I try to reset my secruity questions and Wont receive it in my mail?
I try to reset my security questions, and Won't receive it in my mail?
If you aren't receiving the reset email to your rescue email account (and you've checked the spam folder on that account as well as the inbox, and tried clicking the reset link again) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : Apple ID: Contacting Apple for help with Apple ID account security
When they've been reset you can then use the steps on this page to check that your rescue email address is correct (e.g. it's not mis-spelt) for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
Or, if it's available in your country, you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID
Similar Messages
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HT5312 i try to reset my security questions and i dont get an email
i set up my itunes account a long time ago and i dont remember what was the email address for the rescue email addres is there any way i can reset my rescue email adress
Welcome to the Apple Community.
Contact Apple through iTunes Store Support -
Security question and wont receive a email
i forgot my security question answers went to manage account and it says email sent but i wont recieve an email... any answers?
Call Apple Care for your country, ask for the Account Security Team and request help resetting the questions.
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HT5312 how to reset my security question and answer i have try everything but can't get it don
how to reset my security question and answer i have try everything but can't get it don?
WHat have you tried ?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
I can't reset my security questions and answers. Every time I try to have the reset link sent to my rescue address all it does is ask me to verify the email. I keep doing this and still it wont give me access to the reset questions. Anyone know what else to try?
Jaisah 2nd gen ipod touch wrote:
... All I want to do is reset my security questions because I created my account about 7 years ago and I cant remember the answers ...
Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers. -
HT5312 How to reset your security questions and answers?
How to reset my security questions and answers? Pls help!
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
Why am I not recieveing the email, when i try to reset my security question answers?
Has anyone received an answer to this? It seems that a lot of us are having the same issue. In the past i had no trouble receiving emails to reset my password but for the past week I havne't been able to login, my security questions didn't work and I haven't received any of the emails to reset my password. I've created a new Account but would rather get into my old account because it's linked to my perfered email address. Hum..
Any help from the community would be much apprecated! thanks!
Lori -
When i try to reset my security questions it doesn't give a rescue email to click on
When i try to reset my security questions it doesn't give a rescue email to click to
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105275) -
I can't change my secruity questions and how do u sent a link to your email to change it
I can't change my secruity questions and I need to send a link to my email to Change them how do I do that
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
How can I reset my security question and I cannot create a new account because I have £18 on the account that I can't remember the security questions to
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
I cannot get on a website using Mozilla. I cleared my history the other day and since then I can't get on Mozilla. I called my internet provider and had to reset the proxy for Google Chrome and Internet Explorer and they reset but I try to reset to no proxy and it resets to manual proxy and I uninstalled and restalled Mozilla but it still won't work. Not sure what else to do.
Unless your Photoshop question has to do with a download/install error, you should ask in Photoshop General Discussion
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll -
I can't reset my secure question and i need reset yor secure question in my profile
i can't reset my secure question and i need reset yor secure question in my profile
i need this link for reset my securiti question.
i can't call apple support. please help me by email.
tanks for your help1) Apple ID: All about Apple ID security questions
If necessary...
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Email Here > Apple Support iTunes Store Contact -
Reset your security questions and answers
i canot remember my answers. and i need reset my security questions and answers
See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Here > Apple Support iTunes Store Contact -
How can i reset my security questions and there is no reset my questions below it any help plz
how can i reset my security questions and there is no reset my questions below it
any help plzYou need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101110) -
i am trying to reset my security questions and i am not getting an email from apple... can anyone please tell me what i need to do to fix this?
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions
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