I Tunes always says I am not connected to the internet and I AM! I have Firefox browser???
I Tunes consistently says I am not connected to the internet and I am--a wireless connection to my Dell computer, Windows 7 , Firefox browser set to no proxy. I am completely disgusted with trying to fix this. I do not know what to do anymore.
Hey there vreewillie!
Here is an article that will help you troubleshoot this issue with your iTunes Store connection:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for coming to the Apple Support Communities!
Regards,
Braden
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1.Power Cycle
Power off the router. Unplug it from the wall. Wait a while.
Plug it back to the wall. Power the router on. Wait until all the lights are lit properly.
It will take a while.
Restart the computer.
Start up in Safe Mode.
http://support.apple.com/kb/PH11212?viewlocale=en_US
2. Turn off Extensions, if any.
Safari > Preferences > Extensions
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Work through all the troubleshooting here: iTunes: Advanced iTunes Store troubleshooting
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Hello zabetnz
Start with the article below to get access to the iTunes Store. If it does not work, then there are some links towards the bottom of the article for additional troubleshooting.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
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Hi guys, I downloaded this new iOS7.1 but it always fails to install. It says I am not connected to the Internet while I have all the network and second excuse it gives is that the software update is currently unavailable. Please help.
Hi Romantilizer,
Hook your phone up to iTunes on the computer you sync with and do your update from there. This is a robust iOS release, and doing it OTA is not always successful. I tried on my iPhone a couple of times, and it aborted the update twice. Did it via the Mac, and it was fine.
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I recently got an IPad 2 and when I first set up the wifi connection the safari and facebook worked but suddenly whenever I attempt to get onto facebook it says Unable to connect and whenever I go on safari it says I am not connected to the internet. yet when I go on settings-- Wi-fi The network I should be cnnected with is ticked and it says I have connection, but once i try to go on the internet I have the same problem. Is there a way I can solve this by resetting or do I need to go into the apple shop to get it sorted. Any help? Thanks.
I recently got an IPad 2 and when I first set up the wifi connection the safari and facebook worked but suddenly whenever I attempt to get onto facebook it says Unable to connect and whenever I go on safari it says I am not connected to the internet. yet when I go on settings-- Wi-fi The network I should be cnnected with is ticked and it says I have connection, but once i try to go on the internet I have the same problem. Is there a way I can solve this by resetting or do I need to go into the apple shop to get it sorted. Any help? Thanks.
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I downloaded Pandora to my iPOD and then my wifi quit and i had to restart it and now Pandora says it is not connected to the internet. How do I get it reconnected?
- Reset the iPod. Nothing will be lost
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Can anyone help I cannot upgrade my I pod touch from version 3 as when i try on the update available prompt box
it says i am not connected to the internet yet i am???Try disabling any firewall or anti-virus software you may be running on your PC when you attempt to do this.
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if i put an album on my computer it will not transfer to my i pod it says my ipod is corrupted.if i try to RESTORE it says i am not connected to the internet when i am please help.
What is the error message you receive when you try to restore the iPod?
B-rock -
When I try to download the windows support software it is coming up with an error message saying I am not connected to the internet but having checked the network diagnostics several times I am definitely connected but it still won't work. Any ideas?
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Hi
when trying to update my Iphone ios version I got an error message saying I`m not connected to the internet even though I`m connected
thanksHi there ramerr,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
-Griff W.
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