I try to purchase on I tune app and keeps saying contact apple iTunes support. Any idea ?
I Try to purchase from iTunes and it says contact apple iTunes support ? Any ideas ?
I suggest you contact iTunes Support.
https://getsupport.apple.com/Issues.action
Similar Messages
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some issues to purchase in pirates in love it says contact itunes support ;(
To Contact iTunes Support...
Use this Link > Apple Support iTunes Store Contact -
pls help I want to buy rite now n pls make me to buy iam unble I snt know y before 3 days I was able to buy after buying I removed my card details. N again iam given all my card details but iam unable y I dnt know pls help me out
Click here and ask the iTunes Store staff for assistance.
(115967) -
everytime i try to purchase something on the app store, it says "billing information needs to be confirmed" everytime i confirm it, it says declined. i still have money on my card and i just want to download free apps. what do i do???
Readers here are other Users like you. You need Apple Customer Service. call them.
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when we try to buy a new app or update our existing apps, my account settings wont allow me to enter ANY of my credit cards. It says to contact apple/itunes/support, but when I do, I don't understand how to navigate it to find an answer. Help!
Click here and ask the iTunes Store staff for assistance.
(108048) -
why do i get this this message whenever i try to purchase or update i get a message saying contact itunes support
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I'm trying to purchase extra content on some of my apps and it says "contact iTunes support to complete this transaction." how can I fix this? My credit card is valid and I've made extra content purchases before and it's worked.
As I replied in your duplicate thread, these are user-to-user forums, you are not talking to Apple here.
You can contact iTunes support via this page :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then probably Purchases, Billing & Redemption -
I'm playing clash of clan game now,why I can't purchase gem?The bank staff told me my credit card is no problem,he ask me contact apple iTunes support.
If you are getting a message to contact iTunes Support when you try to buy them then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem when you try to buy them ... ? -
I have an apple id and also have the credit card details in it. I am trying to buy credits on Viber, but it is not purchasing and telling me to contact Apple iTunes support center. What do i do now?
Contact Apple iTunes Support Center as directed in the message.
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After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?
After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?
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i have a ipod nano 4G, and to sync my music, i have to put my ipod in disk mode. but when i try to turn it on regularly, it gets stuck on the apple logo screen. any idea how to keep it from getting stuck?
Did you also check under Albums? All Songs?
iPod Nano 5th Gen. User Manual -
HT201303 Why I can not purchase item in the game,always let me contact apple story support.
Why I can not purchase item in the game,always let me contact apple story support.
You will need to contact iTunes support to find out why, it could be due to a number of reasons (these are user-to-user forums so nobody on here will know) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I have lost my iPhone and it has stated that it is offline. I received an email that stated it went online and activated play a sound and lost mode. So I went into iPhone app and it says offline. Is there any way to find ?
Not unless it goes back online. If it was stolen it may have been restored, in which case it will never appear again in Find My iPhone.
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I'm trying to purchase money for games but it keeps saying contact iTunes support
I'm trying to purchase money on a app but keeps telling me it failed contact I tunes support
Click here and request assistance.
(68795) -
Any ideas?
What version do you have (Settings > General > About > Version) ? If you are on iOS 5+ then you should have a Settings > General > Software Update option for direct update, if you have iOS 4 then you will need to do the update via your computer's iTunes (which needs to be failry up-to-date).
To update via your computer, connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases. You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
Then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button
Updating to iOS 5+ : http://support.apple.com/kb/HT4972
A first gen iPad should update to iOS 5.1.1 and an iPad 2 and 3 to 6.0.1 (which is the only version that is 'signed' by Apple) - with iOS 6 will lose the built-in YouTube app and the Maps app will change.
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