I trying to download itunes on my laptop several times but I keep getting a Quick Time error -2096. How do I remove this error?
I trying to download itunes on my laptop several times but I keep getting a Quick Time error -2096. How do I remove this error?
Do you see the problem if you turn off Compatibility Mode for QuickTime?
Right-click on the QuickTimePlayer application (located in C:\Program Files\QuickTime) and choose Properties from the shortcut menu.
In the Properties window, click the Compatibility tab
Deselect all checkboxes currently selected in the Compatibility tab.
Click Apply.
Close the Properties window.
Check out this Apple document -> Error -2096 message when opening QuickTime for Windows in Compatibility Mode
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(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
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Does it go through properly this time? -
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Do you have at least service pack 2 on the machine? iTunes minimum requirements is SP2+ for XP
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http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you can download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
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Trying to download ITunes latest version on my Windows XP and I get this message: "The installer has insufficient privileges to access this directory: C:\Program Files\ITunes. The installation cannot continue. Log on as administrator or contact your system administrator." HELP?
Hello PamelaFox14,
Thank you for using Apple Support Communities.
It sounds like you need to log in as the administrator to update the iTunes application properly.
Take a look at this article named:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
This section in particular:
1. Make sure you have administrator account access
To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator account access, you may find this Microsoft article helpful:
Windows 7: How do I log on as an administrator?
Otherwise, refer to the Help documentation from Microsoft, contact your IT department, or visitsupport.microsoft.com for more information.
All the best,
Sterling -
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All I can say is try removing and reinstalling the Apple software using the following:
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