I try to up date my iphone and I got lak up on itunes and it not update no mater what I do, need help what to do next?

My iphone is luck up on itunes when downloding upgrates
How I can fix this problem

You have to restore the device now. Something went wrong. Go back here and follow the instructions.
http://support.apple.com/kb/HT1414?viewlocale=en_US&locale=en_US
Read the kb article in its entirety first - especially the last part about using recovery mode if necessary.

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