I-tunes does not recognise dvd player/burner ?

my wifes laptop wwith windows 7 when i install itunes it doesn't recognise the dvd player/burner?

Check out this Apple article -> iTunes for Windows: Troubleshooting CD issues caused by device filters
What other CD/DVD burning software is installed on your computer? Does iTunes recognize the CD burner if you uninstall the other software?

Similar Messages

  • I-tunes does not recognise phone

    restored i-phone 4s but i-tunes does not recognise phone

    This Apple article might help ya out -> iOS: Device not recognized in iTunes for Windows
    Is the Apple Mobile Device Service running?
    You may want to try uninstalling the security software or following along with Apple's article.

  • I-tunes does not recognise ipad to restore after failed update to ios 5

    i-tunes does not recognise ipad to restore after failed update to ios 5. Connected i-pad to update to new ios 5. Back-upp went fine but update failed and now i-tunes does not recognise the devise and i-pad will not work so I have no known way to restore.

    Copied from that article.....
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button:
    Are you releasing the home button when you see the connect to iTunes screen? Does iTunes start on its own? If it doesn't - start iTunes yourself.
    Also copied from the article.....
    5. If necessary, open iTunes. You should see the following "recovery mode" alert:

  • HT5567 my i phone 5  has frozen during the os ipgrade and will not reset and i tunes does not recognise the phone

    my i phone 5  has frozen during the os ipgrade and will not reset and i tunes does not recognise the phone

    What is showing on the iphone screen?
    Try this:
    Reboot the device by pressing and holding down the home and sleep/wake buttons (power) at the same time until the apple logo appears on the screen, then let go.
    Make sure itunes is updated to the lates version on the computer.
    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/

  • Solution .Itunes does not recognise your your burner

    If itunes does not recognise your burner, look in (my computer) if you have more drive than you actually have.if this is the case, you have a logical drive. You must go in your control panel and disable it. When you will try to burn .Itunes is gonna see your burner and ask you if you want to use it .

    I also have a similar problem.
    I have an 80g. Library was in fine working order.
    Now, I had my computer wiped out, with a new itunes library.
    I want to transfer my ipod music to my itunes library, but all of the programs to help me do this will not recognize my ipod, even on disk use and manual settings.
    What do I do without clearing my ipod music?

  • Please help. ive bought a second hand ipod nano, when i connect it to my  pc it recognises it as a sigma mass usb device, yet its a 8gb ipod nano,and i tunes does not recognise it, im running on windows vista basic yet my own 80g classic ipod runs perfect

    please help. ive bought a second hand ipod nano, when i connect it to my pc, it does not recognise it in itunes,yet it comes up as a sigma mass usb device. its an ipod nano 8gb?. im running on windows vista,my own ipod classic runs fine.

    there is a good chance that this can be related to bad contact in USB lead.. e.g not enough power from IPOD to PC so that pc cannot recognise it. Where I work I get alot of USB devices on pc's that are not recognised and most of the time it is the connection to the device that is not good enough because the flat end of the USB adapter has been gradually bent over time just slightly and now contact is not good. It can also be todo with drivers or If you are using it through a USB hub.
    so if it is not working through USB hub try direct. also try in back of PC as these Ports or direct access to main board to pc and would be less trouble some if there was a voltage loss from mainboard in pc to front of unit.

  • HT1430 i have a red X in a circle which sometimes changes to the apple logo but no matter what instructions i try nothing else happens.  My computer nor i tunes does not recognise the ipod.

    I have a red X in a circle which sometimes changes to the apple logo but nothing else happens after i try every suggestion; Windows nor itunes does not recognise the ipod; what do you suggest?

    You could possibly try a restore from itunes or from the ipod itself, otherwise go get it looked at/replaced, that sounds like a software issue.

  • SuperDrive does not read DVDs, but burns them correctly.

    Here is what happens:
    DVD Rom (CS4 DVD: doesn't read, OSX 10.5 DVD: reads) STRANGE...
    DVD-R Video and DVD-R Rom (burned today by this MacPro with Disk Utility and Verified OK: Asks what to do - like with empty DVDs. On the iMac the same DVD video works perfectly)
    CD works fine
    I already reset the PRAM and NVRAM, but didn't work.
    Any suggestion?

    On an iMac here it works perfectly. I forgot to mention that, but I tried of course. None of the 4 DVD rom from the CS4 design premium works on the Mac Pro.
    The strange thing is that the OSX install DVD works, the iLife 09 DVD works as well.
    The CS4 DVD rom does not.
    Another VERY strange thing is that I burned a DVD video from Disk Utility (from an iDVD img file). After the DVD was finished Disk Utility verified the burned data, everything was ok so it ejected the DVD.
    I loaded the disk back in and the Finder said: Empty disk, open in finder, disk utility, etc... Then I loaded the disk in the iMac and the DVD player started to play back the DVD-R.
    The system was upgraded from Tiger to Leopard, so I tried with a clean install I have on a secondary disk (I thought about broken extensions due to the upgraded OS). The problem stays the same.
    This makes me think it is a problem not depending from the OS installation, but maybe from PRAM or NVRAM or other stuff on a different layer. I reset PRAM and the problem is still there.
    Maybe I need to reset the firmware of the Superdrive or get some suggestion on a physical cleaning of the device, maybe it's just some dust in there...

  • I tunes does not recognise ipod touch

    I purchased ipod touch 1 month ago . It worked perfectly for 3 weeks and is not now recognised by itunes .Icannot now sinc data from computer.
    I have loaded music photos email weather etc
    please help ?
    I have vista os
    cheers

    Here:
    iOS: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

  • Why does my "HL-DT-ST RW/DVD GCC-4482B drive" not recognise DVD-R discs?

    This "HL-DT-ST RW/DVD GCC-4482B" drive on my machine does not recognise DVD disks. I then remove the DVD disks and load them into another drive on the same machine where they are recognised immediately.
    As the dual drive setup is very handy I'd like to have both DVDs working again. 
    I have been tried to update the firmware for my "HL-DT-ST RW/DVD GCC-4482B drive" but it fails to complete and this message appears:  "The update did not complete successfully, (9994)"
    I would appreciate any help with this issue.
    Regards,
    Joe

    Hi RO123:
    I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/ .
    I am sending a link to a page results for "“HL-DT-ST RW/DVD GCC-4482B"  click here. You may find it useful in the mean time.
    I hope this helps.
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • HP dv7 notebook PC does not recognise the dvd burner.

     HP dv7 notebook with win7 64bit does not recognise the dvd burner.A diagnostic check says the dvd is working but it cannot play or burn CDs,DVDs as the DVD does not appear with the other HDs in the computer window.Can anyone help?

    Hi,
    It's possible that this is a hardware issue with the optical drive itself, but try running automated fixit from Microsoft on the link below.
    Windows 7
    Check if the drive is now working.
    If it still doesn't work, click the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'.  In to the prompt type the following command and hit enter.
    sfc /scannow                 ( note that there is a space between sfc and the / )
    Let the process complete, then type exit and hit enter. 
    Next, click the Start Menu, open the Control Panel and click on Device Manager.  Next click to open DVD/CD-ROM Drives.  Right click the drive and select uninstall.  Do not delete drivers if asked.  When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ).  Let windows reinstall the drive and see if it now works.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • I have an iPod touch 4th generation and have tried to connect it to my Sony BDV-E970W blu-ray player. The player does not recognise the iPod. What can I do to fix this?

    I have an iPod Touch 4th gen player and cannot connect to a Sony blu-ray BDV-E970W player. Sony system does not recognise the iPod. Do I need to link the Sony to the net and upgrade the software on the dvd player?

    As the other replier said, contact Sony. It may not be compatible with the iPod.

  • I have a 6th gen nano and windows 8.1. Itunes does not recognise my nano anymore. I have tunes to download

    I have a 6th gen nano and windows 8.1. Itunes does not recognise my nano. I have tunes to download

    B noir
    Yes that is correct
    Okay. Have you tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • Audio recording on a flash. recommended to download vlc media player did this. tried to play messages says quicktime does not recognise this format. what to do pleaser

    RECIEVED AN AUDIO RECORDING ON A FLASH. PLUGGED IT IN. DOWNLOADED VLC MEDIA PLAYER AS RECOMMEMDED. TRIED TO PLAY.
    MESSAGE RECEIVED SAYING QUICKTIME DOES NOT RECOGNISE THIS FORMAT. WHAT TO DO PLEASE.

    You could add Perian.  It may help (...or not).
    Wait, you received and audio recording and you are trying to use a video player (vlc) to play it?  What kind of file is it?  Does it have a filename extension?  If it is .wmv then you might want to install Flip4Mac.  Then you could play it with QuickTime.

  • HT1386 windows media player does not recognise my ipod nano

    windows media player does not recognise my ipod nano

    irishjohn1 wrote:
    windows media player does not recognise my ipod nano
    Use iTunes.  It is designed to sync a Nano and other Apple devices.

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