I try to go on itunes to purchase new music but everytime i try and search for an artist itkicks me off my search engine and nothing happens....almost like im denied access to buy music.....help!
i access my itunes account and try to search for new music to purchase and everytime i try (even with money in my account) im kicked off the search engine....almost like im denied access to purchase music.....help!
your itunes may be freezing, you can close and re-open it?
If the problem persist, you can try deleting itunes and re-installing it to fix any problems it may have
Similar Messages
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I downloaded iTunes on my new computer, but when I try to download my already purchased songs a message pops up saying, "Your computer is not authorized." How can I fix this?
Launch iTunes and click on the click on the store menu item the select authorized this computer.
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I try to buy drake new album but when I click on it a blank page appear and I can't buy it what happen?
Hello bignate455,
It sounds like restrictions may be enabled preventing in app purchases.
You can enable and adjust Restrictions, or Parental Controls, on your device to prevent access to specific features or content on the device. Locate these settings by tapping Settings > General > Restrictions.
You can choose to prevent access to specific content types:
Ratings (select the country in the ratings section to automatically apply the appropriate content ratings for that region)
Music and podcasts
Movies
TV shows
Books3
Apps
In-app purchases
You can also adjust the time necessary before a password is required to purchase content.
From: iOS: Understanding Restrictions (Parental Controls)
http://support.apple.com/kb/ht4213
Regards,
Sterling -
I have already bought two tracks off of Kanye West new album Good Music, but when I try to complete album it is not available for me to purchase. Can anyone help?
I have tried many things and none of them work i have purchased over 340 songs itunes and id really noy like to lose them all.
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I have an ipod nano and would like to sync it to a new computer but when I try to do it, it tells me that i will loose all my music and pictutes in my nano to be replaced with what I have on itunes. can anybody help?
See:
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
Basically you will have to transfer its contents to the new computer and then restore the iPod and then resync. An iPod can only sync to one iTunes library.
BTW you posted in the iPod touch forum. -
I need to know how I can connect my ipod and have it upload the music on it to my new computer. I have 900+ songs on it right now and alot are from CD's that I no longer have access to. I have had this ipod for forever and I want all the music to show up on my new computer but everytime I connect it says my only options are to sync and erase everything or only transfer the music that was bought on the itunes store which isn't alot since like I said most is from CD's that I don't have anymore. Is there any way to make this happen? Please help!!!
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
Itunes says I must update to 11.1, but everytime I try to run it I get an error message saying: "an error occured while running installation" Help?
The full message reads: "Errors occurred during installation before iTunes could be configured. Your system has not been modified. To complete the installation, run the installer again. Click finish to exit the installer."
I have run it again and get the same message. Have rebooted and tried again. Same results. -
I have purchased an IPAD 2 - everytime I try and update or download a new app i get e.g. 'BBC iplayer available to download when you go in to the itunes store on computer" Why cant I download direct?
I have an ipod touch and have no similar issues - is this an itunes account setup issue?Have you tried logging out of your account via Settings > Store and tapping on your account id on the right-hand side, and the logging back in to see if that makes any difference ?
You could also try a reset and see if you can then download them after the iPad has restarted : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
A third option is to download one of the updates to your computer's iTunes and connect your iPad to it and sync it across, and then see if you can download the other apps/updates directly on the iPad. -
i redeemed my itunes card, but everytime i try to buy a song it does not work, how do i fix it?
Have you tried first redeeming the cart into your account?
iTunes Store: How to redeem a code
Next contact iTunes
Contact iTunes -
I have tons of music on itunes , but everytime i try to select it says "the original file cannot be found, would you like to try and locate it" i have no idea what happened to all of my music any tips? i have a dell windows vista.. thanks !
Basically, the computer thinks the music is 'lost'. Follow the prompts and try to locate it. It should navigate to the files and redraw the links which should make that pop up go away
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I just bought an iTunes card yesterday and redeemed it, but everytime I try to buy this one album, it says I have insufficient store credit. Which I most definitely do not.
Click here and ask the iTunes Store staff for assistance. Only they will know why for certain.
(109346) -
Hi,
As the subject header states, I purchased new mac, but lost my serial number and no longer have access to registered email. I had purchased the Creative Suite Web and Design C6 version. Support said they can only forward my lost serial number to the registered email. Since she was without effective tools, she recommended I post something on the forums for support. Anyone have the ability to get me back to using my suite?
Thank you,
PhilipOnly the person(s) you spoke to have the ability to provide you with the serial number. People here can merely suggest where to look for it. If you registered your software when you installed it originally then you should be able to find your serial number stored in your Adobe account online in the Products section.
You might want to try updating your information in your account if the email is the only thing holding back from getting the info sent to you. -
I purchased and intalled facetime but everytime i try it fails....pls help
Welcome to the Apple Support Communities
Your computer should had come with DVDs. Call Apple to get replacement DVDs > http://support.apple.com/kb/HE57 Insert the Applications DVD and install iPhoto. Finally, open > Software Update and install the most recent iPhoto version -
i downloaded an album on itunes using my new itouch; but it's only allowing me to put three songs at any one time into the music app...how can i get it to just move them all in there?
hi philly, thanks for getting back to me, especially on such a busy day.
I don't think that's quite the issue though. I bought an album and it appears in 'my purchases' within the itunes app. Yet, in order to listen to the music, i must use the 'music' app and in this application, there are only three tracks displayed at any one time from my downloaded album.
I can 'download all' from the 'my purchases' section but that still doesn't help, it just keeps the last three tracks downloaded in the music app.
I have the 'icloud' enabled and wondered if it had anything to do with that.
i have successfully downloaded another full album totally into the music app, but this first album is causing me problems. -
I have another computer that a virus may have taken over and I cannot log into it anymore. I just downloaded Itunes on a new computer but most of my songs are not on there. Is there a way to still access or find those songs? Remotely or another way? Or do I need to take it to a tech to get my files off of my hard drive?
Edit > Preferences > Store check Music under Automatic Downloads.
Open the iTunes Store from left hand column, then select Purchasedfrom the column on the right, click the Not In My Library button and select the tunes you want to download again.
That said, you seem to be under a misapprehension as to how iTunes works, or at least how it has worked in the past. It has, until recently, been up to you take care of your purchases once they have been downloaded. You had a one-time download which you were reminded to back up. With the recent change to this policy you can at least download your store purchases again, but having a personal backup of your iTunes store purchases, stuff purchased elsewhere and files ripped from your CDs will still be preferable to gathering all the stuff together again in the event of a disaster.
For a backup strategy see this User Tip.
tt2
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