I Tune Trailers don't work!

Using Windows 7 32 or 64 bit IE9...getting error messages when trying to open the trailers. Error 47
What's with these programers?
Marc

I replaced the top case, and so it now works.

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Front Row Movie Trailers don't work on Airport Network

I can't view Front Row movie trailers when using an airport network. However, I can see the movies if I bypass the Airport Base Station and connect my iMac straight to my DSL modem via ethernet.
I can access all other internet services via Airport - but not the movie trailers. I would imagine there is some firewall issues with the Airport Base Station - but I don't know how to fix it.
Anybody able else able to see movie trailers on an Airport network?
Andrew Montague
Intel iMac dual 2.0 Mac OS X (10.4.5)
Intel iMac dual 2.0 Mac OS X (10.4.5)

There is a large discussion of this problem here:
http://discussions.apple.com/thread.jspa?threadID=3605
21&tstart=15
Some people have reported that removing their router
and connecting directly to the ADSL modem fixes the
problem (similar to your experience) while others
(myself included) have found that removing the router
has no effect. I suppose there is a possibilty that
some ISP's block certain ports as well.
Yes that thread gave me a fix:
" I have got it working!
Try the following:
1 - Go to "Sharing" on the System Preferences and
turn ON the Firewall
2 - on the right on the Firewall pane select "New"
and choose "Quicktime"
Voila, it works. (Even if you turn OFF the firewal)l
it still works.
Let me know if this solution works for more people.
Cheers!"
Thanks WebSailor for pointing me in the right direction.

All of a sudden my iTunes Movie trailers don't work

I was wondering if someone can help me I am slowly going insane, last week my
iTunes movie trailers was working beautifully, but this week when I press play
the screen just dims and the trailer will not play, any help would be greatly
appreciated

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Error (-50) when downloading from ATV and Trailers don't work - Invalid Fmt

My Apple TV syncs with an HP running Vista over an 802.11g network. I have a Watchguard Edge firewall. I can download updates and view YouTube without a problem. I have no problem downloading or renting movies on my PC.
The Apple TV will not download rentals. It fails in a very short time with Error (-50). It will not show any trailers displaying an invalid format error. Any idea what the problem may be?

iTunes Store: Error (-50) when downloading purchased videos
Last Modified on: April 24, 2007
Article: 303887
Symptom
The following alerts may appear when trying to download purchased videos from the iTunes Store:
"There was an error downloading your purchased music. An unknown error occurred (-50)."
This can happen when the connection timeout occurs while downloading purchased video content from the iTunes Store.
Products affected
iTunes Store
iTunes for Windows
iTunes for Mac OS X
Purchased video content
Solution
Deleting the cached video files of the download, and starting the download again from the beginning, often will resolve this issue.
To find the cached video downloads:
Navigate to the downloads folder on your system. This folder can be found in the following locations:
Mac:
~/Music/iTunes/iTunes Music/Downloads
Note: The tilde (~) refers to your Home directory.
Windows Vista:
\Users\username\Music\iTunes\iTunes Music\Downloads\
Windows XP and 2000:
\Documents and Settings\username\My Documents\My Music\iTunes\iTunes Music\Downloads\
Locate the folder that contains the cached video file for this purchase.
In Windows Vista, the folder will be named for the purchased video, and the name will end with .tmp.
Example: The Dundies.tmp
In Windows XP and Windows 2000, the folder will be named for the purchased video, and the name will end with .m4v.tmp.
Example: The Dundies.m4v.tmp
Move the .tmp folder for the affected purchased video to the Trash or Recycle Bin.
Open iTunes.
From the Store menu, choose Check for Purchases.
Enter your account name and password and click the Check button.

I-Tunes Trailers will not download in Windows 7 IE 9...(No problem in Safari)

In Windows 7 (64 bit) Downloading I-Tunes Trailers don't work. I'm talking about this site: http://trailers.apple.com/ There is no problem in the I-Tunes program itself...but there is no search option there. No problem in Safari either. Just curious why IE9 has this limitation?
Orealius

I fixed the issue. It was related to the DEP settings on my windows machine.

HT1430 My phone locked up during sync to I tunes, Power button and sleep/wake don't work

My phone locked up during sync to I tunes, Power button and sleep/wake don't work.

We here http://support.apple.com/kb/HT1808 and here http://support.apple.com/kb/ht4097

Quicktime and new Adobe flash don't work!!

Ever since I have ? downloaded new iTunes/Quicktime updates I cannot get Quicktime to play any movie trailers. Also, when I go to any sites which need a Flash player, I am unable play any flash related videos. To add further frustration, I am unable to download the new Adobe flash player. It "downloads," but goes nowhere on my computer and is nonfunctional!! I feel like because I have an "old" Mac with Panther (which otherwise works great!), I am slowly being phased out of all the new downloads as they often either don't work or screw up my system. Help!!

Hi again Stephen,
That's great! I'm glad that that got you back on the track.
I personally Repair Permissions about once a week or so (though the need to is highly debated here in Discussions).
You might be interested in having a look at About Disk Utility's Repair Disk Permissions feature.
Always Repair Permissions from Disk Utility on you HD before and after any Software Update/Upgrade for trouble free downloads.
Glad I was able to help and thank-you for the courtesy of extending the Solved star!
good luck,
littleshoulders [:-)

I tunes store does not work in iTunes (error 5002)

On computer i tunes store does not work (error 5002) and also difficult to sync. Not responding and need to reset computer.

The sign in button in the upper right corner and the screen is blank, I don't know if this is normal because this is my first time accessing the store. Thanks

"Enable Swipe" don't work and Tablet Layout on a Smartphone

Hi there,
I have two big problems with my own site www.mhgrafikdesign.de:
1. I have different slideshows in my tablet version of my site. I created the slideshow before one of the updates with the feature "Enable swipe" came out. However, it worked well on my Samsung Galaxy Tab 10.1n. Now I have a Microsoft Surface and it's not working anymore although "Enable Swipe" is enabled. I don't know if the Microsoft Surface has problems with the slideshow or one of the updates has "damaged" my slideshow. Please help me! Any ideas?
2. I have a HTC 8S smartphone and if I type www.mhgrafikdesign.de my smartphone always show me the tablet version. Any idea why? P.S. Swiping there is also not possible.
Many thanks for quick help. My website is my flagship in the web and it's a little bit embarrassing if my slideshow on the tab don't work... = /

This is now a slideshow created with Muse: Homepage
The slideshow uses fullscreen mode and was build with the latest version of Muse. On my Win8-Tablet, it is not working. I tested this with the IE11 in desktop- and in modern-ui-mode.
Next to this problem, I also run into these things:
1. Using the buttons to go forward and backward in the slideshow will select the text-arrow inside the button when touched.
2. Clicking the forward- and backward-button behaves different. Windows Desktop -> slideshow does not roll back, so you can click forever in one direction, no feedback that you reached the end. On iOS -> slideshow will be rolled back and you get the visual feedback to start over again.
3. Zoom into the fullscreen-slideshow will result in strange and not really controllabel behaviour. Zooming in does not allow to pan.
But I am not talking only about the phones. It is more about windows tablets in general. So, content can be viewed in the InternetExplorer11 in desktop-mode and also in modern-UI-mode (touch does work in both modes). But it is also possible, that people use other browsers like Firefox and Chrome. I think, it would be a quite a good idea to translate the movement of the mousepointer into gestures. This javascript library shows what I think is a good aproach: Hammer.JS - Hammer.js

Adobe Flash & Javascript don't work even though Enabled

Ever since what I think was either a Firefox upgrade (I don't know which one) or installation of Quicktime, my Adobe Flash Plugin is perpetually crashed and I cannot play any Flash content on any website. All that displays in place of the video is a gray screen with the sad-face Lego icon and the message: “The Adobe Flash Plugin has crashed. Please reload the page to try again.” (See attached image.) But it will not resolve when reloaded.
No Flash videos on any sites work. HTML5 videos work on YouTube when tested, but non-HTML5 videos won't work.
Also, my Javascript does not seem to be working since at least some displays requiring javascript don't work. Sometimes the display just doesn't work, and sometimes I get a message that javascript is disabled and must be enabled, but it is already enabled (set to “true” in about:config).
I have spent days scouring every help forum entry I can find on troubleshooting Flash Player and Javascript. Everything on my end seems to be in order and I cannot find or fix either problem. I think it is possible the issue could have its roots in the fact that Javascript seems to not be working which may be preventing Flash Player content from working...??
Also, Flash content does work in I.E. but not in Firefox (I do not have Chrome installed so did not test in Chrome). I have too many window tabs open in Firefox and can't switch to I.E. (nor do I like to use I.E.).
PLEASE HELP as this is crippling for very important work deadlines I have.
This is what else I know and have tried:
I have a Toshiba Satellite C75D-A Laptop;
Processor: AMD A6-5200 APU with Radeon HD Graphics; x64; 2.00 Ghz;
RAM: 8 MB;
OS: 64-bit system; Windows 8.1 (but some auto-check utilities detect it as 8.0 because it was upgraded.);
Graphics Card: “Desktop Graphics” System – AMD Radeon HD 8400 (0x9830);
Installed Graphics Driver Version: AMD 13.352.1004.1007 (Driver Date: 4/22/2014)
My Device Manager graphics driver updater states: “driver software is up to date.”
From the AMD website: the graphics driver auto-detect utility recommended the AMD Catalyst Driver (amd-catalyst-omega-14.12-without-dotnet45-win8.1-64bit.exe) I tried installing this driver, but it won't install. After trying to install, I got a message stating: “We are unable to find a driver for your system.” But Device Manager states I have a current driver, and my graphics card & driver seem to be working fine, so I do not believe this is part of the issue.
I am using Latest Firefox version 35.0.1; and
Using Latest Flash Player: 32-bit NPAPI Plug-in Version: 16.0.0.296; designated: “always activate” (Downloaded new update several times, including fresh install after uninstall; system & web address icons indicate Flash is enabled).
I turned off hardware acceleration in FF Tools>Options>Advanced>General
I disabled WebGL as explained here: https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration
I am using Ad-Block Plus which has never affected things in the past. I have not tried starting FF in Safe Mode because I believe I will lose all open tabs and not be able to recover them (I may have over 200 open). But disabling add-ons has no effect (I disabled all except for Sessions Manager in case of a crash). (My No-Script has been disabled for at least six months.)
I have Windows Media Player and Quicktime installed.
Quicktime is most recent upgrade (7.7.6) so should not be a problem according to:
“QuickTime plugin takes over Flash” at:
http://kb.mozillazine.org/Flash#Disabling_Protected_Mode_in_Flash_11.3
(note underscores in place of spaces in string; underscores not insertable here)
Disabling Quicktime had no effect in the prior version of FF (ver. 35.0), but in latest FF ver. 35.0.1, Flash videos only display a plain (blank) gray screen instead of the sad-faced icon and crash message.
(I tried to uninstall Quicktime altogether, but was not able to due to Error codes 2502 & 2503. I tried troubleshooting that as well with no luck using methods successful for other programs, including here:
http://www.fixkb.com/2014/01/error-2503-and-2502-when-uninstalling-on-windows-8.html;
& here:
http://answers.microsoft.com/en-us/windows/forum/windows_8-winapps/re-internal-error-codes-2502-and-2503-for/ba5f2145-aa6e-4cc0-81a7-e4346f43b698.)
Disabling my FF theme and using the default brought back the sad-faced icon and crash message in the place of videos on some YouTube pages, but not other YouTube pages (where video was still blank gray screen). It also enabled a still Flash image (an ad) to display on a different website page that previously had a Flash Plugin crash message. I have been using this same theme for a couple of years without previous issue. While turning it off did generate an effect on some still imagery, it didn't fix the video problem.
I tried Disabling Protected Mode in Flash 11.3 as explained here:
http://kb.mozillazine.org/Flash#Disabling_Protected_Mode_in_Flash_11.3
(note underscores in place of spaces in string; underscores not insertable here).
It did not solve the issue.
I also deleted all storage & data in Flash Player as advised. This had no effect either.
I've tried all solutions I've been able to find and am at a loss for what to try next. Please help and advise ASAP. Thank you!!

''guigs2 [[#answer-684038|said]]''
<blockquote>
I truely admire the efforts that have been made to make this work.
"“We are unable to find a driver for your system.” "
For it not installing, you need to follow these instructions to install them: see the comments: [http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_devices/windows-10-atiamd-display-drivers/50944d10-dde3-4e08-8244-d54eb2b1e7de] --> take warning though it looks like it has caused issues for others as well.
Since it was working for some youtube videos and not others, there might be an issue with a particular video codec. DO you have OpenH264 Video Codec provided by Cisco Systems, Inc. plugin?
Is it possible to try Safe Mode after saving your session with [https://addons.mozilla.org/en-US/firefox/addon/session-manager/ Session Manager Addon]? IT would test hardware acceleration in Firefox.
</blockquote>
Thank you, guigs2! Sorry for my delayed reply...I didn't realize I hadn't gotten back to you. Update is that I did try a whole slew of other troubleshooting steps including starting FF in safe mode, to no avail. However, I was FINALLY (after months) able to solve this problem just today by pure chance!
The problem was that hardware acceleration was enabled in the Flash settings. I had not been able to turn it off because I didn't have access to the Flash Player settings as long as the crash error message was visible, which was all the time! Today, by a sheer fluke, I saw a static picture in place of the crash message on a Flash video. I snagged the opportunity to call up the settings and turn off hardware acceleration, and it fixed the problem for my whole browser! This has been a frustrating issue because I did not have access to the settings utility as long as I had the crash message, which was always, so my Flash was crippled without the ability for me to fix it until pure luck gave me this window of opportunity.
Does anyone know another way to access the settings utility if this ever happens again in the future? I could not find a way. (Incidentally, I had tried disabling hardware acceleration via my graphics driver settings, but it didn't fix the problem.) We need Adobe to allow some other way to access the Flash Player settings utility when this problem arises since they aren't accessible when there is a static crash message.
Thanks again!

IPod Touch: apps (facebook, twitter, facetime) don't work properly with my wireless internet having worked perfectly before. Help needed!

I got my iPod Touch 4g for Christmas 2011 and for the first 2 weeks everything worked fine - I could download apps; use apps to their full potential; use FaceTime; use everything.
But after the two weeks, the iPod decided to no longer work as well as it had promised. First of all, it would take more than 2 hours to download a single app from the app store and then, straight after that, I couldn't connect to FaceTime (it had worked perfectly before). Then, finally, to top it all off - Facebook and Twitter stopped working on occasions. For example, I couldn't post/send messages or photos on Twitter and at the majority of the time, the News Feeds wouldn't load.
Sometimes everything works but most of the time it doesn't. I've tried my iPod at every time of the day and it makes no difference - nothing still works! Also, I don't think it is the fault of my wireless internet because I've had an iPod touch before and it worked perfectly, and the laptop that I am writing this question on also works perfectly with wifi.
The weird thing is that I have used my iPod to its full potential (everything worked fine) at my friends hosue on multiple occasions - using his wifi. I am really lost for ideas for what to do - I have uninstalled all the apps that don't work with the internet (facebook, twitter) and have always made sure that I have closed apps after using them, so that my iPod wouldn't run slow.
My iPod has been like this for over a month now, help would be appreciated

Do you have a blackberry data plan active. On your account? You need an active blackberry data plan to use the majority of data functions on your phone, even if you are connected to wifi

HT5622 my i tunes id is not working......i try to create new id but it requires my visa card info....what should i do

my i tunes id is not working......i try to create new id but it requires my visa card info....what should i do. how can i get my precious id or how can i create new id without giving visa information. i tried but there is no none option in visa card part

What do you mean by 'my iTunes id is not working' ? Of you mean that it's disabled then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your iOS deviced by tapping on your id in Settings > Store (Settings > iTunes & App Store on iOS 6+) and then log back in so as to 'refresh' the account on them.
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If you mean something else ... ?
In terms of creating a new account, there are instructions on this page for how to create one without giving credit card details : http://support.apple.com/kb/HT2534 - the instructions won't work with existing accounts, and any content that you bought/downloaded with your existing acocunt will remain tied to that existing account.

TV don't work with OSX Server software?

Everything worked great BEFORE I updated our MacMini Intel to OSX Server software, now iTunes can't find the recent found Apple TV. And therefore the connection is gone and the syncing don't work anymore.
Any work-around or suggestions on how to solve this?
Or do I have to revert to previus userversion of OSX to make it work again?
Is there a limitation built into OSX Server software or is there maybe some kind of firewall / preferences etc that needs to be adjusted? (The built in firewall has been disconnected.)
FYI:
All apps are up to date. The Mac Mini + Apple TV is on my local network at home and I'm trying to make it my family's digital hub for all family-related media.
MacBook Pro CD2 & X-servers Mac OS X (10.4.9)
MacBook Pro CD2 & X-servers Mac OS X (10.4.9)

1) I've not tried to reset ATV from scratch. But it works fine on other Mac's on the network (sharing).
2) Security options, yes I belive so to. I've followed all instructions and opened all ports I've seen mentioned i apples Knowledge database / support. Still don't work. Maybe I've missed some ports...
3) YES! It works fine sharing the MacMinis lib over the network.
4) Today I also tried to reinstall iTunes. But no luck.
Any mor suggestions anyone? Thx
I really wanny solve this, otherwhise my ATV is pretty useless for me...

Help needed! Just want to cancel my year subscription. No answer from support via mail, noone answers when I call, support chat don't work.

Help needed! Just want to cancel my year subscription. No answer from support via mail, noone answers when I call, support chat don't work.

Hi there
I'll pass your details to our Russian team and they'll contact you to assist further.
Kind regards
Bev

Bookmarks exist but don't work in PDF (exported from InDesign)

Hi all,
I had a similar problem a few months ago where SOME cross-references within a document weren't taking you to the right place when exported to PDF although they appeared to work fine in InDesign (the "source" and "destination" arrows took you to the right place). Someone suggested exporting the file to IDML and importing again, which worked fine.
Now I'm working on the same document (an update) but it's grown a bit and so each chapter is in its own file within a book. Problem is similar but not the same. Some cross-references work fine in the generated PDF, others are recognised as being links (cursor changes) but NO effect when clicking on them... not taking me to the wrong place, nothing is happening at all. ALSO the table of contents AND the bookmarks don't work.
I've exported each chapter to IDML, recreated the InDesign files and recreated the book, but still no joy. If all else fails, I'll put the book back into a single file but I'd rather not go through this pain each time I have to update the book (especially as this latest change was really tiny).
Any suggestions? Are cross-references between files in a book known to be problematic? And if they are, has the problem been addressed for CS5.5? (I'm looking to use InDesign for a journal that will contain a lot of links between elements, but the turnaround time is tight and I'm wary of this issue being a problem each month.)
Currently using CS5 on Windows 7 Professional, and Acrobat 9 Pro Extended was installed as part of the Tech Comm Suite.
Thanks in advance,
Alison

This is so funny...I was just about to close my email and look up the
Forums to profusely thank the person who posted the solution to a similar
problem I was having in CS4. I'd created numerous hyperlinks in Indesign
documents and sometimes the links worked in a pdf, and sometimes not. The
problem solver was talking about a solution in Word, but I found the same
type of text in the PDF settings box that pops up when you want to save the
pdf. There are all kinds of checkboxes and I'd thought I was doing enough
by checking 'add hyperlinks'...but the advisor said you have to make sure
'tagged PDF' is CLEAR. So the same thing will probably work for you with
your bookmarks! (...if the settings are similar in CS5 of course, and
there's no reason they shouldn't be. I guess.)
The only thing is, there's a lot of what we call 'ant work' ahead of me. I
have to go back to each InDesign doc and retype the text in the home font,
and create the hyperlinks over again. Luckily, the hyperlink destinations
are still there. It's not enough just to export the document again with
the Tagged checkbox cleared, and you can't create a new hyperlink over an
old one; the 'new hyperlink' option isn't available under Interactive. So
you may have the same problem.
Let me know if this works! I'm off to thank the person...
Susan

I Tune Trailers don't work!

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