I try to download my premiere pro, but the installation is interupted at 84%, stating "installation completed though some optional components failed to download correctly (6). Please help!!!!
i try to download my premiere pro, but the installation is interupted at 84%, stating "installation completed though some optional components failed to download correctly (6). Please help!!!!
I purchased this tonight and im debating having a refund!
You may want to try using the Adobe Cleaner Tool and try downloading again:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Similar Messages
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"Installation failed; Installation completed though some optional components failed to install correctly. (6)"
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} -----------
ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546
ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86).
Any ideas on how to fix this problem?Go to Control panel>> Uninstall a program>> Uninstall Microsoft Visual C++ 2012 and restart the machine.
After restarting try the installation. -
Download Failed:Installation completed though some optional components failed to install correctly
When I try to download Lightroom CC and Photoshop CC I get this error: Installation completed though some optional components failed to install correctly
Nobody can tell you anything without proper system info or other technical details.
Mylenium -
Not sure what it means but if I can still use it and someone knows how,that would be great.
Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
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I have been trying to download and install Indesign several times.
It downloads till 85% and then I get this error. When I hit 'try again' it starts downloading from 42%, jumps to 77% and reaches 85% and then drops off.
This is getting really annoying. I have the top of the line Samsung Laptop with highest configuration. Even my internet connection is working fine.
Please help me with this. Urgent project to work on.
-SShripad I would recommend beginning by reviewing your installation logs for any error messages which may be occurring. You can find details on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors you discover to this discussion.
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Error message: Installation completed but some optional components failed to install correctly.
The above error message, with (6) at its end, appears when I try to download AI CC. There are no fatal errors, just "optional" ones, but the program installation fails and there's no way to complete it without the optionals. I've seen this message before with other program downloads, but those have been resolved, I think by running CC Cleaner on the entire CC installation and starting again. I'd like to solve this without having to uninstall and reinstall my other apps, especially the larger ones, since the time suck is huge. Has anyone else resolved this problem?
I've had lots of problems trying to get CC apps set up--some have been solved by Adobe, apparently, as they disappear, and a couple by me. I'm also currently unable to download the latest PS bug fix, though the first one installed fine. Is this new system going to get itself sorted soon?
I've run CC Cleaner several times--though no AI CC appears on the list--and have signed out of the Cloud and back in. Computer runs Windows 7, 64 bit.I am pasting below the error log for today's attempt to download/install AI
CC. The number and specific types of non-fatal errors changes will change
with each attempt.
I am not inclined (nor have I time) to try to troubleshoot these errors
myself and will, when I have time, call consumer support to deal with this
(and with installing latest PS CC bug fixes). Earlier this year, I spent
upwards of 24 actual hours with Adobe techs on what turned out, after
several weeks, to be an Adobe server malfunction. Adobe's customers should
not have to become Adobe (or computer) techs in order to have access and
use of programs for which we pay. If you can read this error log and
suggest a fix, I would obviously be much appreciative.
G
Exit Code: 6
Please see specific errors below for troubleshooting. For example,
ERROR: DF024, DF036,D ... -
Why can't I download Adobe Premiere Pro from the cloud- have tried repeatedly, followed all the post
Why can't I download Adobe Premiere Pro from the cloud- have tried repeatedly, followed all the posted advice- all other programs have downloaded without a hitch.... what's the deal?
Hi Clearly Stated,
Maybe try downloading the Premiere Pro trial and then licensing it?
http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_pro
After you install just covert it to be licensed as part of Creative Cloud using the "License This Software" option shown here.
http://helpx.adobe.com/creative-cloud/kb/convert-cs6-licensed-under-ccm.html
-Dave -
When downloading Adobe Premier pro fails, write that the installation is complete, some optional components are not installed correctly. What to do?
check your install logs for the problem, http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
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When I download Photoshop CC I get everytime a message "Completed installation, some optional components are not installed correctly. (6)"
What can i do?
I have Windows 8 and i7 with gtx760
Please help mePlease send me the installer logs to [email protected] from C:\Program Files (x86)\Common Files\Adobe\Installers
The file name would be like: Adobe Photoshhop cc 2014 15.0 <Date>.log
-Pragya -
No sound for incoming calls but it works using speaker and earpiece. I can't hear anything but the other party can hear me clearly. I was told it's hardware problem. Would anyone please help me? Thanks
This is an annoying problem for many people. Most likely your dock connector (on the bottom where you plug in your phone) is dirty or screwed up and is probably just coincidence that it happened after you updated. Some people have had success cleaning the port with a dry clean tooth brush. There is a long discussion going on at the thread I linked below. Good luck...
https://discussions.apple.com/thread/2475631 -
I can't access my iPhone 5s because I forgot my passcode. I tried restoring it and backing it up, but it says I must disable the app "Find my iPhone" but the thing is I can't access my iPhone 5s to disable my Find my iPhone app. Please help me out ASAP!
You're going to want to force it in recover mode thent o restore the device, unplug it from the computer, hold down the home button replug it back in intil you see the Itunes symbol with an arrow pointing towards it
HEre
https://support.apple.com/kb/HT1808 -
What should/can I do?
Hi, If you are not seeing Premiere Pro app listed for download, it is most likely because of your machine being 32 bit.
Apps will not be listed if your machine does not satisfy the requirements. Check your machine's specs against the Premiere Pro system Requirements.
System requirements | Creative Cloud
Not all apps displayed for download | Creative Cloud desktop app
This shall help.
if you seeing any other issue/error, please respond back.
Regards
Ajay Jain -
Hey there,
I have two computers running the exact same version of Premiere (CC 2014) and both are currently updated.
I saved the project onto the server using one computer, then when I try to open it on the other comp I get this message:
'This project was saved in a newer version of Adobe Premiere Pro and cannot be opened in this version.'
Both comps are logged into the same creative cloud account and both work fine individually...
Does anyone out there have a fix for this??
Help would be much appreciated!!
Thanks!
BenAre you sure the updates are the exactly the same, look at the 'about' details under the help menu, are the build numbers the same:
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Hi im trying to download apps in my ipad but it cannot push through and remained waiting. This happened after i updated my software to ios 6. Can someone please help me?
You may not get a response as you are shouting at everyone.
All caps indicates shouting, is considered rude, and is difficult to read.
Many will not read such posts.
Try turning off you caps lock and asking again. -
my ipod touch has been on the charger for about a week now, before that it was working in perfect condition until it died, now the ipod just shows the apple sign and then switches to the sign that means less then 20% battery, it wont turn on! please help me fix it! it wont even connect to itunes
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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