I try to play rented movies, but get an error message 42110

I try to play rented movies, but get an error message 42110. What do i do ?

iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - includes list of iTunes error codes

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  • My apple tv it is not authorized to play a movie that I received as a gift from the itunes store. It plays on my G5 but after downloading to apple tv, when I try to play the movie,  i get an error message that says the apple tv not authorized to play it

    When I try to play a movie I downloaded from iTunes on my apple tv, the error message I get says the apple tv is not authorized to play the movie. I reauthorized the computer to be sure it is authorized ( as per Apple advice).

    Welcome to the Apple Community.
    If this is the Apple TV 1, this is a new issue which started with any new protected content purchased after October 28.
    You could de/re authorise your computer, disconnect and reconnect the library and resync your content, alternatively purchasing content directly from the Apple TV also appears to resolve the problem.

  • When I try to play a movie I get an error saying this computer is not authorized when I sign in and authorize it i am told it is already authorized.

    When I try to play a movie I get an error message saying the computer is not authorized to play the movie.
    When I go to my account to authorize the computer it says this is already authorized.

    Try deauthorizing the computer, logging out of the iTunes store, rebooting your PC, logging back into the iTunes store, and reauthorizing your computer.
    Any luck there?
    B-rock

  • I perviously transfered all my iTunes music to an external hard drive. But now when I connect the external hard drive and try to play a song, I get an error message saying that I need to "locate" my music. I don't how to find it on my external hard drive.

    I perviously transfered all my iTunes music to an external hard drive. But now when I connect the external hard drive and try to play a song, I get an error message saying that I need to "locate" my music. I don't how to find it on my external hard drive. Please help for I am not that computer savy and don't want to mess anything up.
    Thanks! 

    I called Apple Support and they walked me through it. They told me to basically copy and paste my music to the external hard drive. (I think.) Or maybe it was they had me transfer a folder to the EHD. I don't exactally remember it was a few years back. But I tried to plug in the EHD before starting and...nothing. Still says same thing, "locate file."

  • On some of my files there is a ! in front of it, if I try to play the song, I get an error message; "The song "_____" could not be used, because the original file could not be found. Would you like to locate it?" Then when I click "Locate", I get nothing.

    I'm really dumbfounded on this one and it's driving me bonkers!!!! On some of my music files there is a ! in front of it, if I try to play the song, I get an error message; "The song "_____" could not be used, because the original file could not be found. Would you like to locate it?"
    This began to happen when Chuck made playlists2burn on2CD-and then he would delete the playlist; sending all the song files into oblivion. Certain songs have a ! right next to the file name, and as I stated before, i get that error message:
    "The song "_____" could not be used, because the original file could not be found. Would you like to locate it?"
    So I click on "Locate". No help. I get a menu with folders that say "catroot" and other folders which names I cannot remember, but I scroll PAST the file folders, & it's just a bunch of ".DLL" files.....I don't understand what any of the names of the folders mean...it's frustr8ing-coz this is my 2nd iTouch, my 1st one got stolen & I can't afford2buy my music back at this time & i NEVER before had a single problem with losing song file locations.
                  Is there anyone out there who has been through this frustrating game of chasing your tail?....<that's how I feel>
    If so I would be ever so gr8ful if maybe someone with the knowledge would be so kind as 2 tell me how/where 2 retrieve these songs & how to put everything back where it belongs, I would be 4ever gr8ful !!!
    I can't afford 2 replace the songs just like I'm unable 2 buy back my old music from my stolen iTouch....man that was an awesome collection-someday I'll be able 2 afford 2 do that & I would like 2 have all the new music that I paid 4 but cannot find when I got my new iTouch....that would just be  wonderful.
                 I hope someone sees this post that can help me retrieve these files....losing $100.00 of iTunes is a REAL BUMMER!!!!!!
                                                      ThanQ SO very much!
                                                                             [email protected] or [email protected] or [email protected] .
                                                                                               You can also find me on Facebook, my given name is Tiffinie Trimmer, &
                                                                                                that's my Facebook "handle".    ThanQ 4 taking the time 2 read all of this!
                                                                                                hope 2 get a reply someday....I'll B checking all my emails & my Facebook, as well
                                                                                                as marking this page in my FAVORITES so I can find it fast! Take Care!!!

    I was not complete clear.
    Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section.  If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
    If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
    But before I would check the folders and see if the songs are really there
    In my iTune I have this, and I believe it is the default.
    Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music

  • Has any one encountered a problem renting Movies and getting an error mesage (-42110)?

    Has anyone encountered a problem renting moives and getting an error mesage (-42110) and movies won't play?

    Hello there, rainman214.
    The following Knowledge Base article offers up information on your exact error message. It's found in the section entitled: "Specific Conditions and Alert Messages: (Mac OS X / Windows)":
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    "Error 3001,"  "-42110," or "5103"
    This alert is related to iTunes Store movie rentals and authorization issues.
    Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.
    If your iTunes is up to date, remove the SC Info folder.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • My itunes will not play any of my movies. it has played them in the past, but recently it shuts down when i try to play one. i keep getting an error message that itunes has stopped working.

    windows is telling me that a new version of itunes is available. but it is the one i currently have. i have also gone into my controll panel and repaired itunes. still not working. any suggestions?

    izzyjay....  I am having the exact same experience you are with Itunes....  everything worked fine in Itunes version 10.5 but has gone south with something they have done to quicktime....  it has further messed up the connection to AppleTV as well....  another upgrade that seems to break everything.....  just to test out my theory I opened quicktime separately and navigated to my movies directory and tried to play a movie directly .... it won't play.... or even appear as a playable file..... I think they have screwed around with this separation of quicktime and Itunes and basically broken everything.
    Try to reinstall version 10.5 Itunes and 7.7.1 of quicktime, which seem to work correctly

  • Downloading rented movies after getting an error message

    I have downloaded 3 movies from iTunes and have been charged for them. Each show an error message in downloading. When I retry, there is still an error.  How do I solve this problem?

    iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - includes list of iTunes error codes

  • I purchased and downloaded a movie and when I it backed up to my computer it changed something and now when I try to watch the movie I get an error message that says "The request URL was not found on this server.? What do I need to do to correct it?

    I purchased a movie and downloaded it and when I conected my I Pod to my computer, now I get a message "The requested URL was not found on this server".   What do I do to fix it?

    Because the location for each song in your library is on your hard drive.  If the hard drive isn't there, how can iTunes play it?
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    Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
    -Delete EVERYTHING from iTunes, so that your library is now empty.
    -Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down.  You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
    -Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes.  Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked.  You can close Preferences now.
    -Now, drag and drop your music from your hard drive into your iTunes library.  iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
    Shouldn't have any more problems...

  • Can't play rented movies.  They appear to download OK and the timer accurately reports days remaining to watch.  But whenever I try to play the movie I get this message, "An error occurred loading this content.  Try again later."

    Can't play rented movies.  They appear to download OK and the timer accurately reports days remaining to watch.  But whenever I try to play the movie I get this message, "An error occurred loading this content.  Try again later.". Have been using the Apple TV for 2 weeks and everything else seems to work OK.  The Apple TV reports its SW is up to date.  I've tried this with two movies rented frim iTunes directly from the Apple TV.

    If after you download the movie, you navigate away and do something else with your Apple TV the content you have downloaded will be overwritten and you'll need to download it again. It's a pain in the neck for many who have slow downloads but it's something that comes with using volatile memory rather than a hard drive for storage.
    Perhaps you're not doing this, but I thought it worth mentioning.

  • HT1657 When I try to play my rented movie I get an error 42110. Whats that mean?

    When I try to play my rented movie I get an error 42110. Whats that mean?

    Is this in iTunes, on an iPod/iPhone/iPad or AppleTV?
    Not sure what the error number is.
    If it's a portable device try restrating it by power cycling, if a computer reboot it and restrat iTunes - this may or may not work but cure an authorisation problem I had in itunes the other day.
    Good luck.

  • I have purchased an Ambient Content movie. It successfully downloaded to my Itunes library. It did a sync with my Apple TV. whn I try to play the movie, I get a message that states, Your Apple TV is not aurthorized to play this content.

    I have purchased an Ambient Content movie. It successfully downloaded to my Itunes library. It did a sync with my Apple TV. whn I try to play the movie, I get a message that states, Your Apple TV is not aurthorized to play this content. My questions are why is the Apple TV not aurthorized to play the content, and what do I have to do to aurthorize it.
    Thanks,
    Glenn

    Welcome to the Apple Community.
    Try de/re authorising your computer.

  • I am trying to update my iPhone software but to do so I needed to update iTunes.  When I try to do that, I keep getting this error message" "There is a problem with this Windows Installer Package. A program required for this install to complete could not

    I am trying to update my iPhone software but to do so I needed to update iTunes.  When I try to do that, I keep getting this error message" "There is a problem with this Windows Installer Package. A program required for this install to complete could not....

    Try the following user tip:
    "There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

  • I cannot download a movie i rented. i keep getting an error message and it says retry  and doesn't download.

    Help. I cannot download a movie i rented. I get an error message and says retry. I retry and it says retry again.

    Hey 321Tammy,
    Thanks for the question, I can definitely understand how frustrating this situation can be. What is the error message you receive when you attempt to download the movie? You can check the following resource for possible errors and solutions:
    iTunes: Possible iTunes Store errors
    http://support.apple.com/kb/TS1424
    Additionally, you can report a problem with your purchase:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Thanks,
    Matt M.

  • I am trying to change my Apple ID. Try to do this I keep getting an error message saying 'This email address is designated as your rescue email address and cannot be used as your Apple ID or Primary email address. Please choose another.' The email address

    I am trying to change my Apple ID. Try to do this I keep getting an error message saying ‘This email address is designated as your rescue email address and cannot be used as your Apple ID or Primary email address. Please choose another.’ The email address that I want to use did use to be my recovery email but I have changed it, so that address is no lonegr associated with my account. I do not understand why I cannot use it as my Apple ID now.  Can anyone help?

    Contact iTunes customer support for assistance.

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