I try to Open Photoshop and it prompts me to login - when I do - it just kicks me out

When I try to open photoshop elements it says I have to login. I do and then I am prompted to accept the "Terms and Conditions" after I accept the screens goes away. No photoshop!
HELP! Please!

I have OS X 10.5 (Leopard) which I just did a fresh factory reset on my 2007 Mac Mini. I did a Software Update check and it showed a Combined Update for 10.5 with an enormous download size of about 800 MB. It also showed a separate iTunes update of about 100 MB, so I just downloaded the iTunes one for now.
Unfortunately, I received the same message about needing Quicktime 7.5.5 with a URL link that did not provide any update, but rather just the Quicktime features.
Cutting a long story short, I found (and am installing) this link, which appears to address any issues specifically for OS X 10.5 (Leopard) users.
http://support.apple.com/kb/DL761

Similar Messages

When I try to open photoshop I get a "help adobe improve it's produts" dialog box every time and it freezes

When I try to open photoshop I get a "help adobe improve it's produts" dialog box. No matter what I do, I get this box when I try to open a file in photosop never opens although it appears to be

Hi Steadyalberta,
Something might be preventing Photoshop from being able to save your selection on the dialog window properly. You might try right clicking and choose Run as Administrator on the Photoshop icon when launching (Windows) or test if the behavior persists when using a newly created admin user account.
Hope that helps,
- Dave

So let me get this straight. I own 5. And I own 6. But when I try to open 6 am being prompted for my subscription info. When I ask for support I get referred to a forum. Remember, two licenses. Oh and since I started the project in 5, It's repeatedly fail

I own 5. And I own 6. But when I try to open 6 am being prompted for my subscription info.Otherwise am locked out. When I ask for support I get referred to a forum. Remember, two licenses. Oh and since I started the project in 5, It's repeatedly failed to manually save, the audio just disappears, it loses the program monitor, fails to save renders, timecode window burn doesn't work, and that's just for starters.
Thanks Adobe.
What makes you people think this is acceptable?

If you have the serial number version of CS6, and you have ever had even a Cloud trial installed... read Cloud takes over https://forums.adobe.com/thread/1584746

After just installing OS10 Yosemite v10.10.1 and try to open Photoshop CS5, I get a message saying 'To open "CS5ServiceManager", you need to install the legacy Java SE 6 runtime.' I updated to Java 8 update 25 and I still get the same message when I try t

After just installing OS10 Yosemite v10.10.1, I try to open Photoshop CS5 and get a message saying 'To open "CS5ServiceManager", you need to install the legacy Java SE 6 runtime.' I updated to Java 8 update 25 and I still get the same message when I try to open CS5. What do I need to do in order to open and use Photoshop CS5 using Yosemite? Thank you for your help

Here it is: Apple Java 2014-001.

HT5945 new macbook pro loaded with mavericks. installed CS3 including prompted Java update. try to open photoshop & empty splash screen pops up-can't go further. tried newer java update-same result. re-opened 4 times-same. help!!

new macbook pro loaded with mavericks. installed CS3 including prompted Java update. try to open photoshop & empty splash screen pops up-can't go further. tried newer java update-same result. shut down 4 times-same. any suggestions?

Kappy wrote:
Has it occurred to you that CS3 isn't compatible with Mavericks? Try using CS9 or 10.
Sorry that's untrue. I have Photoshop CS3 running on 10.9.
CS9 or 10? Now you are just making stuff up.
Adobe claim CS3 will work, with a minor issue…
http://helpx.adobe.com/x-productkb/global/mac-os-mavericks-compatability.html
The Adobe updater fails to work for me.
I was prompted to install J6RE which came from Apple, check the Apple support downloads http://support.apple.com/downloads/#java%206
Sorry can't provide a direct link, it was just a dumb 'You need … please click install' dialog.
I think the 10.9 java updater is installing version 7.

When I try to open Photoshop CS6 I get "Error Code 16"

When I try to open Photoshop CS6 I get "Error Code 16"
I have researched Internet - ADOBE and others - to find a solution, but no luck! (see under)
The problem started around one year ago but I was able to open Bridge and go to Photoshop from there until recently.
Now I get "Error Code 16" in Bridge too when I am trying to go to Photoshop.
I have tried everything I could think of (including creating a new Administrator-user) with help from my Internet research and my own pretty good experience (I started working with computer systems as a Systems Analysts 1968...... - now it is only PCs)
I miss my Photoshop and Bridge a lot - it is very frustrating to have this problem, but I can see I am not the only one!!!
I also have these Adobe products:
Adobe Photoshop
1045-1297-1724-5553-8938-xxxx
Adobe InDesign
1037-1476-0290-3491-8464-xxxx
Adobe Audition
1137-1169-5106-2253-7226-xxxx
Adobe Photoshop
1045-1007-5934-1160-3319-xxxx
Adobe Photoshop Elements
1057-4535-7945-2468-2014-xxxx
and some more.
I am grateful for all help.
/// Björn Andrén   -   [email protected]   (member ID)
=======================================================================
Configuration error 16 when you start a Creative Cloud (CC) or Creative Suite (CS) application
https://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html
========================================================================
Adobe CC/CS6 - Error 16 and no SLStore or PCD File
https://forums.adobe.com/message/7157810
https://forums.adobe.com/thread/1243845?tstart=0
=========================================================================
How to Erase an Adobe Registration File
http://smallbusiness.chron.com/erase-adobe-registration-file-45714.html
=========================================================================
Why can't I open Photoshop CS6? Missing Adobe PCD and SLstore folders!?
https://answers.yahoo.com/question/index?qid=20130608085953AAuWzEA
========================================================================
Issue with getting an Error code '16' if trying to install Adobe Photoshop CS5
http://thedailybuggle.com/forum/issue-getting-error-code-16-if-trying-install-adobe-photos hop-cs5-66.html
========================================================================
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Mon Feb 09 17:24:22 2015] ---------------------------------------------------------
[Mon Feb 09 17:24:22 2015] *=*=*=*=*=*=*=*=* :: Start Session :: *=*=*=*=*=*=*=*=*=*
[Mon Feb 09 17:24:22 2015] ---------------------------------------------------------
[Mon Feb 09 17:24:22 2015] Win OS Version: 6.1
[Mon Feb 09 17:24:22 2015] Cleaner Tool version        : 2.0.0.0
[Mon Feb 09 17:24:22 2015] Cleanup source directory    : C:\Program Files (x86)\Common Files\Adobe\AdobeCreativeCloudCleanerTool
[Mon Feb 09 17:24:22 2015] [AdobeProgramFiles]        : C:\Program Files (x86)\Adobe
[Mon Feb 09 17:24:22 2015] [AdobeProgramFiles_x64]    : C:\Program Files\Adobe
[Mon Feb 09 17:24:22 2015] [AdobeCommon]            : C:\Program Files (x86)\Common Files\Adobe
[Mon Feb 09 17:24:22 2015] [AdobeCommon_x64]        : C:\Program Files\Common Files\Adobe
[Mon Feb 09 17:24:22 2015] [UserRoamingAppData]        : C:\Users\BEAR2\AppData\Roaming
[Mon Feb 09 17:24:22 2015] [UserLocalAppData]        : C:\Users\BEAR2\AppData\Local
[Mon Feb 09 17:24:22 2015] [StartMenu]                : C:\ProgramData\Microsoft\Windows\Start Menu\Programs
[Mon Feb 09 17:24:22 2015] [System32Folder]            : C:\Windows\system32
[Mon Feb 09 17:24:22 2015] [SharedApplicationData]    : C:\ProgramData
[Mon Feb 09 17:24:28 2015] Language selected: English
[Mon Feb 09 17:24:28 2015] Displaying the Adobe End User License Agreement
ADOBE
Gen_WWCombined-en_US-20121017_1230
[Mon Feb 09 17:24:28 2015] Please enter (y) for Yes or (n) for No. ... >>
[Mon Feb 09 17:24:38 2015] Choose from one of the following options to clean up :
[Mon Feb 09 17:24:38 2015] 1. All
[Mon Feb 09 17:24:38 2015] 2. Adobe Flash Player 10.2
[Mon Feb 09 17:24:38 2015] 3. Creative Cloud 2014 , Creative Cloud & CS6 Products
[Mon Feb 09 17:24:38 2015] 4. Creative Cloud 2014 only
[Mon Feb 09 17:24:38 2015] 5. Creative Cloud only
[Mon Feb 09 17:24:38 2015] 6. CS6 only
[Mon Feb 09 17:24:38 2015] 7. CS5-CS5.5-CS6
[Mon Feb 09 17:24:38 2015] 8. CS5-CS5.5
[Mon Feb 09 17:24:38 2015] 9. CS3, CS4
[Mon Feb 09 17:24:38 2015] 10. Adobe Id credentials
[Mon Feb 09 17:24:38 2015] 11. Quit
[Mon Feb 09 17:24:38 2015] Choice :>
[Mon Feb 09 17:24:44 2015] User selected: CS6 Only
[Mon Feb 09 17:24:44 2015] Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db" "C:\Program Files (x86)\Common Files\Adobe\backup20150209T172444\pdb.db"
[Mon Feb 09 17:24:44 2015] Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db" "C:\Program Files (x86)\Common Files\Adobe\backup20150209T172444\Media_db.db"
[Mon Feb 09 17:24:44 2015] Opened DB connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Mon Feb 09 17:24:44 2015] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Mon Feb 09 17:24:44 2015] List of products installed on this machine
[Mon Feb 09 17:24:44 2015] Listing products for cleanup:
[Mon Feb 09 17:24:44 2015] Please enter the option number of the product you wish to remove; enter (q) to quit ... >>
[Mon Feb 09 17:25:02 2015] response 1
[Mon Feb 09 17:25:02 2015] Are you sure you want to clean all the listed products and associated files?
[Mon Feb 09 17:25:02 2015] Type (y) to confirm and remove or (n) to quit ... >>
[Mon Feb 09 17:25:07 2015] Please wait for Adobe Creative Cloud Cleaner Tool to finish........
[Mon Feb 09 17:25:07 2015] User selected: 'Clean All'
[Mon Feb 09 17:25:07 2015] *-*-*-*-*-*-* Start removing product : ALL *-*-*-*-*-*-*
[Mon Feb 09 17:25:07 2015] *-*-*-*-*-*-* Finished removing product : ALL *-*-*-*-*-*-*
[Mon Feb 09 17:25:07 2015] Action : Deleting the C:\Program Files (x86)\Common Files\Adobe\backup20150209T172444 folder as there is no product deleted.
[Mon Feb 09 17:25:07 2015] LOG FILE SAVED TO: C:\Users\BEAR2\AppData\Local\Temp\Adobe Creative Cloud Cleaner Tool.log
[Mon Feb 09 17:25:07 2015] Adobe Creative Cloud Cleaner Tool completed successfully
[Mon Feb 09 17:25:07 2015]
[Mon Feb 09 17:25:07 2015] *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-*
[Mon Feb 09 17:24:44 2015] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Mon Feb 09 17:25:07 2015] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
[Mon Feb 09 17:25:07 2015] ---------------------------------------------------------
[Mon Feb 09 17:25:07 2015] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
[Mon Feb 09 17:25:07 2015] ---------------------------------------------------------
[Mon Feb 09 17:28:53 2015] ---------------------------------------------------------
[Mon Feb 09 17:28:53 2015] *=*=*=*=*=*=*=*=* :: Start Session :: *=*=*=*=*=*=*=*=*=*
[Mon Feb 09 17:28:53 2015] ---------------------------------------------------------
[Mon Feb 09 17:28:53 2015] Win OS Version: 6.1
[Mon Feb 09 17:28:53 2015] Cleaner Tool version        : 2.0.0.0
[Mon Feb 09 17:28:53 2015] Cleanup source directory    : C:\Program Files (x86)\Common Files\Adobe\AdobeCreativeCloudCleanerTool
[Mon Feb 09 17:28:53 2015] [AdobeProgramFiles]        : C:\Program Files (x86)\Adobe
[Mon Feb 09 17:28:53 2015] [AdobeProgramFiles_x64]    : C:\Program Files\Adobe
================================================================================
OS Name    Microsoft Windows 7 Professional
Version    6.1.7601 Service Pack 1 Build 7601
Other OS Description     Not Available
OS Manufacturer    Microsoft Corporation
System Name    BEAR-PC
System Manufacturer    System manufacturer
System Model    System Product Name
System Type    x64-based PC
Processor    Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date    American Megatrends Inc. 0801, 2011-08-15
SMBIOS Version    2.6
Windows Directory    C:\Windows
System Directory    C:\Windows\system32
Boot Device    \Device\HarddiskVolume1
Locale    United States
Hardware Abstraction Layer    Version = "6.1.7601.17514"
User Name    BEAR-PC\BEAR2
Time Zone    Eastern Standard Time
Installed Physical Memory (RAM)    16.0 GB
Total Physical Memory    16.0 GB
Available Physical Memory    12.1 GB
Total Virtual Memory    31.9 GB
Available Virtual Memory    28.1 GB
Page File Space    16.0 GB
Page File    C:\pagefile.sys

Run the cleaner tool and reinstall.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Download CS6 products
Mylenium

Error report when I try to open photoshop

I have jut downloaded a trial version of Photoshop CS4 but whenever I try to open it it just comes up about an error and it needs to close and would I like to send an error report to Microsoft; very frustrating! Does anyone know of a solution?

Leahkatie88 wrote:
No I've installed it. It's when I try to open Photoshop ot starts up and before it properly opens it comes up with a message saying it needs to close and gives me the option to send an error report. And it closes. is this a common problem?
OK, then tell us the text of the error message and give us the following information:
Operating System/version
Processor
Photoshop version number
Amount of RAM installed
Hard drive(s) free capacity
Video card make and model
Have you read this by the way? http://forums.adobe.com/thread/433020?tstart=0

I am using Windows 7 Home Premium 64-bit OS. I've never had this problem before... today I opened iTunes and it prompted me to download the newest version. I use iTunes all the time and have updated it multiple times with no issues. During the installa

I am using Windows 7 Home Premium 64-bit OS.I've never had this problem before... today I opened iTunes and it prompted me to download the newest version. I use iTunes all the time and have updated it multiple times with no issues. During the installation process it gave me an error message that said:
Runtime error!
Program C:\Program Files\iTunes.exe
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I quit the installation, uninstalled iTunes and rebooted my computer. I now receive a similar message with a slight difference:
Runtime error!
Program C:\Program Files (x86)...
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I did not leave anything out from the error message. It doesn't point to a specific file, it just ends with "(x86)..." Every time I boot up my computer, this error message pops up on my desktop.
How do I repair this issue? I have found multiple suggested solutions but am unsure which one is the best, and I don't want to try a bunch of different things for fear I may make the problem worse. I would like to try and fix this myself if possible but I need to know if that is really possible or if I need to take my computer to someone for repairs. Any suggestions will be greatly appreciated!!

Hi lustyln,
I'm having a little trouble understanding all of what you are trying to explain. From what I can tell, it sounds like your PC has a lot of software problems and you want to know what is supposed to be there and what isn't.
For reference, here are your product specifications:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01893242&lc=en&product=4043282
To get your PC software back to how it was when it was first purchased, run a system recovery:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01867418&lc=en&product=4043282
I hope this helps.
...an HP employee just trying to help where I can, but not speaking on behalf of HP.

Every time I try to open Photoshop Elements 12, it opens the Adobe login, after I login the program does not open:( Help please?

Every time I try to open Photoshop Elements 12, it opens the Adobe login, after I login the program does not open:( Help please?

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

I can't download from app store apps. if i try then open account and ask me shange payment type because there is a billing problem with a previous purchase. I download one game 0.99 and nothing more! help me. How can i contact with apple?

I can't download from app store apps. if i try then open account and ask me shange payment type because there is a billing problem with a previous purchase. I download one game 0.99 and nothing more! help me. How can i contact with apple?

Click here and ask the iTunes Store staff for assistance.
(102938)

I try to open iphoto and it comes up with You have made changes to your photo library using a newer version of iPhoto. Please quit and use the latest version of iPhoto. I have downloaded photo manager and it's telling me to update but it wont update...

I try to open iphoto and it comes up with You have made changes to your photo library using a newer version of iPhoto. Please quit and use the latest version of iPhoto. I have downloaded photo manager and it's telling me to update but it wont update...

iPhoto is Apple's included program to manage your photo's and pictures.
It receives updates over time with Software updates and new machine or iLife purchases.
When iPhoto gets updated or a newer version is used, it may alter iPhoto support files, but newer iPhoto versions usually always compatible with older files which it then updates.
If you used a newer iPhoto on your iPhoto support files, then they got altered to the newer format, older iPhoto versions can't read the older format.
Somewhere along the line you somehow got a older version of iPhoto on your computer, you need to fine the newer version of iPhoto (not this photo manager, sounds like another program)
Or somewhere along the line you used a newer iPhoto version (like on another Mac) and it altered the iPhoto support files on your older version of iPhoto.
So the key here is to find the newest version of iPhoto and use that to access your iPhoto support files.
If you didn't access your iPhoto support files from another Mac, then you should have the newer iPhoto version on your computer.
Once you find it, and get it in the Dock, you should remove the older iPhoto version from your computer to prevent this from happening again.
Lastly, if the newer version of iPhoto is somehow gone off your computer, you should be able to get a copy off the latest OS X install disk or iLife using a free program called Pacifist.
http://www.charlessoft.com/
Then you need to check for updates for iPhoto in the program itself, the current version is 9.1.2

I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder.

I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder in the "Music" folder."
I have tried a few things but iTunes closes right after i click okay. Anyone know anything?

Look in your Home > Music folder. There should be an iTunes folder there and it should have a number of files and folders including one called library.itl You want to guide iTunes to that file. If you don't see that file or folder then in your next post you will have to be very specific as to what you do see or how you have your iTunes set up because that's where it should be according to default settings.

On my PC i try to open itunes and it says encountered a problem and closes

On my PC i try to open itunes and it says encountered a problem and closes

Hi there MS5150,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
-Griff W.

TS3391 iMovie 11 is not working. I try to open it and it says it is generating thumbnails for one of my previous projects. All the commands are gray. I have to force it to quit. I just want to capture clips to start a new project.

iMovie 11 is not working. I try to open it and it says it is generating thumbnails for one of my previous projects. All the commands are gray. I have to force it to quit. I just want to capture clips to start a new project. I googled the problem and there were discussions about deleting files in various folders and renaming clip extensions. I don't like the solutions I saw there and I am not sure they will work.

Nobody replied so I called Apple. They seemed to think they could fix the problem but I had to agree to pay about $20 first. I told them to put it down as a complaint. I only want to use the software I bought. I can't see that it is my fault it is malfunctioning. I guess I will have to pay. It doesn't seem right.

User with an active Adobe ID on a paid subscription, tries to open InDesign CC and is prompted with a Login screen for the "trial version".

The user had the program open earlier today. But now, she can't open the program and gets prompted with the login screen. I don't want her to login as it mentions the "trial version" of the software. We have a paid subscription.
The application opens successfully on other work stations.
I am running the Adobe CC Installer update on her machine now.
Why did her login suddenly become deactivated?

Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
OR
Asked to sign in after paying may help
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
or
http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

I try to Open Photoshop and it prompts me to login - when I do - it just kicks me out

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