I-tunes cannot connect to I-tunes store
I just downloaded I-tunes 7, now when I go to the music store it says that it cannot connect to I-tunes store, and the network connection was confused.
Have you tried the troubleshooting for that error code on this page : Apple software on Windows: May see performance issues and blank iTunes Store ?
This also appears to have worked for a number of people : error iTunes Store : 0x80090318 (the solution).
Similar Messages
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I Tunes cannot connect to i Tunes store. An unknow error have occurred 0x80090318
Hi I am having this problem for weeks:
iTunes cannot connect to i Tunes store. An unknow error have occurred 0x80090318
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
iTunes 11.4.0.18
QuickTime 7.7.5
FairPlay 2.6.16
Apple Application Support 3.0.6
iPod Updater Library 11.1f5
Apple Mobile Device 8.0.0.23
Apple Mobile Device Driver 1.65.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
The current local date and time is 2014-10-13 22:33:41.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
No external plug-ins installed.
iPodService 11.4.0.18 (x64) is currently running.
iTunesHelper 11.4.0.18 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
DHCP Enabled: Yes
Lease Obtained: Mon Oct 13 22:25:56 2014
Lease Expires: Tue Oct 14 02:25:56 2014
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2014-07-01 22:20:33.Have you tried the troubleshooting for that error code on this page : Apple software on Windows: May see performance issues and blank iTunes Store ?
This also appears to have worked for a number of people : error iTunes Store : 0x80090318 (the solution). -
Trying to download aps & getting message "cannot connect to I tunes store". What to do?
Hello kathyjc789,
It looks like your issue is described in the article "Can't connect to the iTunes Store" along with some troubleshooting steps for you try out.
- Griff W. -
HT201272 cannot connect to i tunes store
hi i am having trouble adding some films bought today on i tunes on me computer have tried to sync i pad to i tunes but won`t add films have tried to get them from i cloud but just get message cannot connect to i tunes any one help
The mention of DNS settings made me look further into that. Specifically whose DNS server is 8.8.8.8. Turns out it is Google. Maybe this is nothing at all, but considering how Apple & Google get along right now, and how busy Google servers can be, I switched my settings to another free DNS server, 4.2.2.2 and I immediately connected to the iTunes store. I just hope this 'fix' is one that stays. After all, how can one connect to anything without a reliable DNS server. I also checked and found my Macbook uses the same DNS as the wireless router. I suggest using the same setting as your router.
-
When I try to go to Apps or I-tunes from my I-phone it says, "Cannot connect to I-tunes store"
When I try to access I-tunes or App store from my I-phone I get "Cannot connect to I-tunes store" message
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
When i click buy in an in app purchase it says i cannot connect to I tunes store. How do i fix it?
Ollie1998 wrote:
What do i need to do?
You need to do exactly what the message is telling you to do. Contact iTunes Store support. Start here.
https://expresslane.apple.com/GetproductgroupList.action -
On my App Store when I try and instal a free app when I type in my password it says cannot connect to I tunes how can I fix this?
Look here for help.
Can't connect to the iTunes Store - Apple - Support
Best Fixes for 'Cannot Connect to iTunes Store' Errors | iPad Insight -
I just gor an ipod touch as a gift. i need to know what do i do after the download of itunes into my pc. i have the touch connected to my pc. it stated cannot connect to i tunes store....ok and then now what...i am an itouch dummy
Try here...
iPod not recognized in 'My Computer' and in iTunes for Windows
Try disabling a/v software and turning off the Firewall on your PC.
Disable antivirus software
Turn-Windows-Firewall-on-or-off -
I can't connect to I tunes with my I pad 3, it say cannot connect to I tune store, any tips on how to overcome this issue, thanks.
Usually it's because you are not making internet connection via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Cheers, Tom -
HI THERE TRYING TO DOWNLOAD PODCAST APP TO ALLOW TRANSFER OF PHOTOS FROM P.C BUT KEEPS COMING UP AS "CANNOT CONNECT TO I-TUNES" ???? ANY SUGESTIONS.... FLATFOAL
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
I-Tunes cannot connect to I-Pad but i forget the I-Pad password. What should i do?
I-Tunes cannot connect to I-Pad but i forget the I-Pad password. What should i do?
If you've forgotten the passcode then you may need to put the iPad into recovery mode before your computer's iTunes will recognise it : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and restore/resync your content to it.
If you do it via a computer that it' not normally synced to then (from here) :
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. -
My macbook pro cannot connect to the app store is there anyway of fixing this?
my macbook pro cannot connect to the app store does anyone know how to fix this?
Read threads listed on right under heading More Like This
Allan -
Cannot connect to the app store
Hi all,
My girlfriend has a macbook air, and wanted to update her computer to Lion. I had no problem doing that on my own macbook pro, but I can't do it on hers. She didn't update her softwares regularly, so at first I found myself having to update a ton softwares so I could finally install the Mac App Store. Once it finished installing though I was never able to actually use it, as when I open the application it just says: "Cannot Connect to the App Store". I looked up online and people had similar problems, and none of the suggested solutions worked:
- Starting up the computer in "Safe Mode" did not work;
- Repairing all the permissions in the Disk Utility application did not work;
- Signing out and in the Mac App Store from the App Store application did not work;
- The problem is certainly not the internet connection because I was able to update my computer in the same connection, and I can regularly access it on my computer.
Does anyone have a tip to solve this problem?
Thank you very very much in advance!Thanks cpickrell but no, she is not using any firewall or antivirus program. Any other idea?
-
I get a message that my ipad 2 and iphone 5 cannot connect to the itunes store when I try to sync a book to my book app. Although, when I click "store" both are able to access the itunes store. Why is this? Also I tried to open a book that was synced and a message that I did not have enough memory to load this book popped up--when I know that I have well over 40gb of memory left in my ipad and over 16gb left in my iphone. The message that I cannot connect to the itunes store is strange that it offers no option and I have to hit OK to get out and use my ipad or iphone.
Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and changing the date to a few months (or maybe a year or two) in the future and then re-trying -
My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect. I turned it off and restarted it 3 times now. I have an iPad 2 and the app store works flawlessly with it. What is going on?
Same here on my lpad2. Can access the web just fine from browsers but cannot install new apps or updates in appl store. Seeing a few others reporting same issue tonight so likely an apple server issue and staff will notice it in network monitors and fix it...sometime this weekend.
Rob
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