I try to pay for full membership - but nothing happens

I am trying to pay for a full membership. I've tried three times now (with two different cards, both Visa). I get a gray screen where Adobe tells me that they are processing my payment, and after that absolutely nothing happens - this screen never move on. When I login there is no active subscription except the free one. When I check my balance I can see that Adobe have withdrawn $1, probably to check that the card is active. I'm using Safari v7.0.4 on OS X Mavericks.
Installation was no problem, so it's pretty ironic that it's so hard to pay for a membership now when I'm hooked...
What to try next? I've read the help topics, but could not find any useful info. I would prefer to chat with someone, but can't select that option. :-/
Best regards.

Hi Moll,
Please try from a different browser and check.
You can also contact Sales at : http://www.adobe.com/products/request-consultation/marketing-cloud.html
Regards,
Rave

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