I tryed to turn off find my iphone but it says my device is offline i forgot my iphone passcode so how can i go online?
i broke my iphone screen two months ago, that being said its been dead for awhile i recently recharged it but now i dont remeber my passcode that i put on there. i did the whole deleting the find myiphone thing from icloud but its telling my it will permamnetly delete it once the device goes online well sence i dont know the passcode how am i suppose to go online? i dont know if i should just keep trying random password until its disabled so that way itll give me an option to put in my apple password or will it just be disabled with no options at all? i dont know what i need to do in order to go online sence i dont know the passcode thats the whole reason for me doing the delete the find my iphone. i need help as soon as possible, everything of mines is on there and i dont want to do anything to the phone that will make it earase everything?? please help as soon as possible . im not sure if i have the iOS 7.1 or 7.1.1 i know i have one of those two though
If you don't know the passcode, you'll have to restore it to remove the passcode. And with Find My iPhone set on it, you'll have to force it into recovery mode to restore it, as explained here: http://support.apple.com/kb/ht1808. This will erase the phone and you will have to restore an existing backup.
If you synced it with iTunes since setting the passcode on it, see if you can try backing it up before restoring it by connecting it to your computer, opening iTunes and going to File>Devices>Back Up and File>Devices>Transfer Purchases.
If iTunes won't allow you to back it up first, you don't have any choice except to force it into recovery mode, restore it, then restore and existing backup. You could probably still import your camera roll to your computer first, as explained here: http://support.apple.com/kb/HT4083.
Similar Messages
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I am trying to turn off find my phone but the phone freezes and give message time out
I am having problems with an Iphone 4 which i got secoundhand but when i try to connect to itunes i get the message "Turn off find my phone"I have given this a try but the phone just freezes and then puts the message up "Time out took to long".
Hi newquaysimon,
Unless you have the Apple ID and password used to set up this iPhone, you may need to contact the original owner to turn off Find My iPhone/Activation Lock. You may find the following articles helpful:
iCloud: Remove your device from Find My iPhone
http://support.apple.com/kb/ph2702
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/ht5818
Regards,
- Brenden -
I am trying to access iCloud account. I have reset the password, which works with my laptop. On the Apple website the account details show that the account is verified but on the ipad it continually says "verified" and underneath "Account not verified" Have checked the rescue email address but this says account is verified. What should I do? Apple store said I needed to phone. Phone chat suggested and went through change password etc. but nothing has worked and they have no idea. Help?
Hi there dsbrooks911,
You may find the information in the article below helpful.
iCloud: Remove your device from Find My iPhone
http://support.apple.com/kb/PH2702
-Griff W. -
i want to reboot my i phone but its forzeen and i tried form i tune but its asking turne off find my phone but im not able to do it
Hello nealfrombangalore,
Thanks for using Apple Support Communities.
If your phone is unresponsive and will not turn off, please try and reset the phone by following the directions below:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Take care,
Alex H. -
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Answer to this question: https://discussions.apple.com/message/22350503#22350503
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hello, i have lost my ipod (5th generation) and i have tried to use ' find my iphone' but it says my ipod is offline so i think its dead....what should i do?
No app is required.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have to iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
Reset asks to turn off finder in icloud but icloud wont open
reset asks to turn off finder in icloud but icloud wont open
Use a computer. Go to www.iCloud.com and sign in with the correct Apple ID and password. Then select the iPad and turn off "Find My IPad"
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Cannot delete a no longer valid AppleID/ icloud account without turning off FIND MY IPAD, but can't turn
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off FIND MY IPAD with out the pass for that invalid account -
My husband and I share one computer. We want to be able to share the same music on our iPhones, but we don't want to share the same contacts and applications. How can I set this up so we still share music, but everything else is separate on our iPhones?
Welcome to the Apple Community.
iTunes and iCloud are different accounts. You can both use the same ID for the store login and share your music etc., and use different ID's to log in to iCloud, thereby keeping your calendars etc separate. -
I applied some edits to my photo using iOS 7's default photo editor. It looks great when I preview the image on iPhone, but I cannot export the edited photos onto my PC. Anyone know how can I do this?
yeah, in itunes if you select your phone, you should get tabs across the top for what to sync, under photos uncheck the box
EDIT: http://support.apple.com/kb/HT4236 is the link to a apple support document with information on syncing photos using itunes.
Message was edited by: WYSWYG -
How do I turn off "find my iphone" from the computer?
The phone was disabled and I cannot restore and back up until I turn off this featureYou can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702 -
Need to turn off Find My Phone but can't log into iCloud?
Used a different email address when I first started using Apple. Can't remember the password and it says it's sent me the email but I haven't received anything, and says my answers don't match my security questions. Help?? I need to turn off Find My Iphone to do a restore
Contact Apple (1-800-myapple) and ask for AppleID account security
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I'm trying to help set up a new iPad but it will not send me or cannot receive the verification email so I can set up iCloud what can I do?
Hello Slordan2012
Log in to appleid.apple.com and resend the verification email to then verify the address. If you cannot get pass that, then you can always force the restore on your iPad and then enter in the password to bypass trying to turn it off.
Apple ID: Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/he68
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Regards,
-Norm G. -
Trying to turn off two step verification but just stuck in an infinite loop
So, I try to turn two step verification off, I go to manage my ID, to Security and choose Turn off Two Step...so far so good
I am told that I have to choose three security questions, enter my DOB and provide a recovery email, then press Continue...still good
A window pops up asking whether I am sure I want to turn it off, it warns me that I have to choose three questions and I am presented with two buttons, Cancel or Turn Off (That turn off button looks very tempting...so I click it)
...so...I am asked to provide three new questions, my DOB and a recovery email address....
And repeat....and repeat...
I have tried on different browsers...I have tried on two different Macs and on a Windows pc....
Any help?eh?
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Every time I log on, it comes up saying an upgrade is available. I click on it and it tells me to turn off my McAfee. I will not turn it off. There is a half of the firefox logo on the screen. I suspect this is a fake website and encouraging me to think that it is a legal website so I can download the upgrade. I won't do it. I visit your sites and it doesn't show as an upgrade to 5 beta. Can you please get back to me on this as soon as possible? Thank you very much.
Ezekiel MoonihoawaIt is possible that you are still on the beta update channel if you ever installed a Firefox 4 beta version or a release candidate.<br />
You can check that by looking at the pref <b>app.update.channel</b> on the about:config page.<br />
If the value of that pref is beta then it is better to download and install the latest Firefox 4.0.x release.
* http://www.mozilla.com/en-US/firefox/all.html
* http://www.mozilla.com/en-US/firefox/channel/
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