I tunes is not recognising the renamed phone?

My wife is now using our daughters old Iphone 4. We've got a new sim card and created a new Apple account etc. When we connect the phone to the lap top to sync (my wife is signed into I tunes etc) the store says she has 16 updates. But these are for our daughter account. If we try to do the updates the are wanting our daughters ID password. How do we overcome this. Everything on the phone is signed in as my wife. Ideas?

You can either Delete those Apps Off the Phone and Not Resync them back...
Or Erase the phone and Start over...
Go to Settings > General > Reset > Erase all content and settings
Then Connect to iTunes and just Sync what your Wife requires.

Similar Messages

  • HT5567 my i phone 5  has frozen during the os ipgrade and will not reset and i tunes does not recognise the phone

    my i phone 5  has frozen during the os ipgrade and will not reset and i tunes does not recognise the phone

    What is showing on the iphone screen?
    Try this:
    Reboot the device by pressing and holding down the home and sleep/wake buttons (power) at the same time until the apple logo appears on the screen, then let go.
    Make sure itunes is updated to the lates version on the computer.
    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/

  • Pc suite dos not recognise the connect phone.

    I am receiving the error message "pc suite dos not recognise the connect phone.
    the connection between the pc and the phone failed, error code 0x80043605. Switch off your phone, switch it on, and try again."
    Any idea?
    Operative System: Windows XP SP 2
    PC Suite version: 6.80.20
    Mobile: 7250i
    Connection method: cable DKU5
    BR,
    Leandra

    Hi, did running PC suite cleaner 3.3 work for you? I am having exactly the same problem and tried this. PC suite cleaner didn't seem to run properly. I chose the "other" problem type and it said that it could not create a list of directories, please reboot and try again. I did this but no good. I then reloaded PC suite and got the same results.
    My phone is 6230i
    PC suite version is 8.80.21
    Thanks!

  • HT1430 i have a red X in a circle which sometimes changes to the apple logo but no matter what instructions i try nothing else happens.  My computer nor i tunes does not recognise the ipod.

    I have a red X in a circle which sometimes changes to the apple logo but nothing else happens after i try every suggestion; Windows nor itunes does not recognise the ipod; what do you suggest?

    You could possibly try a restore from itunes or from the ipod itself, otherwise go get it looked at/replaced, that sounds like a software issue.

  • I-tunes does not recognise ipad to restore after failed update to ios 5

    i-tunes does not recognise ipad to restore after failed update to ios 5. Connected i-pad to update to new ios 5. Back-upp went fine but update failed and now i-tunes does not recognise the devise and i-pad will not work so I have no known way to restore.

    Copied from that article.....
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button:
    Are you releasing the home button when you see the connect to iTunes screen? Does iTunes start on its own? If it doesn't - start iTunes yourself.
    Also copied from the article.....
    5. If necessary, open iTunes. You should see the following "recovery mode" alert:

  • I-tunes does not recognise phone

    restored i-phone 4s but i-tunes does not recognise phone

    This Apple article might help ya out -> iOS: Device not recognized in iTunes for Windows
    Is the Apple Mobile Device Service running?
    You may want to try uninstalling the security software or following along with Apple's article.

  • I have a 16GB iPhone 3GS. Tried synching my phone through iTunes (11.0.1 I think... on a 2009 Macbook Pro). Now when I connect to iTunes, it says it does not recognise the content on my phone. Is this because my phone (and laptop) are too old?

    I have a 16GB iPhone 3GS. Tried synching my phone through iTunes (11.0.1 I think... on a 2009 Macbook Pro). Now when I connect to iTunes, it says it does not recognise the content on my phone. Is this because my phone (and laptop) are too old?
    Also, when I tried to Restore the settings, an Error Message pops up that says " The iPhone software update server could not be contacted. The requested resource was not found.
    I'm trying to free up space on my phone by removing [literally] thousands of old photos which were originally synched to the phone, because I had forgotten to uncheck the photos button when I synched it ages ago.
    I have also tried synching it on my 24" iMac (running OSX Snow Leopard). But again, when I try restoring the phone through itunes, it says the file is corrupted. It sggests unplugging the device, and then plugging it in again. I have done this numerous times with no success.
    I'm guessing it must be because my phone (and versions of iTunes, and OSX) are all too old.
    Please can anybody help.
    Cheers,
    Dan_nz.

    There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support

  • I backed up my iphone 4 and did an upgrade and changed my Apple ID and password but my phone has not recognised the new ID to upgrade my apps via the iphone.

    I backed up my iphone 4 and did an upgrade and changed my Apple ID and password but my phone has not recognised the new ID to upgrade my apps via the iphone.  How do I get rid of the old Apple ID when it comes to upgrading apps.
    I have been into setting>store and signed out and signed back in and it still asks for old ID and password.

    Everything you've had up to now has been tied to your old Apple ID. You cannot switch it over to a new Apple ID. You should contact iTunes support to help you with this:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support visit online support site.
    For Mac App Store: Mac App Store Customer Service.
    For iTunes: Apple Support for iTunes - Contact Us

  • Update does not recognise the phone?

    The phone was update then an itunes logo appeared and will not turn on. It has been connected to itunes but the update can not be completed as it does not recognise the phone. Itunes and laptop are up to date.

    Did you try to connect in recovery mode? iOS: Unable to update or restore
    Is Apple Mobile Device Service still installed and active on your computer? iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
    More tips in this article: iOS: Device not recognized in iTunes for Windows

  • I am trying to register my iPhone 4S for mobile phone insurance but the website does not recognise the serial number. Has anyone experienced this?

    I am trying to register my iPhone 4S for mobile phone insurance but the website does not recognise the serial number. Has anyone experienced this, and any idea how I can rectify the problem?

    When using the iPhone with the Windows OS, you need to have the Apple Mobile Device Service running. It should start automatically when you start the computer, but sometimes things happen. Use this support document to try and restart the service. See if that helps.
    http://support.apple.com/kb/TS1567

  • I tried to upload i.o.s 6.0 to my i phone 4 but it said i need to connect to i tunes.....when i do it keeps on saying i tunes could not contact the software update??? help!

    tried to upload i.o.s 6.0 to my i phone 4 but it said i need to connect to i tunes.....when i do it keeps on saying i tunes could not contact the software update??? help!

    Ouch! If it didn't break you are very lucky.
    Follow the instructions in this procedure to the letter. Here they are, with emphasis on some easily overlooked requirements:
    Disconnect the USB cable from the iPod touch, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
    Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
    Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) release the Home button.
    If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
    Use iTunes to restore the device.
    If you do not see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Select the iPod in iTunes and choose "restore from backup".
    If you still can't get it to work, you have done all you can and only Apple will be able to help.

  • I have recently purchased a used iPhone 4, when i plugged it into my pc a skull came up instead of the apple icon.  My pc does not recognise the iPhone, I have tried everything that I can think of.  Has anybody any ideas on how I can fix this?

    I have recently purchased a used iPhone 4, when I pulg it into my pc a skull icon appears instead of the apple.  The pc also does not recognise the iPhone.  The phone was originally purchased in March of this year, so it is under 12 months old.  Has anybody encountered this problem and or know how I can fix the phone? Thanks

    You have apparently purchased a jailbroken phone.  You can try to get it into recovery mode, then restore as new, but no guarantee it will work.
    http://support.apple.com/kb/ht1808

  • Itunes does not recognise the ipod after update to itunes 8.2.0.23

    Hi, Now find, after putting new songs in my play list, that when I plug in ipod to update songs on ipod itunes does not recognise the ipod.
    The version of iTunes I updated to was 8.2.0.23 - everything worked fine until then. I see there is a newer version 8.2.1 now available - do you think by installing this the "unable to recognise" problem would be fixed???
    Thanks for your thoughts!

    I have a similar problem with the iPhone. Tried everything you can think of and then some. There is apparently some devastating bug 7.6 introduced into normal USB device recognition. I've been able to force the phone into recovery mode; the boot recovery USB driver does still work. Restoring the phone every time I need to sync is both scary and time-consuming.

  • Hi,i was about to update my software version of i phone 4,but suddnley power went off.now my phone is not recognised ,and my phone doesn't work,how to reinstall operating system,please help me.....

    hi,i was about to update my software version of i phone 4,but suddnley power went off.now my phone is not recognised ,and my phone doesn't work,how to reinstall operating system,please help me.....

    Put the device in DFU mode: http://www.iclarified.com/entry/index.php?enid=1034

  • I have a Iphone 42 and want to transfer my photos to my PC why does my computer not recognise the Iphone when I connect it to the pc?

    Can any help. I want to transfer photos on my Iphone 4s to my PC, my computer will not recognise the phone when I connect via the USB port to the PC.  Any Ideas would be appreciated.

    Do you get any response from the computer when you plug the phone in? I'm guessing that you are going into Computer to see if you find the phone? If you go into Device Manager, do you see any errors in the USB area?
    See this support document and pay particular attention to step 5 regarding drivers. http://support.apple.com/kb/TS1538

Maybe you are looking for