I-tunes ecounters an "unknown error" everytime i try and run it

hello anyone willing to help!
basically, just upgraded to the latest itunes (7.01 i think) and everytime i try and run it, it comes up with the messgae "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." ive seen this problem has happened for other people so far, but nothing exactly the same as whats happening to me.
i do not use Norton, my quicktime works fine, i tried creating another user account to see if itunes worked there (after disabling fast user switching)- it didnt. PLEASE help me someone i have a lot of music that i cant listen to :'(

thank you paul, that's kind of you to say so.
it's plausible that there might be some disk damage in the area of those songs that might be causing this. if so, running a chkdsk over the drive that contains the files might help with that:
How to perform disk error checking in Windows XP
... but if no joy with that, we'd better try tracking down what files the gapless playback analysis is crashing on. the procedure is a bit involved, i'm afraid. see this Roy B post for the procedure:
http://discussions.apple.com/message.jspa?messageID=3413761#3413761
if you can find the file that is causing the crash, would you mind sending a copy through to the Apple engineers for a look, via the email link in the Roy post?

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