I try to log into Creative Cloud using the desktop application on Windows 8 and after I input my credentials and click "Sign In", it tells me "You've been signed out"
can anyone help me, the answer posted is for windows 7
Hi Kowbok,
Please perform below given steps:
Clean up cached user login information.
Quit the Creative Cloud Desktop application.
Open Activity Monitor (Mac) from spotlight or Task Manager (Windows) and end all Adobe related processes. You may find processes like AAMupdater, AAMupdater notifier, Adobe Crash demon process.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
Delete OOBE.
Launch Creative Cloud.
Thanks & Regards,
Sanjeeta
Similar Messages
-
I have Lightroom 6 (not CC) on a Windows machine. I'm prompted to log into Creative Cloud when I restart my computer (I don't have, use, or pay for Creative Cloud), and then when I launch Lightroom, it tells me to use the application I have to log into my Adobe account...AGAIN! And then to further add insult to injury, I'm prompted to enter in the license number of my product. I've gone through this process a dozen times now...SCREAM!!!
Paulou12 what type of a Creative Cloud Membership do you have? You can find details on how to update Lightroom using the Creative Cloud Desktop application at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
Finally if you are in a managed environment then please work with your I.T. department to apply the update. -
I'm logged into creative cloud, but someone else had logged into Dreamweaver, can I log them out of Dreamweaver and login using my credentials?
I'm using an iMac previously used by a past employee. It is running OS X 10.9.3. Using the CC application, I have logged out of his account and into my own. When using other applications such as Photoshop and After Effects, my account is the one displayed in the menu. When I use Dreamweaver however, the past employee's account is displayed in the menu, and when a sync is attempted, it displays his account info.
Is there a way to use my own credentials to log into Dreamweaver separately from the CC app, or to force a sync between the CC app login and the Dreamweaver login?
Thanks -
Lost main toolbar in Dreamweaver,cannot after this log into creative cloud
Lost main toolbar in dreamweaver,then cannot log into Creative cloud.Was thinking of uninstalling dreamweaver and redownloading.Cannot do this--what next
Discussions of RE-installing
-http://forums.adobe.com/thread/1408331?tstart=0
-http://forums.adobe.com/thread/1398961?tstart=0
-and http://helpx.adobe.com/creative-cloud/help/install-apps.html
-using the cleaner after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Also, if you have specific Dreamweaver questions that don't relate to installing...
Start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll -
Problem logging into creative cloud for updates - Unknown server error
Problem logging into creative cloud for updates - Unknown server error working fine with my laptop but this error comes up everytime I try to update adbobe cloud programs on my main PC?
Try this article and check if that helps. http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
Else, download CC desktop app again from CC website. -
hi, i am a littl confused as I logged into creative cloud and bough the in design plan for a year but i cant seem to donwload it... there is a window that pops up and it says its downloading but its taking forever? any advice?
Hi Dima,
Please refer to the help documents below:
Troubleshoot Creative Cloud download and install issues
Error downloading, installing, or updating Creative Cloud applications
Regards,
Sheena -
logging into creative cloud library in photoshop ????? looking all over for it, I'm logged in on the desktop app but it still dons show as logged in in photoshop. please help
Window > and select Libraries By default it should appear in the tabbed panels above the layers panel with adjustments and styles
-
Logging into Creative Cloud Desktop Fails
I can log into adobe.com to access everything about my account, even reset passwords but everytime I attempt to log into Creative Cloud Desktop, it immeidately reads You Have Been Signed Out. The subscription is active and current, nothng in the firewall or seervices appears out of order.
Thanks
Dennis HamiltonHi Dennis,
Please follow this step by step procedure:
1. Open a Finder window, select Go>Go to folder option, type in ~/Library and hit enter.
2: Now navigate to Application Support/Adobe/OOBE/.. folder.
3: Delete opm file under OOBE.
4: Rename OOBE to OOBEold.
5: Check if you have AAMupdater in the same location.
6: Please rename it to AAMupdaterold.
7: Click on gear icon on Creative Cloud desktop app and choose Quit Creative Cloud.
8: Then launch it, sign-in and click on Apps tab.
If you're continuing to have issues please post back
Thanks!
Eshant -
issue is happening on a Mac. I cannot log into creative cloud all I get is for squares in the center of the screen that a blinking
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
Wrong Email address to log into Creative Cloud Desktop, How do i switch to my email address?
Hi Hendy20,
If you are not able to proceed to the sign out step trough the Creative Cloud Desktop Manager, please follow the steps below then :
Delete the OPM.db file :
Close the Creative Cloud application.
Navigate to the OOBE folder.
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
Delete the opm.db file.
Launch Creative Cloud.
If you are not able to find that file, please check the following link, that may be because your library is hidden.
http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
Please, let us know how it goes.
Thank you.
Arnaud. -
I cannot log into my account using the sync key that was given to me and nothing I do seems to fix it. Is there anyway I can "reset" my username? I'd like to reopen an account using my same username as opposed to starting from scratch.
reading through that, it doesn't look like you were given up on Candice. you never replied to StarDeb's last set of questions in that thread. she was probably waiting to hear back from you.
why didn't you reply? -
So I upgraded my 4S phone to IOS6, and when I try to log in to Cloud on the phone, it comes back as wrong password. I tried a dozen times, VERY SLOOOOWLY to make sure I wasn't making some sort of typing error, but noo.
hi i had the same problem today when i updated my itunes to latest version. however, i have just found my songs in the 'itunes media' folder. this was accessed through 'my music' then keep clicking through until you find itunes media and all my library songs were in there and i then just added these files to my library and all were restored however, i have lost all my playlists but at least my 700 songs are back. very dissapointed with apple that they have let this happen with their latest update, the previous version was miles better than this one . hope you find them. stevo
-
I am having trouble signing into the Creative Cloud. I try to sign in and it then tells me, "You've been signed out." Help please!!
HI Sarah,
Kindly try: Error: You are no longer signed in to Creative Cloud applications
Thanks,
Atul Saini -
When I try to log in it tells me "you have been signed out"
I am trying to access my CC app to update everything but it won't let me sign in. Even after resetting my password, when I try to log in it tells me "You've been signed out" and won't let me access the cloud. On top of that all of my apps have reverted back to their trial versions. Please help.
Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://forums.adobe.com/thread/1504792 -
In Creative Cloud, does the $9.99/month Individual Photography plan come with BOTH Lightroom and Photoshop CC? It is not very clear on the home page. It shows both and mentions both, but doesn't specifically say BOTH come with the monthly $9.99/month plan. Can somebody clarify?
Special Photography Plan
http://helpx.adobe.com/photoshop/kb/differences-photoshop-creative-cloud-photography.html
Maybe you are looking for
-
Why do colours change in the printed document
When I add a logo to my artwork in illustrator, import the illustrator file to a word template and print, it changes the printed colours dramatically..(black to blue, green to black and yellow to pink). Do I need to change a setting for that imported
-
E_AUTH_BAD_DEVICE_KEY_OR_PKCS12
I have successfully installed ADE and downloaded my first ebooks from my library. I downloaded some more books, but now when I try to open the .ascm files with ADE, I get the following error: "Unable to download Error getting license. License Server
-
Entire Song As Ringtone (Not Clock Alarm).
Around a year ago i make a ringtone with iTunes using a trick i saw on youtube and everything works fine until 5 months ago when i was checking out the ringtones i have on my iPod i notice that i have now an entire song as ringtone and i been trying
-
How to use getEquipmentStatusCondition() ?
Hi, I would like to use the function getEquipmentStatusCondition to filter mly equipment list. But, during the process an exception is launch. After debug, i've seen it is at this point (in the UIHelperImpl.java): if (parent == null) { ---> size = ((
-
HT1751 how to recover lost back up password
I have restored my iphone 4s and am trying to use my latest back up but forgot my password, is there a way to recover