I tunes has stopped working
Having purchased an I pod almost a year ago I have had a problem free time with both my i pod and i tunes. However, a couple of wheels ago i tunes stopped working. This may have been because I purchased the Sony Ericsson w800i mobile phone and installed the accompanying software onto my computer. Since then an error message appears whenever I try to open i tunes.
"Quick time failed to initialize. Error#-2093"
When trying to open quick time the error message appears
"Quick time failed to initialize. Error#63443"
Obviously I have uninstalled the phone software, and tryed to reinstall i tunes from the website. However niether has solved the problem. In fact I even called up the helpline, and was sent a bunch of outdated problem solving instructions via e mail.
I am truly at a loss as to know how to fix the problem, and so was wondering if anyone had the time and expertise to help me?
Thanks
Charlie
That is the error; "iTunes has stopped working. Windows is checking for a solution to the problem." Then, the message changes to:
"A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
The dialog then closes and the Problem Reports and Solutions dialog appears and says:
"The problem was caused by iTunes.
A newer version of iTunes is available for download that will address this problem. Apple Inc. recommends updating to the latest version of iTunes to take advantage of security and stability improvements.
Go to the Apple Inc. website and install the latest version of iTunes:
Apple Inc."
I have downloaded the latest version of iTunes, uninstalled the old version, installed new, and the same exact problem just repeats itself.
Similar Messages
-
I have a toshiba computer and it is windows 7, recently after I installed imatch everytime I open itunes I get the message 'i tunes has stopped working' and windows cannot find a solution and has to close. There is no solution and I don't know how to get the crash information on my computer....can anyone help as I want to finish downloading all my songs to match to be available on my mac products.
Re: That garbage is unreadable.
If you really want help, stop messing with the fonts and post so that others can read and offer suggestions.
Or better yet... try a search, I'm certain you'll find a solution to whatever issue you're experiencing.
I have found that many times it is the things that make you most angry that push you to action. This was the case here. Thank you for causing me to get so angry that I found the answer myself. -
Hi guys, Please help
Just upgraded computer to Windows 7. Installed latest version of ITunes. It installed and uploaded all my items in my library.
Connected IPad2 and updated latest version. However whenever it trys to sync my contents either to my IPad, my wifes IPad or my new Iphone4S, it simply comes up with error message. I TUNES has stopped working. Windows is checking for a solution to the problem... Windows will close the program and notify you if a solution is found. Urggh, can anyone helpThis is similar to my dilemma I just posted:
itunes has stopped working error msg after software updates? 50 minutes ago
I have removed Bonjour as well.
I've had this happen other times when I've updated iTunes software on other systems too, to the extent that now I'm reluctant to ever Accept when it suggests I do so. But I went ahead this time and sure enough I think I'll have to do a total reinstall.
LOL, I don't think Windows has EVER found a solution to ANY system problem I've had which makes it mildly amusing when it acts like it's helping! -
New laptop, load itunes to find a error message that states, "i tunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". It has me stuffed on such a problem that should be easy to load. Please help!!!!
Hey there Rodney274,
It sounds like you are getting an error from iTunes when you launch it. I would try the troubleshooting in this article named:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Start with troubleshooting for 3rd party plug ins section, then the rest of the article if needed:
Start iTunes in Safe Mode
Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
Click Continue.
See if the issue you're experiencing persists in Safe Mode.
If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.
Thank you for using Apple Support Communities.
Take care,
Sterling -
i cannot play my videos or shows on itunes any more. i get the message saying "windows can check online for a solution to the problem" " i tunes has stopped working"
Hi marymike,
The crash signature is simalr to that mentioned in the thread: https://forums.adobe.com/thread/644139
Please try the suggested steps mentioned and check.
Regards,
Rave -
Hi, I have purchased I-Tunes match but since doing so, I get to stage three of the transfer of library to I-Cloud which is downloading artwork, extra information etc and as soon as stage 1 and 2 turn into green ticks, a message pops up to advise that I-Tunes has stopped working and closes I-Tunes down! I have managed to get the bulk of my library across to I-Cloud so I can listen to music through my apple TV - However now every time I bring up I-Tunes, the I-Tunes Match recognises that there is still some artwork/songs that need to be transferred and again once gets to this same stage of the transfer process, I-Tunes closes down. Has anyone else experienced this or have any advice on as solution? I have a Sony NS-Series laptop with Windows Vista. Following the closure of I-Tunes, I then get another pop up message advising me that perhaps my current I-Tunes is not the most up to date version and recommends that I download the current version - however my I-Tunes version is currently up to date.
Frustration understood. May well be worthwhile simply:
1. Sign-out of iTunes Store
2. Shutdown computer
3. Start computer
4. Download and install latest version of iTunes
5. Launch iTunes, sign-in to iTunes Store, start iTunes Match & allow process to work to completion
By switching on iCloud Status, iCloud Download and Kind fields you can watch progress for any issues. -
when I open i tunes and click on a song to play, i get message i tunes has stopped working and it closes. any ideas?
Hi MNSDALC,
Thanks for visiting Apple Support Communities.
If iTunes is quitting unexpectedly, this article is a good guide for troubleshooting:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Cheers,
Jeremy -
it only does this when i try and open a video and i click close the program. after that i try and open i tunes and it says the same thing 2 times then it opens again but still wont let me play movies
Try b noir's user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows
tt2 -
HT4759 I am accessing itunes match and it keeps coming up with "I tunes has stopped working
Itunes has worked on and off giving me the message that "itunes has stopped working" after only a few minutes while it is trying to complete the "Match" in order to have the songs available on my iphone 5. I have been resigning in since yesterday after noon and it is still not complete. Does anyone have a solution to this issue? I purchased the service on the cloud thru itunes yesterday.
Thank you,
kopinionIt shouldn't take that long. You might want to start over by turning off iTunes Match on your phone, and also by opening iTunes on your computer and going to Store>Turn off iTunes Match. Then turn it back on in iTunes, wait for your library to be scanned and matched, then turn it back on on your iPhone.
-
I am receiving a message that says "i tunes has stopped working." Could someone help me fix?
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.6.1.7
Application Timestamp: 4f71aced
Fault Module Name: dssenh.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4a5bda01
Exception Offset: 6cdf1040
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtWelcome to the Apple Community.
The following article(s) may help you.
Invalid, inactive or illegible codes -
ITunes has stopped working on Windows server 2008R2
Tunes has stopped working on Windws server 2008R2 server.. I have new problem to run itunes.. it opens in debug mode and windows are closing by forcebly...please help to to resolve this issue
I was prompted for a quicktime update yesterday and ever since I can't connect my ipod. message says ipod has been detected but could not be identified properly. suggested i uninstall and reinstall itunes, which i did. still no success.
-
Itunes keeps saying it has stopped working when on internet or in itunes
When I open itunes store and sometimes itunes when connected to the internet it comes up with " i tunes has stopped working" A problem caused the program to stop working correctly. Windows will.... Then the only thing you can do is click - close program. Anyone know how to help. I uninstalled itunes and quicktime and have deleted all songs. Also created a new apple id.
I open itunes and it works fine. Today I deleted all songs and created a new id. And today is the first day i can go on itunes without the message coming up.. But its when i connect to itunes store that it comes up.,
First it has itunes has stopped working ....windows is checking for a solution to the problem.
Then after it loads it has itunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.. and then it has a button close program -
Itunes has stopped working - Please help - Can't SYNC !!
I have windows 7.
I have the latest Itunes.
My Itunes works fine.
When I plug in my iphone 4 I tunes works fine.
Whe I click sync Iphone, it gets to step 3/4 of the sync process and then it says " I tunes has stopped working" underneath that it says "Windows can check online for a solution to the problem". When I clikc view problem details I get:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.4.1.10
Application Timestamp: 4e4e1904
Fault Module Name: QuickTime.qts
Fault Module Version: 7.70.80.34
Fault Module Timestamp: 4e13ba08
Exception Code: c0000005
Exception Offset: 00146b30
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I have already tried uninstalling itunes, quick time and apple support programmes, and then reinstalling all of them.
Help will be highly appreciated.
Thanks.So sorry - I'm in the same boat! Someone please help us out!!!!!
-
Trying to play amovie just downloaded. Keep getting "Itunes has stopped working" message.
Trying to play a movie just downloaded. Keep getting "I tunes has stopped working" message. Any suggestions for fixing this?
Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
my iphone 4 the vibrate has stopped working and the txt tone wont work even tho it says its got a tune and when i go to turn it up on side buttons it say (headfones) but they arent plugged in, but the sound works when someone rings me???
ATtempt to power off your device and power it back on, if that doesn't work reset all settings should resolve it for you
Maybe you are looking for
-
How can i fix my ipod my headpones don't want to go inside the jack what can i do
i want help on how can i get my headphones inside the jack it dosen't want to go fully in into the jack how can i fix it
-
Creating a new application in E-BS
Hello, Not sure, if OAF forum is the right one to ask this question, but as we have been customizing EBS only using OAF, asking it here. Are there any guidelines in deciding whether to create a new application or not during EBS customization. I mean,
-
My iPhone 4 has been recently stolen :( and I am wondering how can I be able to blocked my iPhone 4 so the one steal it cannot use my phone pls let me know what to do thanks.
-
OSB and SOA Suite 11.1.1.7 new features?
Hi, I could not find the information about any new features in Oracle Service Bus and Oracle SOA Suite 11.1.1.7 release. (I know about the Adaptive case management in BPM 11.1.1.7) Anyone has a link for that? And if any one needs, here is the link fo
-
BB 9320 - People hear themselves during calls / echo problem
Hi All, Whenever a BB 9320 owner is in a call the person on the other end will hear their own voice repeated back to them down the line similar to an echo. Only the person on the other end has the issue not the BB owner. This makes the call next to u