to download but wont donwload, i have a IMAC( mac os x 10.6.3), how can i go about it?
Have you used SoftwareUpdate to get to 10.6.8 yet?
That's one requirement.
Similar Messages
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i have a game called dino island that i downloaded from the app store it wont work after i click on an island why can you help?
See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod -
Downloading from the App Store the message "There was an error in the app store. Try again later (4)'. Then 'unexpected error'.
I've been getting this message now for the last couple of days. I can download other apps on my phone with the same apple ID but have now experienced this on my Mac firstly when downloading Yosemite immediately after being asked for my ID password, and then having tested with a couple of other apps, so it's not related to the download.
I'm using OS X 10.9.5 on a Mac Book Air.
I've shut down on a number of occasions and tried again
App Store is version 1.3 (201.7)Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and test. If there's no change, restore the item you deleted from a backup, overwriting the one that may have been created in its place. Otherwise, you may need to recreate some of your settings in the Network preference pane.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Credit for this solution to ASC member luis.pinho. -
Hello there, I'm new to the Apple world, and I'm still learning my way around.
Why is when I try to download from the App Store, it says "The application cannot be downloaded."
It doesn't ask me for payment or anything. When I click on download, about 10 seconds later, that message pops up and nothing is downloaded onto my laptop. I can download other stuff onto my laptop for e.g. Microsoft Word and other various programs such as Google Chrome from the internet. However, I just cannot download from App Store. Any suggestions on how I can download apps?There is nothing wrong with my iTunes, is more of the App store that I am concerned about. And I've tried the "Authorise this computer" yes it does download when using iTunes, but no luck with App Store. And, yes I am logged onto iTunes when doing purchases.
I find this really fustrating because the App store works fine on my ipod but once it comes to my macbook, it does not download. A few seconds later after I click on an app to download, the pop up message notifies me that the purchase cannot be downloaded.
Anyways, thanks for your suggestion. -
When trying to download from the app store I keep getting an error message saying "this version of OSX 10.10 cannot be installed on this computer"; however, when checking the requirements I have them all.
Specs
Macbook Pro 15 inch
OS X 10.7.5
4GB of memory
>120GB of storage availableMacBook Pro (Mid/Late 2007 or newer) is required. You've not indicated which one you have. If yours is one of these, then http://www.apple.com/support/mac/app-store/contact/
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2 -
If I downloaded from the app store will they be compatible with my mac
If I downloaded from the app store will they be compatible with my mac
If you mean apps that you bought from the iTunes app store for your iOS device, no they are not compatible with the Mac.
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How do I fix the problem of getting the message" Your apple ID has been disabled" when I try to download from the app store?
Contact itunes support
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any app I download from the app store doesn't open. after I finished downloading the app I tap it to open but it crashes as soon as i finish downloading it. yes, the downloading process works but any app I download won't launch. pls help
Hi,
Install the v10.6.6 combo update available here. It's ok to do this even though you are already running v10.6.6. The combo includes fixes that were not included in the original update.
http://support.apple.com/kb/DL1349
Restart your Mac and try the MAS again.
You can download apps directly from the MAS once you have it running.
Considering the TM backup took so long, make sure there's enough space on your Mac startup disk.
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. *Make sure you always have a minimum of 15% free disk space.*
Carolyn -
When I have a software update notification and I go to the 'Updates" tab of the App Store and click 'update', the flash screen 'Sign in to download from the App Store comes up the the Apple ID is wrong and grayed out so I can't change it. Where is the bogus Apple ID stored? How can I 'ungray' it to make it editable?
I'm running Mavericks 10.9.4 on an IMAC 2.5 GHz Intel Core i5.You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
4. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method. -
I downloaded from the Apps.store a game named,"Ninja Run". When I was plkaying the game, I got out and a message appeared, asking me whether I would like to buy 5 revivals for Rs.170/-. When I hit the,"Buy"button, I was asked to confirm my Credit card details. I confirmed it and was asked to enter the Security Code. When I did so,, a message appeared telling me that the Security Code was invalid and the purchase could not be completed. When I continued the game and got out again, the message appeared again asking me whether I wanted to buy. Thinking that my purchase was not completed, I again hit the,"Buy" button. Nothing happened. I continued the game and when I got out, I received the same message and obliged accordingly. This went on for three or more times. By this time,however I got confused and quit the game. All these things happened on 6th September 2013. The next day,I was shocked to see 5 receipts from the Apple Apps.store in the In Box of my email account,each for Rs.170/-
totalling Rs850/. Worse still, when I played the game the next day and got out and asked for a revival, would you believe it, I was again asked whether I would like to buy 5 revivals for Rs.170/-.
Thus,I ended up buying a game for Rs.850/- while the actual price is only Rs.170/-,and not even able to play the full game.
Could anyone please tell me whether I can get a refund of Rs.680/-,the extra amount I paid for this game.
I will be much thankful to anyone who can guide me and help me claim the refund. Thank everyone.For customer service issues, go here...
https://expresslane.apple.com/Issues.action -
Cannot download from the App Store
I have tried many things:
Used the Activity Monitor to stop "storeagent"
Terminal to:
rm -r ~/Library/Caches/com.apple.appstore
rm -r ~/Library/Caches/com.apple.storeagent
rm ~/Library/Preferences/com.apple.appstore.plist
rm ~/Library/Preferences/com.apple.storeagent.plist
rm ~/Library/Cookies/com.apple.appstore.plist
Sign-out/Signed back in iTunes/App Store
Changed password for iTunes/App Store
Verified Account including Credit Card Info
Repaired Disk
Repaired Permissions
Reloaded Mountain Lion (ML)
Verified Programs (ML, iTunes) were up-2-date
Disabled anti-virus software
Disabled Firewall
I can purchase Apps or purchase songs from iTunes; just cannot download. I get "An error has occurred" (on Purchases Page) I get an alert when downloading from the App Store to go the Purchases Page and try downloading.
This is on my MacBook Pro running ML. (v.10.8.2) I can sign into my account using my wife's MacBook Air and download all day in either iTunes or the App Store. I can also download with my iPad.
I really am at a loss. There may be more that I have done but right now I am burnt out and tired of this. Apple Support has been no help.
I would greatly appreciate any help.
Tks in advance.
--SamForgot to add tried changing the time ahead and retry and set the time back correctly.
--Sam -
Pages downloaded from the App-store refuses to save: Permission denied. How can I download a new one? Please Advice .
Is the computer yours, and are you the Administrator or a user with administrator rights? Are you allowed to install software on the computer?
Check your "purchased" list. Pages should show there, and if it's not installed it should read "install" next to it.
Have you tried another mac? You can install the purchased software on another Mac by using your AppleID that you purchased the software with on the first mac.
And yes, kerropas se viesti -
When I try opening iPhoto on my iMac (OSX 10.9.2) it says I must first download the update; when I try doing so from the App store, it says there are no updates available. Stuck in a classis Catch-22 - any ideas how I might solve the problem?
Thanks a lot for your swift response. And sorry if it was a bit too hectic to go through my detailed query (which I did because it was misunderstood when I asked previously). As I've mentioned above, I was informed that updating to 5.0.1 would '''require''' me to '''delete''' the current version and then install the new one. And doing so will involve losing all my bookmarks. I guess I should have been more specific and detailed there. By losing, I didn't mean losing them forever. I'm aware that they're secured in some place and deleting and installing the software doesn't harm its existence. What I meant that if I install the new version, I'd have to delete the old one. And after installing the new version, I'd have to transfer them (bookmarks) back from wherever they are. Get it? When it updated from 3.6.9 to 3.6.13, and from 3.6.13 to 3.6.18, I didn't need to follow that process. They were already present on their own.
BTW, I'm having no problems with 3.6.18 but after learning about the existence of version 5.0.1, I'm a bit too eager to lay my hands over it.
Thanks for your help; hope this wasn't extremely long. -
Why should I "Sign in to download from the App Store"
Why does this pop up on my screen: "Sign in to download from the App Store" when I am NOT trying to download an app or anything? It interrupts my work, and looks questionable?
second mouse wrote:
Thank you thomas_r. I did what you mentioned, and in System Preferences, it said: "The App Store keeps OS X and apps from the App Store up to date." I did not realize that OS X updates are now being done through the App Store, so I updated preferences so OS X updates will automatically download. I hope now I do not get these sign-in messages, and my computer stays up to date!
i have my App Store set so that nothing is automatically downloaded, and I have never gotten the type of popup you mentioned. Depending on your system, you could end up with unwanted upgrades by using the automatic setting. The App Store recently updated EVERY instance of Evernote on my Mac Pro, rendering it unusable on two io the drives. There are a few updates that you might not want at all, such as iTunes 12. Setting it on automatic gives you NO control.
It is a fairly dumb updater. I was able to retrieve an earlier version of Evernote from a backup, but was not pleased at the behavior of the update process. Even Adobe's updaters aren't that bad. -
Registering a product to download from the app store
Hello forums, I recently was given a macbook air, A1304. I have a problem on my hands. I have Mac OS X 10.6.8 and would like to upgrade to mavericks. Though, my apple product is not registered under my name. How can I register to download from the app store? Apple says theu are unable to register products right now. Is there another way to download the newest software?
Giving away / Selling your Mac / Resetting the computer to the factory condition
http://support.apple.com/kb/HT5189
http://www.thesafemac.com/how-to-prepare-your-mac-for-sale/
Best.
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