I try to open itunes and it tells me i need Quicktime 7.5.5 and i can't find it.
So I did a fresh install of OSX on my late 2007 macbook and after doing all the updates through software I get an error when I attempt to open iTunes. I get an error that says I need Quicktime 7.5.5 but I cannot find this update through the site and the computer will not find it when I have ti do an autocheck for software update.
I have OS X 10.5 (Leopard) which I just did a fresh factory reset on my 2007 Mac Mini. I did a Software Update check and it showed a Combined Update for 10.5 with an enormous download size of about 800 MB. It also showed a separate iTunes update of about 100 MB, so I just downloaded the iTunes one for now.
Unfortunately, I received the same message about needing Quicktime 7.5.5 with a URL link that did not provide any update, but rather just the Quicktime features.
Cutting a long story short, I found (and am installing) this link, which appears to address any issues specifically for OS X 10.5 (Leopard) users.
http://support.apple.com/kb/DL761
Similar Messages
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I installed itunes and quick time but when I try to open itunes I get a message that reads "quicktime failed to initialize (error -2096). I have removed both itunes and quicktime from my computer and re-installed them and I still get the same message. What do I do to get itunes to work?
That one is often a compatibility mode problem. Try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode -
As of late I am unable to run forwarded videos ie utube ect on safari- my MAC tells me I need adobe flash- got it still neg - now my bank statement is in PDF format and my MACtells me I need adobe reader - got it still neg WHY CAN'T I RUN THESE THINGS ON SAFARI???
Hi...
For videos. Uninstall the current Flash plugin then reinstall new > Troubleshoot Flash Player | Mac OS
Quit then relaunch Safari. From the Safari menu bar click Safari > Empty Cache
Try a video.
All online bank statments are in PDF format.
Go to /Library/Internet Plug-Ins
Move the Adobe PDF Browser plugin (or just PDF Browser plugin) to the Trash.
Now try a bank statement. -
How can i get Itunes to work, how do I get a never version of qicktime player om my mac ? I am not so good at theese datathings
Click here and install the software.
(105196) -
can some help me everytime I try to open itunes store an error comes up saying windows experienced a problem and program stopped working. Itunes opens this just happens when I go to the store
Hello Ducati848,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario -
I tried to update to the most recent version of itunes but the update failed. Now when I try to open itunes I get a dialog box telling me it can,t open because MSVCR80.dll is missing. I tried uninstalling and reinstalling itunes but I grt the same message. What can I do to fix this?
Solving MSVCR80 issue and Windows iTunes install issues.
Thanks to user turingtest2 for this solution.
Solving MSVCR80 issue and Windows iTunes install issues.
If the above doesn’t do the trick entirely, then use the instructions in the following as it applies to the version of Windows you are using:
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
You may be required to boot into safe mode to complete the folder deletion process. -
I'm try to buy a movie from iTunes with my I pad 3 and it tells me there is not enough local storage and when I go to my local storage there is a lot on free storage I also restarted my ipad but still the same prob what do I do?
5GB is typically not enough space to download a movie. Often, movies take from 3 - 5 GB to begin with. The only option you have is to delete more things from your iPad. You can remove unused Apps, pictures, music, text message (messages with pictures can take up a lot of space), email messages, books, magazines etc.
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every time I try to open itunes I get a message saying "runtime error. An application has made an attempt to load the C runtime library incorrectly. I have already un- and re-installed it, but i get the same message as before. How do i fix this? I don't want to lose my music and would at least want to save that.
Follow the instructions of tt2 given in https://discussions.apple.com/thread/5822086 and note to run as admin
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after installing maverick i get this message when i try to open itunes:Unmark the 32bits modus-but i have unmarked it several times!The new iTunes requires 64bits modus so what shall i do?
I upgraded my 2007 iMac (20") to Maverick. Should never have done this! Lost mail, lost my mail archive, lost numerous programs/applications, lost all my installed hardware, spend 4 days on getting it running again with the (supreme) help of Apple Care. However it should not have happened at all!
iMac Computers with less than 4Gb of internal memory (as explained by Apple Care), or less than (estimated) 150Gb of free disc-space should not upgrade! Simple as that and the App Store should warn you about that and not simply let you pick up your free copy of Maverick! -
When I try to open iTunes app on iPhone 5, it starts to open then closes straight away, I upgraded to iOS 7.0.2 and it has been like this since I upgraded!
I also had this problem. Go to settings> itunes & app store, tap on your apple ID and sign out. Then open itunes store. It should now open.
Then sign back in again and the problem should be resolved -
It says this when I try to open iTunes:
Apple Application Support was not found.
Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again.
Error 2
I've tried uninstalling it and installing it several times. I've tried to download Apple Application Support separately but it just says:
An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4... Please refer to Help and Support for more information. HRESULT:0x800736FDYou have missing information in your Windows programming.
You need to repair your computer so it can run iTunes. If you plug those error codes into your browser you may get an answer. -
When I try ot open iTunes on my computer I get an error message stating "The iTunes Library.itl file cannot be found or created" and the program fails to open. How can I fix this issue?
Hi pgarard1,
If you are having issues with launching iTunes after an update, you may want to take a look at the troubleshooting in the following article:
iTunes for Windows: Doesn't open after upgrading in Windows Vista or Windows 7
http://support.apple.com/kb/TS2363
Regards,
- Brenden -
I am using a Windows 7 laptop, 64 bit. When ever I try to open iTunes, it immediately freezes and says "iTunes has encountered a problem and needs to close." I have tried uninstalling then reinstalling, and also going back to previous versions. Any ideas as to how to fix this? Thanks!!
You need to remove all installer file, uninstall iTunes and all related programs, then do a clean install.
Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch -
I updated my itunes to 11 and found out my phone and ipod were not compatible. I uninstalled it and reinstalled 10.7 but now I get an error message when I try to open itunes saying "the file cannot be read because it was created by a newer verison" What do I do?
Thank you for clarify I'm supposed to read the ENTIRE article. I thought I was just supposed to read the title and magically everything will fix itself. I appreciate you taking the time to help me however I do not appreciate the caps and the way you have addressed the situation. If you are not going to kindly help people/make suggestions just don't try! And for the record my conclusions are not illogical, the iOS7 thing is on the website in small font (which I got by reading the ENTIRE thing) and you should really find a new hobby because your socialization skills need some help! That goes for you too Chris. Not everyone is a tech nerd
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I had a new hard drive fitted to my imac and restored it from my time machine back up on an external hard drive when I try to open itunes I get this message "the itunes library extras.itdb file is locked, on a locked disk, or you do not have write permission for this file"
To solve this issue all I did was check to ensure that the file permissions were set as described by the earlier posts, followed by simply deleting the iTunes Library Genius.itdb file. Once the file was deleted I was able to open iTunes without difficulty. Note that I am running Windows 8. Hope this helps!
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