I-tune software not compatible with iPhone and iPad
When I connect my ipad or iphone it says that the required itunes software is not installed, despite me reinstalling it AND it running fine on my ipod. I have recently had to have Windows reinstalled and run Trend virus protection which also has been reinstalled. I have had computer technicians working online with it trying msconfig to try and sort it out, only to tell me it is an Apple problem!
I don't know that this will work but have you tried disabling your firewall and turning off your anti virus software? That's a typical troubleshooting step if the iDevice is not being recognized so I'm not sure it would work for you but it is something you can try.
Try some basic stuff if you haven't done so yet restart your PC and see if that helps at all. Restart the iPad as well.
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Hi
When i am trying to restore backup to my iphone, its coming up backup is not compatible with iphone. Please help me restore.
Thanks
MandyFrom the article that the question was posted from:
Error 1611
This error typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
Try reading the solutions you find in the future and follow them. -
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Hi,
whenever i try to Backup my iPhone (4S) either on my Mac or iCloud it says "backup corrupt or not compatible with iphone "
i ve been trying different Solution given here
1) Deleting Backup from Device Preferances ( it is already empty . i cant see anything der )
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Please guide me thru.MeCheleBrenee wrote:
Hi...
I'm trying to erase the restored backup on my MacBook Pro that was meant for my iPhone 5... I found out the software is corrupted and continued to affect my phone. Where do I find it And how do I erase it to start all over?
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http://deciphertools.com/blog/2014_07_11_itunes_could_not_restore_backup_corrupt /
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Iphone 3gs won't back up in itune on the computer, but it will sync. the message read on the computer is because the back up was corrupt or not compatible with iphone. Delete the back up for this iphone then try again.
Launch iTunes. Then from the menu bar at the top of your screen click iTunes / Preferences then select the Devices tab.
Delete any iPhone backups.
Quit then relaunch iTunes. Connect the iPhone to your computer and try syncing.
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