I-tunes does not recognise phone

restored i-phone 4s but i-tunes does not recognise phone

This Apple article might help ya out -> iOS: Device not recognized in iTunes for Windows
Is the Apple Mobile Device Service running?
You may want to try uninstalling the security software or following along with Apple's article.

Similar Messages

  • HT5567 my i phone 5  has frozen during the os ipgrade and will not reset and i tunes does not recognise the phone

    my i phone 5  has frozen during the os ipgrade and will not reset and i tunes does not recognise the phone

    What is showing on the iphone screen?
    Try this:
    Reboot the device by pressing and holding down the home and sleep/wake buttons (power) at the same time until the apple logo appears on the screen, then let go.
    Make sure itunes is updated to the lates version on the computer.
    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/

  • I-tunes does not recognise ipad to restore after failed update to ios 5

    i-tunes does not recognise ipad to restore after failed update to ios 5. Connected i-pad to update to new ios 5. Back-upp went fine but update failed and now i-tunes does not recognise the devise and i-pad will not work so I have no known way to restore.

    Copied from that article.....
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button:
    Are you releasing the home button when you see the connect to iTunes screen? Does iTunes start on its own? If it doesn't - start iTunes yourself.
    Also copied from the article.....
    5. If necessary, open iTunes. You should see the following "recovery mode" alert:

  • DOES NOT RECOGNISE PHONE NUMBER

    my iphone4 does not recognise some contacts

    Sorry,
    I meant that when receiving an incoming call or sms on my iphone4 ios5 ,for some contacts the phone does not recognise a name / photo but just a phone number.Thanks

  • Please help. ive bought a second hand ipod nano, when i connect it to my  pc it recognises it as a sigma mass usb device, yet its a 8gb ipod nano,and i tunes does not recognise it, im running on windows vista basic yet my own 80g classic ipod runs perfect

    please help. ive bought a second hand ipod nano, when i connect it to my pc, it does not recognise it in itunes,yet it comes up as a sigma mass usb device. its an ipod nano 8gb?. im running on windows vista,my own ipod classic runs fine.

    there is a good chance that this can be related to bad contact in USB lead.. e.g not enough power from IPOD to PC so that pc cannot recognise it. Where I work I get alot of USB devices on pc's that are not recognised and most of the time it is the connection to the device that is not good enough because the flat end of the USB adapter has been gradually bent over time just slightly and now contact is not good. It can also be todo with drivers or If you are using it through a USB hub.
    so if it is not working through USB hub try direct. also try in back of PC as these Ports or direct access to main board to pc and would be less trouble some if there was a voltage loss from mainboard in pc to front of unit.

  • HT1430 i have a red X in a circle which sometimes changes to the apple logo but no matter what instructions i try nothing else happens.  My computer nor i tunes does not recognise the ipod.

    I have a red X in a circle which sometimes changes to the apple logo but nothing else happens after i try every suggestion; Windows nor itunes does not recognise the ipod; what do you suggest?

    You could possibly try a restore from itunes or from the ipod itself, otherwise go get it looked at/replaced, that sounds like a software issue.

  • Ovi suite does not recognise phone

    Have downloaded ovi suite to computer and now trying to register my phone, nokia 6730. When asked to connect phone by USB after connected the program recognises my phone but will not let me continue to next stage as it says the device is not in pc suite mode, which it is. Have tried unplugging and reconnecting as suggested

    Same problem with my brand new C5. Contacted customer support (Europe) and next moring they responded:
    Thank you for contacting Nokia Care.
    Regarding your concern that you were unable to sync your Nokia C5 device using Ovi Suite. Kindly uninstall your Ovi Suite from your PC, please make sure that you also remove the PC Connectivity Solution and all Windows Driver Package-Nokia modem drivers. Uninstall the Nokia Connectivity Cable driver. After uninstalling the Ovi Suite, you may re-install it from this link below:
    http://europe.nokia.com/support/download-software/nokia-ovi-suite/howto/get-started/download-and-ins...#
    For future reference, please feel free to check our website. Kindly refer to the link below:
    http://www.nokia.co.uk/home
    You may also call our Customer Care Hotline at 0845-045-5555, Mon-Fri 9am-7pm (except bank and public holidays).
    Please do not hesitate to contact us again if you have any further questions.
    It worked like a charm. Very impressive service. Hope the fix works for you.

  • I tunes does not recognise ipod touch

    I purchased ipod touch 1 month ago . It worked perfectly for 3 weeks and is not now recognised by itunes .Icannot now sinc data from computer.
    I have loaded music photos email weather etc
    please help ?
    I have vista os
    cheers

    Here:
    iOS: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

  • I-tunes does not recognise dvd player/burner ?

    my wifes laptop wwith windows 7 when i install itunes it doesn't recognise the dvd player/burner?

    Check out this Apple article -> iTunes for Windows: Troubleshooting CD issues caused by device filters
    What other CD/DVD burning software is installed on your computer? Does iTunes recognize the CD burner if you uninstall the other software?

  • Phone locked upgrading to latest software, ITunes does not recognise phone

    My phone has locked while upgrading to the latest software. I suspect the reason is security running on my PC as this occurred onece before. Anyway, the screen is frozen showing the itunes/USB connection graphic. I can't reset the phone using any of the suggested methods on help, and iTunes doesn't recognise the phone so I can't restore. I've read the help menus for the last two hours and I'm stuck.
    Help please.

    Try DFU-mode:
    connect iPhone
    press + hold power & home for approx 7 seconds (screen should turn black)
    release power, but keep on holding home until (hopefully) iTunes recognizes your iPhone

  • I have a 16GB iPhone 3GS. Tried synching my phone through iTunes (11.0.1 I think... on a 2009 Macbook Pro). Now when I connect to iTunes, it says it does not recognise the content on my phone. Is this because my phone (and laptop) are too old?

    I have a 16GB iPhone 3GS. Tried synching my phone through iTunes (11.0.1 I think... on a 2009 Macbook Pro). Now when I connect to iTunes, it says it does not recognise the content on my phone. Is this because my phone (and laptop) are too old?
    Also, when I tried to Restore the settings, an Error Message pops up that says " The iPhone software update server could not be contacted. The requested resource was not found.
    I'm trying to free up space on my phone by removing [literally] thousands of old photos which were originally synched to the phone, because I had forgotten to uncheck the photos button when I synched it ages ago.
    I have also tried synching it on my 24" iMac (running OSX Snow Leopard). But again, when I try restoring the phone through itunes, it says the file is corrupted. It sggests unplugging the device, and then plugging it in again. I have done this numerous times with no success.
    I'm guessing it must be because my phone (and versions of iTunes, and OSX) are all too old.
    Please can anybody help.
    Cheers,
    Dan_nz.

    There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support

  • HT1414 I was in the middle of updating my iphone 4s to iOS7, then it crashed, I am able to get the apple simple when trying to restart, then it shows the cord and itunes logo and then switches off again.  Itunes on computer does not recognise the phone

    I was in the middle of updated iOS7 onto my 4s then it crashed, tried to restore and backup and it wont power off restart it just shows a black screen.
    Tried the tips
    Does not recognise my phone as I updated Itunes to see if this would work and I have lost all my back ups and every thing,
    when i try the power on butter and the home button I get the apple icon, then it shows power cord and itunes logo and then returns to a black screen, I can hear it beeping like when you put it on the charge each time this happens on my PC.
    please can anyone else help me???

    Unable to Update or Restore..?
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Take your time... Pay particular attention to Steps 3 and 4
    Note:
    Some users have reported as many as 8 or 9 attempts were necessary before success.

  • Windows does not recognise my phone

    I get this message when I connect my phone to all computerr,
    the last USB device connected has malfuntioned and windows does not recognise it??

    Hello,
    Check out these steps from Apple: http://support.apple.com/kb/TS1538
    This should help!
    Regards,
    Jake

  • I have a 6th gen nano and windows 8.1. Itunes does not recognise my nano anymore. I have tunes to download

    I have a 6th gen nano and windows 8.1. Itunes does not recognise my nano. I have tunes to download

    B noir
    Yes that is correct
    Okay. Have you tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • After updating my iphone5, my phone went back to factory setting and now I can't sign in with my apple id because it does not recognise it... Help?!

    After updating my iphone5, my phone went back to factory setting and now I can't sign in with my apple id because it does not recognise it... Help?!

    Yes, my telco is an approved carrier. If my phone was brand new, I think so, they opened it in front of me.. I really couldn't remember it was 1.4 years ago. It did seem new.
    Well it says, "_____" cannot be used to unlock this iphone. I've tried both my apple ids but it didn't work.

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